Name: Josh Elliott: Things Customers Should be Mindful of in terms of Ongoing Care and Support by SLHC
Duration: 57 s
Description: Before choosing a partner, hospitals and health system decision-makers should have a clear understanding of how their prospective partner treats the customer care function. What's the average response time? How are escalated issues handled? Answers to these and other questions are important to set proper expectations.

The Nexus panel provides clinical users with a clear, bright, intuitive interface to the TransLogic® pneumatic tube system. Senior System Design Analyst Paul Ristuccia discusses the panel in this playlist.

The Advantages of the Nexus Panel Over Legacy Interfaces

The Stresses Placed on the Tube System Over Time

Before choosing a partner, hospitals and health system decision-makers should have a clear understanding of how their prospective partner treats the customer care function. What's the average response time? How are escalated issues handled? Answers to these and other questions are important to set proper expectations.

Josh Elliott: Things Customers Should be Mindful of in terms of Ongoing Care and Support

Provide integrated medication supply chain solutions to hospitals and health systems to assist providers in treating patients across the continuum of care. Integrating transport and pharmacy automation, value-added services, and intelligent software, Swisslog Healthcare enables healthcare providers to respond to patient’s needs quickly and with greater accuracy.

Josh Elliott: Things Customers Should be Mindful of in terms of Ongoing Care and Support

SLHC

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