Angie Lu catches up with Tony Drake and learns all about his:
- Job as a QA analyst
- Former career as a professional wrestler (yes, you read that right)
- Approach to staying mentally and physically fit no matter what comes his way

Transcript (w/ Timestamps): Coming Soon

Episode 157: Takedowns, Tech And Transformations

Hear from IT Services student employees – Kevin De Silva Jayasinghe, Peter Gonzalez and Anamika Gupta – as they discuss:	
- Their journey with the department and the mobile app team 
- What they enjoy most about their work
- How IT Services has taken their learning opportunities to the next level

Transcript (w/ Timestamps): https://www.rev.com/transcript-editor/shared/XCPH00W3i8mEmIz5oqV4xOAdy3XpNJ4EU8FJsXpALD_Qpj1fwb7-ckSh79fWn5skM13OmaHHtIjiiTFA-YmzY1inxD0?loadFrom=SharedLink

Episode 159: Rising Student Employee IT Stars

Listen to Tony share tips to stay healthy, active, and mentally strong:
       - Specifics on Tony’s exercise routine
       - Different apps and tools that he uses
       - The importance of setting goals and accountability

Transcript w/ Timestamps: https://www.rev.com/transcript-editor/shared/FcmuMl7boL9MSuPH84wPTKPeUKZYjIuxJ9-5xZQGBifKdrFiWaXIsXl9w4i7-ZfkLfnQbeyPxMQJMhyl1k-wMmwaRDA?loadFrom=SharedLink

Episode 163: Making New Changes

We catch up with Brian Parent, who’s set to retire after 38 years. Brian reveals:
       - Why he attended UC San Diego for undergrad (for purely 
          academic reasons, of course!)
       - Transformations he’s observed lo these many years
       - His plans for what comes next

Transcript (w/ Timestamps): https://www.rev.com/transcript-editor/shared/CQD3QkCOaNboYEYHAWD7aryh3r7xVaRVmNHvvWtVSiOjlkEwKVWOHgMMeWt72rCjnaXm3593smzd3yBGHZdkYnPOqNs?loadFrom=SharedLink

Episode 164: Life After UC San Diego

Tony Nava (UC San Diego), Katie Mankins (UC Santa Barbara) and Nick Endsley (UC Berkeley) team up to talk all things Promapp, including:
•	A UC-wide community of practice they’ve started
•	Benefits of Promapp
•	Process mapping basics
•	Tips for getting started with Promapp

Transcript (w/ Timestamps): Coming Soon!

Episode 174: Process Mapping Insights

Ed Wade drops by to:

- Talk about his Lean Six Sigma Green Belt Project
- Share what else he’s been working on
- Discuss the importance of clean data
- Listen to some solid jokes

View Transcript (w/ Timestamps): https://www.rev.com/transcript-editor/shared/jewBjDB6k0xKrfwgMWEYHN1Q9sDJjnj-uIy3EOfzG2M6d90Frikzjy3z6WWbaa-b88x68BrDBFFALehNFR-pJewfZ-k?loadFrom=SharedLink

Episode 194: Improving Security with Ed Wade

Interview starts at 4:42
Kate Balderston stops by to share:

- How she ended up as the business process lead for the Enterprise Identity Management project
- What is process landscaping
- Some lessons learned from the business process landscaping sessions
- Process landscaping recommendations for future projects

Episode 203: Process Landscape With Kate Balderston

Joy Gacuya stops by to discuss:
• How much the campus has changed in his 28+ years at UC San Diego
• What his team does at UC San Diego
• Current and upcoming projects for the Telecom, Project Management     and Planning teams
• His hobbies and plans for 2023

Transcript w/ Timestamps: https://bit.ly/3vVXUqo

Episode 228: Talking Telecom with Joy Gacuya

Paul Krueger takes us on another technological trip through time with "This Month in Tech History."

They say necessity is the mother of invention. It seems that March needed to outdo February in terms of tech history, so in this episode we're highlighting key inventions throughout the years.

Transcript: https://bit.ly/3LqEoeE

Episode 236: This Month In Tech History (March)

On today’s podcast Husnaa Jamshed discusses:
• Working as an IT Services student employee for 3 years
• Learning the ropes as a business systems analyst
• Participating in IT Services’ BSA apprenticeship program

Transcript: https://bit.ly/42uBBqJ

Episode 237: A BSA Apprenticeship

UC Tech 2023 is right around the corner. Ever wondered what makes this event special and what goes into planning it? Hear from our leadership panel:
• UCOP CIO Van Williams
• UCSF CIO Joe Bengfort
• UC Berkeley committee member Faye Snowden

As they discuss:
• The vision for the UC community of technologists
• What makes the conference unique
• How programming supports President Drake’s UC system goals
• How UCB and UCSF are working together as co-hosts
• What organizers are looking forward to the most
• Conference highlights and reasons to attend

Transcript: https://bit.ly/3MDjiKi

Episode 243: UC Tech 2023

Business and Technical Support Analyst Erika Zuniga visits the pod to discuss:
• Her varied IT roles working with Robert Half Technology
• Jumping into working the Tech Hub at The Hive
• The challenges of being a woman "in the field" for IT Services
• Her twin boys and her obsession with dragons

Transcript: https://bit.ly/46dAjlV

Episode 247: Taking On The Tech Hub

Paul Krueger caught up with John Gunvaldson to discuss:
• His 24 years as a Navy submariner
• Working at a Dot Com in the early 2000s
• What he does as a Systems Integration Engineer with IT Services
• Getting the Harley Davidson motorcycle he’s always wanted

Transcript: https://bit.ly/46OjtKw

Episode 249: The Submariner with John Gunvaldson

Get to know Jack Brzezinski, our new AI solution architect. He discusses the:
• Evolution of AI
• Current state of AI and potential in higher ed
• Roadmap and goals for his role

Transcript (w/ timestamps): https://bit.ly/3EFzRAd

Episode 252: All About AI with Jack Brzezinski

Paul Krueger is back to guide us on another technological trip through time with "This Month in Tech History."

In this episode we learn about some fascinating tech events that took place during the month of September.

Transcript (w/ timestamps): https://bit.ly/3ZrwoyL

Episode 253: This Month in Tech History (September)

Mark Hersberger sat down with SIO Information Systems Analysts Daniel Volpe and Eugene Vivino to discuss:
• How the two came to work at SIO and UCSD
• A typical day at sea aboard a research vessel
• The food aboard research vessels
• The most surprising things that have happened to them at sea
• The equipment and programs used to conduct their work

Transcript (w/ timestamps): https://bit.ly/46hfxk4

Episode 257: Behind the Scenes with ShipCIS

Senior Director of Educational Technology Services Dan Suchy joins the podcast to discuss:
- ETS’s “defining moments” and challenges of 2023
- Navigating operational work day-to-day
- His thoughts on growing enrollment at UC San Diego
- Change management when improving tech tools
- Thoughts on AI & what’s on the horizon

Transcript (w/ timestamps): https://bit.ly/3RmYeK8

Episode 258: Catching Up With Ed Tech Services

Paul Krueger is back to guide us on another technological trip through time with "This Month in Tech History."

In this episode we learn about some fascinating tech and space related events that took place during the month of December.

Transcript (w/ timestamps): https://bit.ly/3t4J1UK

Episode 259: This Month In Tech History (December)

Episode 1: The Evolution of Lean Thinking in the Age of AI

Have you ever wondered what planet-shifting generative AI tools mean to the lean mindset? Episode 1 of The Process Palooza Podcast offers a special preview of the March 26 Process PaloozAI Webinar all about this very topic!

Special guests include UC San Diego CIO Vince Kellen, Business Improvement Consultant Stephen Yorkstone, and Neil Sahota, who is not only an IBM Master Inventor, but serves the United Nations as the official AI Advisor!

This is a not-to-be missed show, filling your brain with the best thinkers in process improvement!

Show notes:
• Process Palooza website: https://processpalooza.ucsd.edu
• Register for Process PaloozAI webinar: https://bit.ly/49YwMsB
• Follow Process Palooza on LinkedIn: https://bit.ly/3TBqbyU
• "Own the A.I. Revolution" by Neil Sahota & Michael Ashley: https://bit.ly/3Tflrhg
• "Humanising Higher Education" by Camila Devis-Rozental & Susanne Clarke: https://bit.ly/49QXKmn
• Song snippet of "'Tain't What You Do (It's The Way That You Do It)" by Fats Waller: https://bit.ly/3ViIGtw

Transcript w/ timestamps: https://bit.ly/4aXzeQS

Process Palooza Podcast Ep. 1: The Evolution of Lean Thinking in the Age of AI

Principal IT Infrastructure Engineer Claudio Lombardo joins the pod to discuss:
• His role & the work of the Applications Platform team
• The importance of automation and standardization
• His passion for music and career as a Sound Engineer
• His involvement in the ITS Jam Session Band

Transcript w/ timestamps: https://bit.ly/3PtZF8o

Episode 267: The Art of Engineering with Claudio Lombardo

Senior Education Technology Specialist Treb Padula joins the pod to discuss:
• The purpose behind and creation of Studio U
• Who can use Studio U
• The experience of using Studio U
• Studio U success stories

Transcript w/ timestamps: https://bit.ly/4cE4END

Episode 268: "You Do You" At Studio U with Treb Padula

Paul Krueger is back to guide us on another technological trip through time with "This Month in Tech History."

For April, Paul is delving into a topic he is very passionate about: the history of NASA's space shuttle program.

Transcript w/ timestamps: https://bit.ly/4av5v1B

Episode 269: This Month In Tech History (April)

Ep. 2: The Role of Leadership in Building a Continuous Improvement Culture

Building a culture of continuous improvement starts with a singular vision. But where does that vision come from? In this episode, we will explore the role of leadership in directing and modeling major large scale changes and helping employees and stakeholders succeed and grow!

Special guests include UC San Diego CIO Vince Kellen, Business Improvement Consultant Stephen Yorkstone, and Tracy O'Rourke, Lean Six Sigma Master Black Belt and Co-Founder of the Just-in-Time Cafe community and podcast.

This is a not-to-be missed show, filling your brain with the best thinkers in process improvement!

Show notes:
• Just-in-Time Cafe website: https://www.jitcafe.com/

Transcript w/ timestamps: https://bit.ly/4cY0RLf

Process Palooza Podcast Ep. 2: The Role of Leadership in Building a Continuous Improvement Culture

Cloud Engineer Nick Marangella joins the pod to discuss:
• How he started with ACT at UC San Diego
• Working on cloud infrastructure with AWS
• Participating in GeekMasters
• His love of live music & other extracurricular activities

Transcript w/ timestamps: https://bit.ly/49Uh7tU

Episode 270: Running The Things That Make Things Run with Nick Marangella

Paul Krueger is back to guide us on another technological trip through time with "This Month in Tech History."

For May, Paul is delving into the history of the first programmable, electronic, general-purpose digital computer: ENIAC.

Transcript w/ timestamps: https://bit.ly/4b3vPjM

Episode 271: This Month In Tech History (May)

Are you thinking of adopting a continuous improvement strategy for your organization? Maybe your organization is implementing one that will affect you. Thus far on this podcast, we have looked at continuous improvement within the contexts of AI and leadership. In this episode, we are going to focus on some of the direct methodologies, in this case Lean Six Sigma, and discuss some of the ways UC San Diego - a massive institution of higher learning and world-class research - has imbued the work culture with a continuous improvement mindset.

Special guests include Senior Strategic Programs Manager and LSS Black Belt Tony Nava, and recent Green Belt recipients Emily Viney, Melanie Crane, Vanessa Yang and Sarah Vogel Harper.

This is a not-to-be missed show, filling your brain with the best thinkers in process improvement!

Transcript w/ timestamps: https://bit.ly/3wNL2qs

Process Palooza Podcast Ep. 3: Shifting Your Culture Toward Continuous Improvement

Join hosts Miguel Rodriguez and Paul Krueger as they deconstruct a major process improvement project currently in the works using the Lean Six Sigma methodology. Ideas and strategies shared in earlier episodes will be applied to an authentic and current implementation!

This is a not-to-be missed show, filling your brain with the best thinkers in process improvement!

Transcript w/ timestamps: https://bit.ly/4eTwW8a

Process Palooza Podcast Ep. 4: And Now For Something a Little Different!

We decided it was time to bring AI back into the discussion for this month's episode of the Process Palooza Podcast. To help us do that, we have invited Jon Wade, a professor of practice at the Jacobs School of Engineering. Dr. Wade specializes in systems engineering, a goldmine field for process improvement information. What we are really interested in, though, is his work in mining that field for the world's largest and most complex system:  human society.

Topics Mentioned:
1. An introduction to Dr. Jon Wade and his background
2. A world changed by a pandemic
3. Human Society as Systems (and types of systems)
4. How philosophies can evolve over time
5. Building connection and accepting when something can't be changed
6. Knowing what to measure when improving systems
7. Experience with continuous improvement
8. What is systems engineering?
9. Real world examples of systems engineering (for good or ill)
10. Societal impacts of technologies
11. Ethical implications of AI
12. Potential and promise of AI 
13. The OODA Loop, or how large organizations can make decisions quickly
14. The power of the open source movement
15. Reaching the public

Donella Meadows and Leverage Points: 
 https://donellameadows.org/archives/leverage-points-places-to-intervene-in-a-system/

A closer look at the OODA Loop: https://thedecisionlab.com/reference-guide/computer-science/the-ooda-loop

My own book recommendation about building connections and empathy:  https://www.penguinrandomhouse.com/books/550616/the-war-for-kindness-by-jamil-zaki/

Process Palooza Podcast Ep. 5:  Systems, Processes, and Addressing Global Uncertainty

Produced exclusively for IT Services, "The Current Daily" is just for staff members to hear the latest news that's relevant to you. Welcome to Episode 1.

Episode 1: Exclusively podcasts for IT Services

Produced exclusively for IT Services, "The Current Daily" is just for staff members to hear the latest news that's relevant to you. Welcome to Episode 2.

Episode 2 (March 19, 2020)

Produced exclusively for IT Services, "The Current Daily" is just for staff members to hear the latest news that's relevant to you. Welcome to Episode 3.

Episode 3 (March 20, 2020)

Today's podcast covers such things as: 
-Updates from HR's Rashmi Umdekar
-VPN Reminder
-Coronavirus Update for Academics
-CloudLab for Remote Computer Labs

Episode 6: Updates from HR's Rashmi Umdekar

On today's TCD podcast:
-Honoring Nurses During Nurses Week
-Celebrating Moms: A Look Back at How Mother's Day Started

Popular tracks by The Current