In today’s episode, Erik demos a pilot episode for a new podcast that he is starting with consultant Josh Shoemaker called ‘The Consultant and the Coach’. Please give it a listen and send us your feedback using this poll: https://docs.google.com/forms/d/1sB1b1hxfrEuqW8CjlWZyL_3AELHO6C6l7aSpT9fz3L0/prefill

Feel free to reach out to either Erik or Josh at their email addresses:

erik@yakimamedicalsupply.com
jpshoemaker@gmail.com

Check out their website: https://theconsultantandthecoach.com/

The Consultant and the Coach

New Pilot: Dysfunctions Of A Team

In this first session of DME Coach, Coach Erik coaches you on how to not dispense a naked wheelchair. Increase your first month rental on wheelchairs by hundreds of dollars by doing these small things.

https://www.dmecoach.com/

DME Coach Podcast

DME 1: Naked wheelchairs are bad, don't leave money on the table

In this second session of DME Coach, Coach Erik coaches you on the secret to making money on motorized scooters.

https://www.dmecoach.com/

DME Coach Podcast: Don't go at it alone. DME Coach is here to get you to leading a winning and profitable store.

DME 2: The secret to making money off motorized scooters

DME 2: The Secret To Making Money Off Of Motorized Scooters - Good, Better, Best

In this session of DME Coach, Coach Erik coaches on using off-site team members, interviewing Todd with Tactical Back Office.

http://www.thetbo.com/

https://www.dmecoach.com/

DME 3: Should you hire "off-site team members"?

DME 3: Should You Hire "Off - Site Team Members In DME?" - Do You Outsource?

In this session of DME Coach, Coach Erik interviews Sarah Hanna, President of ECS Billing North about best billing practices and the current state of the DME industry.

Contact Sarah:
sarahhanna@ecsbillingnorth.com
419.448.5332 ex. 102
www.ecsbillingnorth.com/

Contact DMECoach:
www.dmecoach.com/

DME 4: Is A Billing Company A Good Idea For Your DME?

In this session Erik interviews Elizabeth Beaulieu, editor of HME News. HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 providers.

Connect with Liz:
https://twitter.com/hmeliz
207-846-0600
http://www.hmenews.com/
beaulieu@hmenews.com

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 5: The Other Side of HME News: Interview with Liz Beaulieu

In this session, Erik talks about telling your story as a DME provider, and the importance of helping your customers feel the difference that quality medical equipment can make in their lives.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 6: Telling Your DME Story

In this session Erik interviews Miriam Lieber, president of Lieber Consulting. Miriam has over 20 years of experience in the field. During that time she has focused exclusively on home healthcare reimbursement and operations. She is also known for her practical advice. She creates efficient operational procedures to cope with complex regulatory changes. Her consultations and seminars focus on developing efficiencies in a cost cutting environment. Miriam has established herself as a consultant with the utmost integrity. As a member of the executive committee for the National Supplier Clearinghouse Action Committee (NSCAC) and the Jurisdiction D Medicare Action Committee, Miriam works with colleagues to improve communication and education for the industry.  Not to mention, Miriam has a diverse and broad knowledge base. She works with Home Medical Equipment (HME) providers, payers, manufacturers, and distributors. Miriam's reputation as a leader and expert in the field precedes her. Her clients especially appreciate her approachable and direct work style. 

Connect with Miriam:
https://twitter.com/miriamlieber
http://www.lieberconsulting.com/
miriam@lieberconsulting.com

The book that Miriam and Erik mentioned is Crucial Conversations: Tools For Talking When Stakes Are High. You can find it on Amazon: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

We are offering a free in-depth business assessment for the first three business leaders to contact us! We will do the assessment over the course of three monthly 1-hour phone calls, evaluating your business using the seven key metrics we have found in successful DME businesses.  If you are interested in this, go to dmecoach.com/contact-us and send us a message.

DME 7: Interview with Miriam Lieber

In this session, Erik coaches on how to turn differences of opinion between members within your organization into growth individually and corporately.

Resources mentioned in this episode:

Book: "Why Are We Yelling: The Art of Productive Disagreement"
https://www.amazon.com/Why-Are-Yelling-Productive-Disagreement-ebook/dp/B07P1MH869/

Steve Magness: Coach to pro runners & University of Houston Track. Lecturer at St Marys University Author: PEAK PERFORMANCE
https://twitter.com/stevemagness
https://thegrowtheq.com/

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

We are offering a free in-depth business assessment for the first three business leaders to contact us! We will do the assessment over the course of three monthly 1-hour phone calls, evaluating your business using the seven key metrics we have found in successful DME businesses.  If you are interested in this, go to dmecoach.com/contact-us and send us a message.

DME 8: Leveraging Internal Disagreements to Move Your Company Forward

DME 8: Leveraging Internal Disagreements To Move Your Company Forward

In this session Erik interviews Wade Lucas, Clinical Education Manager for Quantum Rehab. They discuss how to maximize your relationship with your vendors, as well as how (and why) to build ATP training programs within your company.

Wade Lucas PT, DPT, ATP/SME
Clinical Education Manager Western US
Quantum Rehab
https://www.quantumrehab.com/

International Seating Symposium
http://www.seatingsymposium.com/

MedTrade
https://medtrade.com/

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 9: Investing Into Your ATPs: Interview With Quantum Rehab's Wade Lucas

In this session, Erik discusses the need to be in-tune with your customers, team members, and team leaders.

Book: “QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life” https://www.amazon.com/QBQ-Question-Behind-Practicing-Accountability/dp/0399152334/

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 10: Is Your Leadership Style Out of Tune?

In this quick session, Erik goes over what he is doing with his DME company to navigate the coronavirus chaos.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

Bonus: Coronavirus Thoughts

In this session, Erik interviews Michelle Skimas who is the National Director of Sales/Business Development for Western Medical.

Connect with Michelle:
https://www.westernmedicalinc.com/
(360) 718-2862
https://www.westernmedicalinc.com/account-set-up-and-credit-authorization

Resources:
https://www.healthgrades.com/
https://www.westernmedicalinc.com/expion360
https://www.westernmedicalinc.com/nuwave

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 11: Working Seamlessly with Your Vendor: Interview with Michelle Skimas

In this session, Erik interviews VGM’s John Gallagher about the Coronovirus stimulus legislation making its way through Congress right now. The legislation was passed 3/25/2020 by the Senate and has now moved to the House of Representatives. John E. Gallagher is Vice President of Government Relations for the VGM Group, Inc. where he is responsible for advocating on behalf of VGM members/DME providers to Congress, the Administration, and federal agencies.

Full text of the legislation available here:
https://www.aahomecare.org/uploads/userfiles/files/documents/Final%20Senate%20Stimulus%20text.pdf

AAHomecare Article:
https://www.aahomecare.org/news/post/language-for-hme-related-provisions-in-the-senate-covid-19-stimulus-legislation

Connect with AAHomecare:
https://www.aahomecare.org
https://twitter.com/aahomecare

John Gallagher
https://www.vgm.com/about/team/john-gallagher/

VGM 
https://www.vgm.com
https://twitter.com/VGMAssociates

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 12: Interview with John Gallagher: Game-changing legislation for DMEPOS currently in Congress

In this session, Erik talks about why having a coach is vital to having success and avoiding fatal pitfalls that can blindside your business.

The big four ideas from coaching were taken from Dr. Frederic Hudson’s book “The Handbook of Coaching.” 

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 13: Disaster Awaits If You Don't Have A Coach

In this session, Erik discusses the importance of good leadership during times of crisis and gives ideas on how to do this.

Greg Brenneman
https://www.ccmpcapital.com/team-posts/greg-brenneman/
“Right Away & All At Once, Five Steps To Transform Your Business and Enrich Your Life.”
https://www.amazon.com/Right-Away-All-Once-Transform/dp/B01BKROKV6/

“Good to Great: Why Some Companies Make the Leap...And Others Don’t”
https://www.amazon.com/Good-Great-Companies-Leap-Others/dp/B003VXI5MS/

Greg Brenneman's framework for leading in crisis:
https://www.dmecoach.com/post/the-big-5

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 14: Leadership in Times of Adversity

In this session, Erik discusses the possibilities that are currently available to those who are thinking of starting their own DME stores.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 15: Is This The Time To Start Your Own Retail Store?

In this session, Erik interviews Olympic silver-medalist Matt Hemingway on coaching yourself and developing the teams we lead.


Matt Hemingway

LinkedIn: https://www.linkedin.com/in/matthemingway/

Jumping in the Olympics: https://youtu.be/az5AAQHreHI and https://youtu.be/TuP1yHbOHUY go to 6:45 on the video.


Resources mentioned:

Yammer: https://www.yammer.com/

1Password: https://1password.com/

LastPass: https://www.lastpass.com/

Atext: https://www.trankynam.com/atext/

Jocko Willink Podcast: https://jockopodcast.com/

Rubin Report: https://rubinreport.com/

Jordan Peterson Podcast: https://www.jordanbpeterson.com/podcast/


Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 16: Matt Hemingway: Olympic silver medalist on coaching yourself and the teams we lead

In this session, Erik discusses the possibilities that are currently available to those thinking of expanding their DME/HME business.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

DME 17: Is This The Time To Expand Your DME/HME Business? Get Moving Or Get Left Behind

In this session, Erik discusses how change should be handled by a home healthcare organization. It is easy to get destabilized by change; Erik gives three ways to leverage change to your organization’s benefit.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

1. Three steps to leverage change and win in home healthcare

In this session, Erik discusses the need for authenticity in the workplace; specifically, using authenticity in leading your organization.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

2. Why authenticity is critical to succeeding in home healthcare

In this session, Erik discusses the basics of contracting for durable medical equipment providers.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

3. Contracting in the home healthcare world: delivery tickets, insurance companies, hospice

In this session, Erik gives practical advice on working through some of the tougher points of contracting for durable medical equipment providers.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

4. Contracting in the home healthcare world: the agonies of contracting

In this session, Erik discusses the reality that resistance in your business will always be present and gives strategies to dealing with it.

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

5. Dealing with resistance

In this session, Erik discusses with Sarah Hanna (Owner, CEO of ECS Billing North) how to build an organization and individual team member with a concept called the Character Structure.

Connect with Sarah:
sarahhanna@ecsbillingnorth.com
419.448.5332 ex. 102
www.ecsbillingnorth.com/

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

6. Building up your team using Character Structure, Part 1

In this session, Erik discusses with Sarah Hanna (Owner, CEO of ECS Billing North) how to build an organization and individual team member with a concept called the Character Structure.

"People Fuel: Fill Your Tank for Life, Love, and Leadership"
By John Townsend
https://www.amazon.com/People-Fuel-Fill-Your-Leadership-ebook/dp/B07KDZZ7L9/

Connect with Sarah:
sarahhanna@ecsbillingnorth.com
419.448.5332 ex. 102
www.ecsbillingnorth.com/

Connect with DMECoach:
www.dmecoach.com/
(509) 941-5191

7. Building up your team using Character Structure, Part 2

I stumbled into the medical supply field in 2004 literally learning how to do this by trial-and-error.  Fifteen years, four new stores, three acquisitions of competitors, I lead a profitable rehab, respiratory, and DME company in Central Washington. I'm here to help you achieve the same.

DME Coach

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