Name: Leslie Ludlow, GM of Spanish Hills Country Club ep. 4 - July 2020 by TGSC
Duration: 18 min 2 s
Description: Leslie Ludlow, General Manager of Spanish Hills Country Club is interviewed by Crystal Thomas, Managing Director of The Golden State Chapter. Sponsor Jake Perata of TGSC Sapphire Partner GIS by EPIC joins the show to discuss the current state of the insurance industry.

On this episode, we are thrilled to be talking to the 2023 Club Executive of the Year, Boris Gradina, MCM, CCE. In November, Club Management magazine named Boris Gradina the 2023 Club Executive of the Year. A 17-year member of CMAA, Boris currently serves as the General Manager/Chief Executive Officer of Maryland Golf and Country Clubs (MGCC) in Bel Air, MD.

He’s no stranger to this podcast. Back in 2020, he earned his Master Club Manager (MCM) and shared with our listeners about his monograph on Employee Onboarding. You can listen here: https://soundcloud.com/clubmanagersassnofamerica/lets-talk-club-244955042

If you are not familiar with this annual award:
•	Annually, Club Management magazine recognizes outstanding professionalism and club leadership with the Club Executive of the Year Award. 
•	Award dates backs to 1985. 
•	This prestigious honor is presented to a club management professional who embodies professionalism within their club and community—embracing mentoring, creating a supportive club culture, and impacting their local CMAA Chapter through sustained engagement.
•	Nominations are accepted in early fall, and selections are made by a diverse committee of club management professionals.

Let's Talk Club Management Ep 106 - Meet the 2023 Club Executive of the Year

On this episode of the podcast, we break down a few regulatory updates. Our resident political expert (Melissa) answers questions from our resident political nerd (Kyle) about H-2B visas, the latest from Dept. of Labor regarding overtime rules, and more. It’s riveting content, to be sure – and will hopefully answer some lingering questions you might have about how these updates will impact your club. As mentioned, you can read more about legislative and regulatory updates in the Legislative Blog: connect.cmaa.org/browse/leg-blog.

Let's Talk Club Management Ep 107 - H-2B Visas, Overtime, and More

It’s been a great year for CMAA and so many of our members. We love to hear about our members’ success, growth, and one of the CMAA members who has had a great year is Julia Rush. Julia is the Director of Catering for Cosmos Club in Washington, DC. She’s adopted a new philosophy this year and it has brought her great experiences. We loved getting to hear about her successes this year and review some of the podcast’s wins, too!

As always, please remember, you can find us on iTunes and Spotify! Please be sure to rate, review, and subscribe so you don't miss an episode!

Let's Talk Club Management Ep. 108 - The Best of 2023

For more than 20 years, World Conference attendees have had the opportunity to participate in a pre-Conference workshop unlike any other. The Bicycle Chautauqua experience encompasses physical health, mental health, and emotional health in a way that’s fun, interesting, and communal. Our guests today—Rachel Ridgeway, HR Director at Rehoboth Beach Club in Rehoboth, DE; and Roy Quini, CMAA’s manager, Design and Production—share what their first-year Chautauqua experience was like in 2023 and what they’re looking forward to in 2024.

Learn more about the Chautauqua at https://www.cmaa.org/learn/meetings-and-events/conference/education/

Let's Talk Club Management Ep. 109 - Demystifying the Bicycle Chautauqua

It’s that time again! The 2024 World Conference and Club Business Expo is just around the corner and in this episode, we preview education, voting, Open Space, and dive into the networking and other events. Kyle and Melissa will take you through the important things you need to know for the week, and they pick up some guest hosts along the way.

Access Conference FAQs: https://www.cmaa.org/learn/meetings-and-events/conference/faqs/

Let's Talk Club Management Ep. 110 - World Conference Preview

In this episode of the podcast, we’re excited to sit down and get to know Joe Mendez, CCM, CCE. Joe is CMAA’s 2024 Chairman and has so many great insights to share with our listeners. Learn more about his path to becoming a club management professional and industry leader as well as some of the more humbling moments he encountered along the way.

Don’t forget to register for upcoming events:
Capital Improvement Symposium: https://www.cmaa.org/learn/meetings-and-events/capital-improvements-symposium-2024/
National Golf Day: https://www.golfcoalition.org/nationalgolfday2024)

Let's Talk Club Management Ep. 111 - Meet 2024 Chairman Joe Mendez, CCM, CCE

On this episode of the podcast, we're sharing CMAA CEO Jeff Morgan's State of the Association speech from the 2024 World Conference and Club Business Expo. This speech offers a snapshot of where CMAA is now, how the last year has gone, and what we're looking to in the future. 

Read the 2023 Annual Report (https://www.cmaa.org/media/huklmu31/cmaa2023annualreport.pdf) and the 2024-2028 Strategic Plan (https://www.cmaa.org/media/qrtadkpl/cmaa2024-2028strategicplan.pdf).

Let's Talk Club Management Ep. 112 - The 2024 State of the Association

In this episode, we’re checking in with Jeffrey Blais, CCM, CCE, CEO and GM at Wildcat Cliffs Country Club in Highlands, NC. Jeffrey was the winner of the Chairman's Award at the 2024 Idea Fair for his submission in the Staff Management and Incentives category. Jeffrey joined us to share more about his idea, a Staff Support Fund Raffle. You can find this and other entries from the 2024 Idea Fair online: https://www.cmaa.org/idea-fair/idea-fair-categories/2024/

Let's Talk Club Management Ep 113 - Staff Support Fund Raffle

In this episode, we’re checking in with Bri Brookins, Assistant General Manager at Detroit Athletic Club in Detroit, MI. Bri was the winner of the Showstopper Award at the 2024 Idea Fair for her submission in the Breakthrough Ideas category. Bri joined us to share more about the Gratitude Booth and the wild success it has seen. You can find this and other entries from the 2024 Idea Fair online: https://www.cmaa.org/idea-fair/idea-fair-categories/2024/

Let's Talk Club Management Ep. 114: Sharing Gratitude - A Showstopping Idea

For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and what the keys are to cultivating a team that is passionate about delivering exceptional service.

Let's Talk Club Management Ep. 115 - Service and Hospitality Culture

Leslie Ludlow, General Manager of Spanish Hills Country Club is interviewed by Crystal Thomas, Managing Director of The Golden State Chapter. Sponsor Jake Perata of TGSC Sapphire Partner GIS by EPIC joins the show to discuss the current state of the insurance industry.

Leslie Ludlow, GM of Spanish Hills Country Club ep. 4 - July 2020

TGSC

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