Conversations with industry leaders, we get their unique insight on how technology is or is not transforming our world... from personal to business to the services we consume.

WMD Episode 101 Complete

50% of the fortune 500 business leaders believe that their current business model will be obsolete in three years. How is your business strategy taking digital transformation in consideration. On this episode I sit down with William Oellerman and talk about the phenomenon of digital transformation and whether it is real or not.

Words of Mass Disruption: Ep 103 Is Digital Transformation Real?

The former Chief Digital Officer of Pizza Hut, Baron Concors, talks Digital Transformation and Innovation at Pizza Hut and his inspiring the love of technology in kids through robots at his new venture Techie Factory. We dive into his early years and his first experiences with technology that started him on his journey through high end consulting firms Ernst & Young and Deloitte Consulting, to leadership roles at FedEx and into the c-suite at Pizza Hut and Yum! Restaurants International.

Words of Mass Disruption: Ep 104 Digital Innovation/Digital Kids and Robotics with Baron Concors

Jason Grochowski Client Strategy Principle and I talk about the Digital Customer Experience in the modern age. We even take a stab at a look back on customer experience over the last 100 years. Mass Production turned to Mass Marketing. The online customer experience was born and the psychology of marketing continues to get more complicated. How to business are taking the traditional offline customer experience to an online personalized experience - from "Click to Brick".

Words of Mass Disruption: Ep 105 The New Empowered Digital Customer

This week I was lucky to spend some time at UTD with students that are just starting to make those important and sometimes scary decisions that will set them off on the journey that will define the rest of their lives. This week we sit down with a fresh face just kicking off that journey and starting his first career. We get into the details of his last year of college and through his internships and his first 66 days in to his new career.

Words of Mass Disruption: Ep 106 Internships and Starting Careers

How to manage your social network and your online brand. Does your online profile, especially your professional one, indicate who you are and what you are interested in? What you are passionate about? Can someone that doesn’t know you very well read it and walk away with a clear understanding of what you want to next? If you are not taking control of your brand now, it could, and likely will be, too late when you need it to work for you later. When something unplanned or unexpected happens.

Words of Mass Disruption: Ep 107 The Brand of Digital You

This week I sit down with Will Clevenger to discuss the 4 lessons learned from our different conversations this last week with the C-Suite, and as he continues his blog series dedicated to Digital DNA in the C-Suite. The latest blog he talks to Michelle Brigman the global director of customer listening and engagement for Citi Group. We look back to were Toys R Us made a major decision 17 years ago that is still haunting them today. Also, are industry verticals real?

wordsofmassdisruption