What defines a product and how does that differ from a service? One of our listeners, Ibrahim Tannira of Ramallah, Palestine asked the question, “Is Airbnb a product or a service?” We set out to answer this question and prove each other wrong in the process - only to end up confused.

Product vs Service

Jared sparked a tweet storm when he challenged the significance of NPS and he joins us to talk about his article "Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It)."

Jared Spool

John Cutler is the Hunter S Thompson of the product world and while at Front he joined us to talk about, everything.

John Cutler

Who should be in charge of pricing of your product? Patrick Campbell, Co-founder and CEO of ProfitWell (formerly Price Intelligently) joined us to set the record straight.

Pricing and Packaging with Patrick Campbell

If you live or work in Utah you know we have a great product community. In this episode, Becky Higgins joins us as we introduce utahproductreport.org and why we chose to create it.

Utah Product Report with Becky Higgins

You can’t enterprise your product without enterprising your entire company. It’s a multi-year process where every aspect of your business needs to mature and it typically starts with the product. Josh and I discuss the business functions you will need to upgrade and the impact enterprising has on your product.

Enterprising Your Product

A podcast about product management and UX design hosted by Josh Tolman and Kyle Jacobsen. Find us at weneedanothermeeting.com

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