This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

Our Solo Business Plan is best for websites doing less than 100 visits a day.

Our most popular plan is our Small Business Plan and is built to support a website that has from 100-300 visitors a day and a somewhat strong reliance on the site for new customer enquiries.

Our Serious Business Plan is best for sites doing more than 300 visits a day OR has active paid advertising campaigns (eg Facebook or Google Adwords) or active SEO campaigns.

The serious business plan is designed for businesses that are heavily relying on the website to generate new sales and new customers and simply cannot afford problems with out of date plugins or major problems with the site.

Which Hosting Plan Should I Choose? - Wordpress Hosting FAQ

This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

We accept Visa, Mastercard, Amex and Paypal and can accept bank transfer for yearly payments but bank transfer payments require a manual setup - please email us at hosting@thesearchengineshop.com if you need to pay by bank transfer.

What Payment Methods Do You Accept? - Wordpress Hosting

This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

This product is a Managed WordPress Solution that includes Website and DNS Hosting but does not come with email hosting. The email hosting providers we recommend are Google Apps and Zoho Mail.

We can help you migrate onto one of these email platforms if need be.

Do You Include Email Hosting In Your Managed Wordpress Hosting Solution?

This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

Yes! We work with a number of web and online marketing agencies and a handful of affiliates. Send us an email at hosting@thesearchengineshop.com with your specific requirements and we can chat further.

Do You Have An Affiliate Program Or Reseller Program?

This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

WordPress updates are comprised of three different things:

1 - WordPress core software updates
2 - WordPress plugin updates
3 - WordPress theme updates

On our Solo Business plan we apply the WordPress Core updates (the CMS software updates). Generally we keep these updates slightly behind the latest version so as to allow time for testing and any bugs to be worked out. This plan also includes updates for critical security holes in plugins (this is rarely required, maybe once a year) but does not include any regular plugin updates.

Our Small Business plan includes plugin updates on a quarterly basis and our Serious Business plan includes monthly plugin updates.

**Note, if you are a Woocommerce user extra charges may apply for Woocommerce core updates simply because these updates are far more complex.

We do not update theme files on any plan because there is a big risk in most cases that this will overwrite any custom coding or custom design work that has been done, effectively breaking your website permanently. Occasionally a critical security update will be released for a theme and in these instances we'll reach out and start a discussion in relation to these updates if required.

Do You Apply Wordpress Updates And Patches?

This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

There are no storage or traffic quotas so you effectively get unlimited storage and unlimited traffic.

That said, our reasonable use policy applies. The platform is built for small and medium business websites so if you’re an enterprise customer, with tens of thousands of simultaneous visitors, or have hundreds of gigabytes of data to store, this solution might not be the best fit for you.

If in doubt or not 100% sure whether we’re a good fit email us at hosting@thesearchengineshop.com

WP Hosting - What Are The Traffic Quotas And Storage Limits?

This is a commonly asked question about our High Performance, Search 
Engine Friendly Australian-based Managed Wordpress Service. More 
information on this service can be found at 
https://www.thesearchengineshop.com/managed-wordpress-hosting-australia/

Yes in fact we have two independent backup systems. We take a daily snapshot backup of your website and store this on Amazon S3 Cloud Storage and then we have a second direct to offsite backup that is powered by Blogvault. Once we’ve migrated your site across you’ll actually see a Blogvault plugin in your WordPress plugins list.

Our Serious Business plan includes Realtime Backup which means changes are backed up as they happen - an important feature for ecommerce websites or websites that have a lot of changes happening throughout the day.

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