When building a successful business, career, etc, everything screams for attention. Within that flood, why prioritize customer service?
In short, because happy customers lead to more money, growth, and sustainability. Many times we take customer service for granted or only recognize it when it is bad... On this episode, we talk to Businessman DJ Webb about his successful company and how good customer service keeps his business and bank account on the rise!

Black Mental Matters Ep 62 Customer Service Matters "Especially While Black"

Studies have shown that the COVID-19 pandemic disproportionately affects Black people in the United States in severity, mortality, economics, and more. As COVID-19 vaccines make their way down the supply chain, more and more people will find themselves going to clinics, pharmacies, sports arenas, and other traditional or nontraditional sites to receive them. Yet everyone, especially Black Folks are not convinced... On this episode, Vince and Makeba discuss the situation and strategize on how we can "Come Out Of Covid"

Black Mental Matters Ep 63 Coming Out Of Covid

Historically, churches that serve the black community haven’t just functioned as houses of worship. Black churches have also served as broader community resource centers, fostering social engagement, and encouraging political participation. As mental health becomes a rapidly growing concern in the black community, we call upon religious leaders to recognize their place as not just spiritual leaders, but as a critical resource for their congregants' emotional, psychological and mental health needs!

Black Mental Matters Ep 64 Religious Barriers To Mental Healthcare

White supremacy in the United States has existed since before the nation’s founding, and U.S. history is beyond full of violence against people of color. The enslavement of Black people, an inherently violent white supremacist practice, was upheld by legal, societal, religious, and economic justifications. And throughout U.S. history, white supremacy has shaped the attitudes and laws of who could be an American citizen. On this episode, we ask and seek to answer the simple question, WHY?

Black Mental Matters Ep 65 Why Do White Supremacists Hate Black People

The pandemic has taken a toll on all aspects of life, including romantic relationships. Having a good relationship is no piece of cake even in normal times. Lockdown doesn't make it any easier, with its psychological stress and restrictions on social contacts. So how can relationships still thrive? We’ll dig into what’s keeping couples together or breaking them apart with Minister and Couples Counselor Timothy Brown!

Black Mental Matters Ep 66 Love & Relationships During The Pandemic

As we set ourselves up for a successful 2021 and check our priorities in life, consider your total well-being and how it can be improved. Totally Well is not just about your health, being sick or having a medical condition. It’s about a balance of all things, an overall feeling that your life is going well.
As expert Dr Sandra Jackson Dent tells us, becoming "Totally Well" comes from your thoughts, actions, and experiences which we mostly have control over. Therefore, it is possible to improve your well-being. Start with figuring out what parts of well-being are most important to you. Listen and get started on your new journey!

Black Mental Matters Ep 61 Getting Totally Well With Dr Sandra Jackson Dent

The Black Mental Matters Podcast with Vince "The Voice" Bailey and Makeba Reed-Johnson seeks to strip away the stigma of discussing Black mental health.  Black Mental Matters features a series of in-depth interviews and discussions around mental health in the Black community. Follow Vince and share The Black Mental Matters Podcast with your friends and family. Join our group therapy!