Up next on The Retail Podcast: Dive deep into the evolution of customer experience with Shamas Aziz, Interim Customer Experience Specialist at MATCHES FASHION.

Shamas drops his views on how to elevate customer experience, effectively use data, tackle digital transformations, and the importance of building customer trust in AI technologies.

Get ready for a conversation full of insights on adapting and growing with the ever-changing needs of customers!

The Next Era of Customer Service with Shamas Aziz

Conversations with CEOs, CTOs, investors, heads of product, heads of innovation, merchandisers, buyers and all the other people that are shaping up the billion-dollar retail industry. We explore the state of the retail industry today, the potential for personalisation on a scale, AI’s role in the future of retail, and more. We’ve spoken to some amazing change-makers from thredUp, Milaner, Ashley Stewart, Macy’s, Nasty Gal, USPL, Yoga Club, Tata Cliq, Mercado Libre and will continue to feature leaders in this series. 

Subscribe to our podcast to understand how these decision-makers are influencing worldwide fashion retail!

The Next Era of Customer Service with Shamas Aziz

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