Name: Practical Service Design by Usability Matters in Leo Work stuff
Duration: 49 min 44 s
Description: We talked to Megan Miller and Erik Flowers, two senior service designers, about what service design looks like in large enterprise organizations.

Leo Work stuff

You might know of Christina Wodtke from her best-selling book, Information Architecture:  Blueprints for the Web. She’s spoken on the topic of the human experience in information spaces at conferences worldwide, currently consults and teaches at Stanford and California College of the Arts. She is the guest on this UX-radio podcasts about Information Architecture, User Experience and Design. Listen to inspiring conversations with industry experts. The purpose of this show is to educate, inspire and provide valuable information architecture and user experience resources

Optimize for Joy with Christina Wodtke

We talked to Megan Miller and Erik Flowers, two senior service designers, about what service design looks like in large enterprise organizations. 

Practical Service Design

In this week’s Design Podcast, I sit down with Giles Colborne, designer, author, and managing director of cxpartners. We talk about how AI is reinventing design and the roles of designers; the balance of creating something that is different but familiar; and how, at its most basic level, AI is shortcutting user input.

Giles Colborne on How AI is Reinventing Design

This week we're featuring a conversation from earlier this year—O'Reilly's Mary Treseler chats with Giles Colborne, managing director of cxpartners. They talk about the transformative effects of AI on design, designing for natural language interactions, and why designers need to nurture the ability to reinvent themselves.

Giles Colborne on AI's Move From Academic Curiosity to Mainstream Tech

The UIE Podcast

More Human than Human?: Designing a Conversational UI

We're a user experience design agency. Through rigorous user research, strategy, and design, we make technology work for people. 

Practical Service Design

Usability Matters

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