Este primero episodio hablaré de:

Qué es Service Design Por donde empezar Podcast Eventos


Cursos:

Cooper: https://www.cooper.com/courses-for-individuals/
CIID: http://ciid.dk/education/



Libros

This Is Service Design Doing: Applying Service Design Thinking in the Real World

https://www.amazon.com/This-Service-Design-Doing-Applying-ebook/dp/B078Z391QT/

Good Services: Decoding the Mystery of What Makes a Good Service

https://www.amazon.com/dp/9063695438/ref=cm_sw_r_tw_dp_U_x_7SOGEbXJFZCC8

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations

https://www.amazon.com/dp/9063693532/?coliid=I4KJ3YK7QU28H



Podcast

Insitum - A tu servicio

https://podcasts.apple.com/pe/podcast/insitum-a-tu-servicio/id1444956760?l=en

UX Pills

https://open.spotify.com/show/13ITU2wcOZnEfZOaZ3p6aX?si=HK5BiwZfQ-WpUQ_SFsMxVw

IDEOu Creative Confidence 

https://podcasts.apple.com/pe/podcast/creative-confidence-podcast/id1231685425?l=en

Whats wrong with UX

https://podcasts.apple.com/pe/podcast/what-is-wrong-with-ux/id980133198?l=en

This is HCD

https://podcasts.apple.com/pe/podcast/this-is-hcd-human-centered-design-podcast/id1238981415?l=en

Bonus: 

How i built this with Guy Raz

https://podcasts.apple.com/pe/podcast/how-i-built-this-with-guy-raz/id1150510297?l=en



Evento

http://globaljams.org/

Empezando con Service Design

Invitada Maru Tamayo:

https://www.linkedin.com/in/marutamayo/

Temas a tratar en el episodio:

Cómo ha cambiado el contenido digital  Whatsapp como herramienta primordial en los negocios Estrategias de contenidos que puedan funcionar en esta coyuntura Qué hacer con las pautas publicitarias Cómo una marca nueva debe mostrarse confiable ante un público que quizás nunca la ha escuchado antes.


Herramientas

https://trends.google.com/trends/

https://www.facebook.com/business/news/audience-insights

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