This week show hosts Charl Cronje and Jessica Clark speak to Stewart Mitchell, partner at LCP, on how environmental, social and governance(ESG) issues will change the insurance landscape. 

We discuss: 

- Examples of how ESG issues have already started to cause changes in the insurance industry. 

- Who should decide what insurers should (or should not) cover? 

- Are these changes good for business? 

- What changes might we expect to see in the future and when?

S1 Ep. 1 - ESG: Can insurers be a force for good?

This week we welcome Jinita Shah, host of LCP’s ‘Breaking the glass ceiling’ event, to discuss how we can support more women in reaching the board and the C-suite within the general insurance market.

We discuss:  

•	What are the biggest barriers women face in their career progression?
•	Tips on how you can break your glass ceiling.
•	Three key audience questions from the event.

S2 Ep. 13 - Breaking the glass ceiling

To kick off season 3 we are discussing cyber risk with Simon Cartagena. Simon is Deputy CRO for SCOR UK, soon to become CRO of Cincinnati Global Underwriting in London and on the actuarial profession’s cyber risk investigation working party. 

We discuss: 

•	How the war in Ukraine impacted cyber risk in 2022 and what new cyber risks have emerged from the conflict. 
•	What more we should be doing to reflect cyber risk within capital models. 
•	The different techniques to model cyber risk currently and how they should change going forward.

S3 Ep. 1 - Cyber

This week we are talking to Russ Bowdrey from Ortec Finance and Lara Palmer from LCP about climate change risk. Having Russ and Lara with us means we cover both how climate modelling works and what insurers should be doing on climate change risk now. 

We discuss: 

•	Why it is important for insurers to be acting now on climate change
•	How is climate change modelled and what insurers might be able to learn from it?
•	Current regulation and practical next steps for insurers.

S3 Ep. 2 - Climate change risk - modelling and managing

This week Zoe Burdo, LCP’s expert on behavioural science, returns to the podcast and we look at how general insurers can improve their decision making. 

We discuss: 

•	Differences between unconscious bias and behavioural bias
•	What role NEDs have in helping firms to manage bias
•	Practical tools for managing bias, including using self-assessment as a starting point for improving decision making

S3 Ep. 3 - Behavioural bias – improving decision making

This week we are discussing liability exposure management with Ramiz Mohamed who is Head of Casualty Exposure Management at Hiscox and chair of the new IFoA working party on liability exposure management. 

We discuss: 

•	The differences between liability and property exposure management.
•	What are the key challenges and techniques used within liability exposure management?
•	Deep dives into social inflation and climate change litigation

S3 Ep. 4 - Liability exposure management

This week Richard York-Weaving, one of LCP’s motor experts, tells us about key trends affecting the UK motor market, including insights from our annual motor survey.

We discuss: 

•	How is inflation impacting motor claims?
•	How are insurers trying to stay competitive in the face of uncertainty from the whiplash reforms, Ogden rate changes and the FCA pricing reforms?
•	How might electric and self-driving cars change the motor market in the future?

S3 Ep. 5 - What’s driving the motor market

This week we are talking to the ‘Salary Guy’ Michael Stefan about recruitment, retention and diversity. Michael is a partner at Hanover Executive Search and is the leading publisher of salary research data for actuaries and risk professionals in the general insurance market.  

We discuss: 

•	The latest hybrid working trends.
•	What the stats say about how well gender diversity is being addressed within the UK general insurance market.
•	Top tips for employees planning career moves and employers seeing to win the war for talent.

S3 Ep. 6 - The Salary Guy

This week we are talking to Rupesh Bhudia, Head of Pricing for Crisis Management at Hiscox, about geopolitical risks. Rupesh has some great insights into the latest market trends and how actuaries can add value in an area where data isn’t abundant.

We discuss: 

•	What are the major geopolitical trends impacting the insurance market? 
•	How do you monitor and manage geopolitical risks in practice?
•	How does your role differ from some traditional actuarial roles?

S3 Ep. 7 - Geopolitical risk

This week we are talking to Natasha Anning, CEO of the Medical Indemnity Protection Society Ltd (MIPS) and the insurer MIPSi. Natasha shares some great insights on the unique challenges of running a successful medical defence organisation, on med-mal trends and on leadership.

We discuss: 

•	Key developments in the med-mal market including differences between the UK and Australia.
•	What does a successful insurance organisation look like in 2023 and beyond?
•	Tips for career development and how to be an effective CEO.

S3 Ep. 9 - Med-mal – a CEO’s perspective

This week we are talking to Lisa Balboa, Head of Life & Health Digital Business Accelerator at Hannover Re. Lisa shares her insights on how insurers are using wearables and other technology to encourage healthier lifestyles.  We also talk about the work of the actuarial profession’s Mental Health Working Party.

We discuss: 

•	The potential of wearables to enhance insurance cover. 
•	How generative AI will impact the whole insurance value chain. 
•	Mental health - how insurers can be rethinking the underwriting approach.

S3 Ep. 10 - Wearable tech to help us live longer and be healthier

This week we are delighted to introduce LCP’s new podcast, Beyond Curious with LCP. 

On this episode, hosts Laura Amin and Charl Cronje talk to Tom Porter about how CEOs can embrace AI and ensure that their organisations stay competitive and relevant.

Tom is LCP’s Strategy Director and is leading our journey to embrace AI effectively across the firm.

S3 Ep. 11 - AI take over

This week we are talking to Kathryn Morgan, a Non-Executive Director (NED) for four insurance firms. With her previous experience as an actuary and a regulator, Kathryn offers a unique and insightful perspective on what’s occupying the minds of insurance NEDs today. 

We discuss: 

•	Kathryn's personal journey towards becoming a NED and the potential paths others can take. 
•	Promoting diversity and inclusion in the insurance industry.
•	Three key issues currently commanding the attention of NEDs: Environmental, Social, and Governance (ESG) considerations, the impact of Artificial Intelligence (AI), and the implications of higher inflation.
•	Opportunities to get greater value from internal audit

S3 Ep. 12 - The NED’s view

This week we are talking to Andy Bord, CEO of Flood Re, about how the specialist reinsurer is achieving its goals and about being an effective CEO. 

We discuss: 

•	What problems Flood Re is helping to solve. 
•	How Flood Re is approaching climate change risk.
•	Managing stakeholders across the spectrum of flood risk.
•	How to create a positive organisational culture.

S3 Ep. 14 - Andy Bord, CEO of Flood Re

Insurance Uncut went on the road to Edinburgh for the actuarial profession’s 50th GIRO general insurance conference.

From the afternoon of day two of GIRO 2023, we bring you four great conversations. We chat to:

-	Isabelle Williams, Oli Grossman and Joanna Thornett from LCP about their talk ‘Zero to hero: can we build a capital model in an open-source framework, from scratch, using ChatGPT?’
-	Rachel Haldane, Exposure Manager at Start Network and Andy Jinks, Head of the Insurance and Investment, Government Actuary’s Department, about their talk ‘Insurance for humanitarian crises.’
-	Amrit Santhirasenan, Co-founder and CEO at hyperexponential, about his talks at GIRO and reflections on running a rapidly growing business. 
-	Mirjam Spies, Interim Chief Actuary at Lloyd’s, about the Lloyd’s update and her thoughts on leadership.

NOTE - this episode was recorded live and there is some background noise, which might not be comfortable for all listeners.

S4 Ep. 4 - GIRO 2023 – what happened on Thursday part 2

Insurance Uncut went on the road to Edinburgh for the actuarial profession’s 50th GIRO general insurance conference. 

The final episode in this mini-series is with Laura Curtis, Chair of the IFoA General Insurance Lifelong Learning Committee, responsible for organising GIRO. 

We discuss: 

- Reflections from GIRO. 
- Tips if you are looking to get more involved in the IFoA and its research activities. 
- Laura’s career journey through insurance.

S4 Ep. 6 - GIRO 2023 – wrap up with Laura Curtis

This week Mel Tam, Senior Consultant at LCP, tells us about her time as a Claims Actuary and what we can learn from the actuarial work being done in Australia. 

We discuss: 

•	What the role of a claims actuary is and how it can add value
•	What can UK actuaries learn from Australian actuaries?
•	What is an unconference?
•	Mel’s role as a Board Trustee for Mind in Enfield and Barnet.

S4 Ep. 7 - Lessons from a claims actuary

This week on Insurance Uncut we talk to Tom Clementi, CEO of Pool Re, about: 

•	How Pool Re works and the critical role it plays in protecting against the impacts of terrorism 
•	How Pool Re is evolving as the risk landscape changes
•	How public/private risk pooling partnerships could further bolster national resilience in the future

S4 Ep. 8 - Pool Re

This week on Insurance Uncut Jess catches up with Katie Saunders and Richard York-Weaving, two of LCP’s motor insurance experts, about the latest trends and their recent market survey. They discuss: 

•	What is driving the increase in motor premiums?
•	What are the underlying factors driving higher inflation in the motor space?
•	Expectations for the forthcoming review of the Ogden rate.
•	The latest on the whiplash reforms.

S4 Ep. 9 - Why has my car insurance increased so much?

This week we talk to Seema Bradbury, CRO of Asta, and Ed Harrison, Principal at LCP, about what the risk function of the future will look like and how we can get there.

S4 Ep. 10 - What Is A Strategic CRO

This week we talk to Chelsey Sprong, Head of Social Impact at Beazley, and Jinita Shah, Partner at LCP, about diversity, equity and inclusion in the insurance market. We discuss: 

•	Pros and cons of using quotas to help improve female representation at senior levels
•	The FCA and PRA consultations on diversity and inclusion in the financial sector
•	What firms can be doing on the ‘S’ in ESG and how this links to DEI
•	Tips on how to make diversity, equity and inclusion “business as usual”

S4 Ep. 11 - Making DEI BAU

This week we talk to Laura Hobern, Partner at LCP, about key learnings from the 2023 year-end and what to look out for in 2024. We discuss: 

•	What is driving the recent casualty reserve deteriorations across the market?
•	Is the market doing enough on inflation, in particular social inflation?
•	Insights from LCP’s recent market benchmarking
•	What are some of the issues at the top of the board’s agenda at the start of 2024?

S4 Ep. 12 - What’s driving reserve deteriorations across the market?

This week we talk to Rafaela Fakhre, Associate Director at Eames Consulting, and Wendy Kriz Evans, Principal at LCP, about key learnings from their report on optimising capital model validation resourcing. We discuss: 

•	Actions firms can take now ahead of the 2024 capital model validation season. 
•	Is there still a demand shortage for actuarial roles across the market?
•	Hot topics for capital and validation in 2024.

S4 Ep. 13 - Optimising capital model validation resourcing

This week we talk to Anton Ossip, Chief Claims Officer at esure, about innovation within personal lines business. We discuss:

•	Previous role as CEO of Discovery Insure and the mindset needed to drive innovation.
•	Developing products and solutions to help reduce claims.
•	What is stopping innovation within the UK personal lines market?
•	How insurers can make use of AI within the claims process.

S4 Ep. 14 - Personal lines innovation

This week we talk to Matt Byrne, Head of Actuarial Function at NFU Mutual, about AI and what practical next steps insurers should be looking to take. We discuss: 

•	What tools and products are available to help you utilise AI and machine learning
•	How actuaries are well placed to help with the implementation of AI across the business
•	Key learnings from using AI and some of the current limitations
•	Tips for being a great mentor and a mentee.

S4 Ep. 15 - AI - is it just spreadsheets on steroids?

This week we talk to Charlotte Jones, CFO of Aviva. We discuss: 

•	Being part of the transformational journey that Aviva has been on. 
•	What are the current challenges facing insurance CFOs?
•	The importance of creating the right organisational culture.
•	Insights from Charlotte’s career journey.

S4 Ep. 16 - A sit-down with Aviva’s CFO Charlotte Jones

This week we talk to Simon Kaye, Global Director of Reinsurance at NorthStandard, about what makes P&I clubs unique. We discuss: 

•	An overview of P&I clubs
•	What could the wider insurance market learn from P&I clubs?
•	What have been the key factors in making the merger between the North and Standard clubs a success? 
•	The impact of changes to geo-political risk and climate change to the world of shipping.

S4 Ep. 17 - Navigating the P&I market

This week we talk to Cat Drummond, Partner at LCP, about reserving transformation. We discuss: 

•	What does a great reserving process look like in 2024?
•	Some initial insights from Cat’s global deep dive into reserving and transformation.
•	Top tips for making a reserving transformation project successful.

S4 Ep. 18 - Is reserving still stuck in the 80s?

This week we talk to Dame Susan Langley. Sue is a Sheriff of the City of London, Non-executive Chair of Gallagher UK and previously Lead Non-Executive Director for the UK Home Office. 

We discuss: 
•	The role of the Sheriff and how Sue came into the role
•	Sue’s experience with the Home Office, including working with 5 different Home Secretaries.
•	Sue’s top tips for developing a successful career in financial services and how can we make sure it is open to everyone.

S4 Ep. 19 - The sheriff is in town – part 1

This week we talk to Bronek Masojada, Sheriff of the City of London, Chair of SiriusPoint and NED at Brown & Brown Insurance.  Bronek was formerly Chief Executive of Hiscox for 28 years. 

We discuss: 
•	How the Chief Executive role has evolved over time.
•	Key challenges for the insurance industry
•	How the Sheriffs and others promote London as an insurance hub
•	What’s the secret to a successful relationship between management and non-executives?

S4 Ep. 20 - The Sheriff’s in town – the sequel

Insurance uncut is a podcast all about insurance. Every two weeks, hosts Charl Cronje and Jessica Snowball are joined by different guests where they take on a topic impacting the general insurance market. During this conversation, they break down key issues to help you keep up to date and understand the world of insurance better. Who is LCP? We are a leading consultancy advising general insurance firms across the market on reserving, capital, pricing, analytics, regulatory compliance, business transformations and more. Find out more at www.lcp.uk.com.

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