The health and wellbeing of private clubs is a vital part of the golf industry in the United States. C+RB talks with the experts to better understand the current state-of-affairs and provide some best practices that private clubs can use to navigate their own membership growth.

Capstone Hospitality was founded in 2009 by former professional golfer Brian Friederichs. The firm’s talented team works with private clubs across North America to drive membership sales by delivering a customized sales plan, renewed energy and competitive spirit. Capstone Hospitality has gained valuable industry knowledge in a diverse range of markets while working with clubs in golf, boating and beyond.

We asked Friederichs about what he felt were the top things private clubs need to be thinking about when it comes to attracting members. Here’s what he told us …

Rex Banner - Millennial Uplifting Bangers

Capstone Hospitality Helps Clubs Maximize Membership Opportunities

On this episode of Club + Resort Talks, Senior Editor Phil Keren speaks with Eric Brey, one of the Directors at GGA Partners, about his firm’s Club Members Perspective Report. GGA surveyed more than 3,500 club members throughout North America to find out what members value at their clubs. The report offers a lot of great information to help general managers understand what members like about their club and what aspects they feel could be improved.

Phil and Club + Resort Business Editor-In-Chief Rob Thomas also discussed how Travis Pointe Country Club in Ann Arbor, Mich. kicked off a new master planning process for its golf course. With the club planning to celebrate its 50th anniversary in three years, leaders felt the time was right to do a full-scale upgrade of the course.

Rob and Phil also highlighted the new 12-hole short course called The Clutch which opened at South Seas on Captiva Island along Florida’s Gulf Coast, and a $25.4 million renovation at the historic Desert Horizons Country Club in Indian Wells, Calif.

Club + Resort Talks On What Members Value At Their Clubs With Eric Brey, Director At GGA Partners

In this episode of Club and Resort Talks, Club + Resort Chef's editor, Joanna DeChellis, chats with Jason McClain, Executive Chef of the Jonathan Club, about why and how he became a chef, the impact he's had on the club over the past decade and what he looks for in new hires.

Episode #5 - Jonathan McClain, Executive Chef of Los Angeles’ Jonathan Club

In this episode of Club + Resort Talks, Club + Resort Business Associate Editor Rob Thomas chats with Ned Welc, a principal at GSI Executive Search Ethos. Ned walks listeners through three very important things search committees look at when interviewing candidates for high-level club positions. Grab a pen and some paper and take notes.

Episode #6 - Ned Welc, Principal at GSI Executive Search Ethos

In this episode of Club and Resort Talks, Club + Resort Chef's Editor, Joanna DeChellis, chats with Tim Recher, Director of Clubhouse Operations at Quail West Golf and Country Club, about his unique career path, his work ethic and what it takes to be a member of the 2020 U.S. Culinary Olympic team.

Episode #7 - Tim Recher, Dir. of Clubhouse Operations, Quail West G&CC

On this episode of Club + Resort Talks, Rob Thomas, Associate Editor at Club + Resort Business, chats with Garrett Powell, Assistant Golf Professional at Shoal Creek in Alabama. For fans of the incredibly popular show, The Bachelorette, you may know him better as Garrett P., a contestant on Season 15. Was he prepared to pop the question if given the final rose? What's a typical day look like as an Assistant Golf Professional? What's he doing with the V1 Golf App? Learn this—and more—on this episode of Club + Resort Talks.

Garrett Powell, Assistant Golf Professional at Shoal Creek and a Contestant on The Bachelorette

In the first-ever episode of Call To MACtion, hosts Eric Kwiatkowski & Jeremy Guy sit down with Dr. Jon A. Steinbrecher, Commissioner of the Mid-American Conference (8:43-43:18).

Commissioner Steinbrecher

Let's talk Championships! In this episode of Call To MACtion we reflect on the most wonderful time of the year (0:34 - 11:00). BGSU men's basketball player/COSA President Ethan Good joins us for a really fun interview (11-10-33:10). Also, it's Spooky SZN and we get into a little Halloween talk (33:25-41:05). Enjoy!

BGSU's Ethan Good

It's the most wonderful time of the year as #MACtion is BACK! In this episode, we talk about our upcoming trip to Athens, Ohio for the CFB150 Anniversary Game between Ohio & Miami (0;30 - 5:25), have a great interview with Miami junior field hockey student-athlete Laurel Dortch (5:38 - 22:20) & finish things off with an update on fall championship SZN (22:25 - 30:06).

#MACtion is Here! + Miami Field Hockey's Laurel Dortch

We are in Athens for the start of Midweek #MACtion! In this episode we highlight the Battle of the Bricks & College Football's 150th Anniversary. ESPN Anchor Matt Barrie sits down with us to talk MAC Football, Golf, Sportscenter commercials & more (5:27 -27:42).

Midweek #MACtion + ESPN's Matt Barrie

On this episode of Club + Resort Talks, we chat with golf course architect Dr. Michael Hurdzan, who has written a number of books and has his fingerprints on some very well-known courses such as Erin Hills, Scioto CC and The Philadelphia Cricket Club, to name a few. He’s also one of only a handful of people to achieve the non-playing “grand slam” as the recipient of the highest honor from each of the big three of our industry – the Golf Course Superintendents Association of America, the American Society of Golf Course Architects and the Golf Course Builders Association of America

Club + Resort - Michael Hurdzan, Golf Course Architect

Club and Resort Talks is a bi-weekly podcast discussing everything that happens within the club and resort industry. These topics can range from running a golf course and managing the property to growing the game and even eating/drinking at the club. If it happens at a club, on a golf course or in a resort, we'll talk about it.

Club + Resort Talks On What Members Value At Their Clubs With Eric Brey, Director At GGA Partners

Club and Resort Talks

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