Rachel and Mike chat about habits, behaviour change, cheese and Flamenco.

Burnham and Shaw Chat (No.3)

Rachel Burnham and Mike Shaw talk about what good customer service is and what can get in the way of creating a great customer experience.  

Theme tune provided by Bensound music.

Burnham and Shaw Chat (No. 4)

Mike Shaw and Rachel Burnham discuss what is meant by the term 'Deep Work', why it is important and strategies to achieve this and avoid distractions. 

We refer to 'Deep Work' by Cal Newport (2016) published by Piatkus and the apps 'Forest: Stay Focused' and 'Flora - Stay Focused Together'.


The theme music is by BenSound music.

Burnham and Shaw Chat (No.5) Deep Work & Distractions

Rachel and Mike talk about the challenges of embedding behaviour change, new skills, and thinking into our work.

Burnham and Shaw Chat (No.6) Learning Transfer

Rachel and Mike reflect on the CIPD Manchester neurodiversity at work campaign. We reflect on the brilliant blogs from people across the HR and L&D sectors, and draw out the key points of interest.

If you'd like to follow up on this important theme, you may find these of interest:

1. CIPD's Neurodiversity at Work publication (February 2018)
https://www.cipd.co.uk/knowledge/fundamentals/relations/diversity/neurodiversity-work

2. The Neurodiversity blogs:
https://cipdmanchester.com/neurodiversity/

3. The GoodPractice podcast 'How can we embrace neurodiversity at work?'
http://podcast.goodpractice.com/153-how-can-we-embrace-neurodiversity-at-work

Burnham and Shaw Chat (No.7) Neurodiversity at Work

This month, Rachel and Mike are joined by Gaby Morris to talk through one the biggest challenges in workplace learning - embedding behaviour change and learning transfer.  

The book we talked about was 'What Makes Training Really Work' by Dr. Ina Weinbauer-Heidel.

Another book on this subject worth checking out is 'Learning Transfer at Work' by Paul Matthews. 

Both books are available on Amazon.

Burnham and Shaw Chat (No.8) Learning Transfer

In this podcast we discuss the 2020 Learning Technologies Conference and Exhibition and pick out the key themes we identified from the event.     

In the podcast we referred to Rachel's collection of Sketchnotes from the Learning Technologies Conference http://bit.ly/2HFecLf and you may also find it interesting to checkout the hashtag for the event #LT20UK.      

Mike also mentioned Martin Ford's book, "Rise of the Robots" https://tinyurl.com/sp2azsv

ShawThing