“Calm Voices, Controlled Chaos” takes you inside the radar rooms of air traffic control, where invisible heroes guide millions of passengers to safety every day. In this episode, retired controller Rich Shavensky shares how he stumbled into the job during the 1981 NATCA strike, working under the intense pressure, and how 9/11 reshaped everything. From arguing on the job to raising a glass after the shift, this is a raw look at the people who keep aviation moving—quietly and without recognition.

Calm Voices, Controlled Chaos

Asher Warren

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