Learn how AnswerFirst connects live customer inquiries, like calls, messages, and service requests, directly into your existing ServiceNow system. 

The integration instantly creates tasks or incidents within ServiceNow, ensuring that all requests are logged and handled without disrupting your current workflows, leading to faster response times and ultimately, improved customer satisfaction.

Key features discussed include:
- effortless ticket creation
- centralized communication
- prioritization
- 24/7 coverage
- automated notifications

Learn more: https://answerfirst.com/answering-service-servicenow/

AnswerFirst & ServiceNow Integration Deep Dive

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CPRS Answering service

AnswerFirst is an international telephone answering service and customer service solutions provider that supports almost 1600 businesses around the globe by providing answering services, call center solutions, virtual receptionists, scheduling, messaging, reservations, technical support, order entry, inbound email processing and other customer service solutions.