Name: Chatbot Vacations - Pranas Kiziela, Eddy Travels - Voice Tech Podcast ep.034 - CLIP 1 by Voice Tech Podcast
Duration: 9 s

Eric Bolo is the CTO of Batvoice Technologies, a speech analytics startup based in Paris, France. Eric talks about building a custom speech-to-text system for their flagship product, Call Watch.

He introduces us to speech analytics and audio-mining, and describes some typical applications. We go into detail about speech-to-text (STT) technologies, and discuss the pros and cons of using cloud STT services such as Google speech versus building a custom STT system yourself.

Eric tells us about the latest open source tools and frameworks for building STT systems, and how to get that precious voice data to train our models. We learn how to build and annotate a custom voice dataset ourselves, and hear his advice on starting a voice first company.

This is a great first episode to kick off the series! Eric is super smart, with excellent technical skills and a real passion for voice technology. We already know each other quite well, so I couldn't think of anyone I'd rather have as my first guest on the show. I know you're gonna enjoy hearing what he had to say!

#001 - Speech to Text - Eric Bolo, Batvoice - CLIP 1

#001 - Speech to Text - Eric Bolo, Batvoice - CLIP 2

Episode description:

Pranas Kiziela is the CTO of Eddy Travels, a personal travel advisor that connects travelers with travel products and services. Eddy Travels is available in popular chat apps like Messenger, Telegram, Viber and Slack, and supports both text and voice based interaction.

We discuss the benefits of booking travel though a conversational interface, and the big voice-AI opportunities in the travel space right now. We tackle some of the major design considerations faced during the product build, including the limitations of the big chatbot platforms, the different challenges of working with voice and text, and how to incorporate a bot into a text conversation between two humans.

We also spend some time discussing the technical aspects, including the story of why Eddy Travels started with DialogFlow but later migrated to RASA NLU. We cover the many advantages of using an open-source framework, specifically much greater control over training the NLU models, unit testing and source control, and model management capabilities. It's a wide ranging conversation that has something for everyone, and will make you want to book your next holiday!

Highlights from the show:

Available at http://bit.ly/voicetechpodcast-ep034 

Links from the show:

* Eddy Travels https://eddytravels.com 
* Try Eddy Travels on Messenger https://m.me/eddytravels 
* Eddy Travels on Twitter https://twitter.com/eddytravels 
* Eddy Travels on Facebook https://www.facebook.com/eddytravels/ 
* RASA https://rasa.com
* MLFlow https://mlflow.org
* DialogFlow https://dialogflow.com
* Telegram telegram.org
* Viber https://www.viber.com
* Slack http://slack.com

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Chatbot Vacations - Pranas Kiziela, Eddy Travels - Voice Tech Podcast ep.034 - CLIP 1

Host of the Voice Tech Podcast. Interviews with voice technology professionals, boosting your knowledge and technical skills. Voice interfaces, voice assistants, data science, machine learning and much more. Subscribe now!

technology, tech, voice, speech, assistant, bot, chatbot, alexa, machine learning, artificial intelligence, data science, AI

Chatbot Vacations - Pranas Kiziela, Eddy Travels - Voice Tech Podcast ep.034 - CLIP 1

Voice Tech Podcast

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