An EMS medic, an MVA, a STEMI, a stroke—and everyone’s still playing “telephone” with the hospital. In this episode of EMS World Podcasts, host Mike McCabe sits down with Mitch Scott, Solutions Architect at General Devices, to tackle one of EMS’s biggest headaches: communication and coordination with the emergency department and specialty teams.

Scott breaks down how GD’s e-Bridge platform lets crews securely send photos, EKGs, videos, and patient data straight from the field to the ED, cath lab, stroke team, transfer centers, and more—all in one HIPAA-compliant app that never stores images on personal devices.

They dig into real-world pain points: long wall times, “we never got your call,” lack of accountability, rural agencies with hour-long transports, and busy EDs juggling multiple priorities. You’ll hear how features like GPS tracking, acknowledgement alerts, and detailed timestamps create a defensible QA/QI trail and give everyone—from medics to cardiologists—a shared, real-time view of the patient before they hit the door.

If you’ve ever felt unheard on the radio or wished you could “show, not tell” your next handoff, this episode is for you.

From Radio Chatter to Real-Time Data: Modernizing EMS–ED Communication

EMS World is asking first responders and healthcare workers who have been diagnosed with COVID-19 to talk about their experiences battling the virus. 
Associate Editor Valerie Amato speaks with emergency registered nurse Emily Cornpropst, who treated one of the first COVID-positive patients in the state of Indiana at Franciscan Alliance in Indianapolis. After fighting and recovering from the virus, Emily shares her advice for other front line providers facing the COVID-19 crisis.
Check out other stories from the series “When COVID-19 Hits Home” at https://www.emsworld.com/article/1224297/when-covid-19-hits-home-fighting-fear-with-facts-coronavirus. A pediatric EM physician shares his harrowing experience being hospitalized for COVID-19 complications. An EMS provider reports on their roller coaster of life-threatening symptoms fighting this invisible enemy, and another EMT recounts what it takes to counter fear during the course of her illness.

If you or someone you know in the field has a story to share about contracting COVID-19, email us at editor@emsworld.com. Your story will remain anonymous if you so choose.

When COVID-19 Hits Home: The Fine Line Between Fear and Caution

EMS World is a brand in the Emergency Medical Services (EMS) field, which includes EMS World magazine, EMSWorld.com, EMS World Expo and EMS World Americas.   Content focuses on clinical care, systems operation, funding, research and other aspects of the prehospital emergency care profession.

From Radio Chatter to Real-Time Data: Modernizing EMS–ED Communication

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