Will Guidara made his name in the hospitality industry as the co-owner of Eleven Madison Park, transforming it from a "good" New York restaurant to a 3 Michelin star establishment that was ranked number one on "The World's 50 Best Restaurants" list in 2017.

In his new book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect, Will shares his personal memoir and manifesto, outlining his business management philosophy on the art of service.

Together with Martin Reeves, Chairman of BCG Henderson Institute, Will discusses how to be intentional in the pursuit of relationships with both the people you work with and those you serve, and the impact of digging deeper to explore new creative approaches that turn ordinary transactions into extraordinary experiences.
***
About the BCG Henderson Institute
The BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Unreasonable Hospitality with Will Guidara

Will Guidara—an elite New York restauranteur and author—talks about his storied career as a leader in modern luxury dining, delivering service that transforms a meal into a magical experience.

Will Guidara

Are you where you thought you’d be halfway through 2025? This is your checkpoint—not your report card. Your chance to pause, reflect, and realign for the back half of the year. In Episode 286 of Monday Morning Pep Talk, I walk you through a mid-year Q3 Audit rooted in the Take Flight philosophy. This isn’t about motivation—it’s about recalibration. I am not here to tell you what to do. I’m here to challenge you through questions designed to provoke clarity, sharpen your self-awareness, and reignite your vision. If you’ve been reactive, coasting, or feeling off-course, this is the moment to reset.

💡 What You Will Learn in This Episode • How to evaluate your mindset, energy, and daily boundaries • Why Q3 is the most important quarter to recalibrate momentum • What to track, clean up, and eliminate to finish strong in 2025 • The 7-part audit system top producers use to stay aligned • Why you do not need a complete overhaul—just the clarity to act
Think of it like cleaning out your closet. Dump everything on the bed. Put back only what serves you. That is how high performers course-correct without burning out.

🧠 Prompt of the Week
Block 90 minutes this week. Print the 7 sections from this episode. Sit down, journal your answers, and plan from clarity—not chaos.

"If I could only fix one thing in my business this quarter, what would it be—and what would that unlock?"
Use this audit to eliminate the noise and re-establish momentum with purpose.

📆 Mid-Year isn’t the time to coast. It’s the time to gain altitude.
High performers don’t drift for long. They check in, adjust, and keep moving toward the version of themselves they committed to becoming.

🔔 SUBSCRIBE FOR WEEKLY COACHING CONTENT
New episodes every week with real estate strategies, systems, and insights to help you grow, lead, and Take Flight.
• Weekly Coaching Email → https://askjimmiller.com/contact/

📲 CONNECT WITH ME
Instagram → https://www.instagram.com/askjimmiller
LinkedIn → https://www.linkedin.com/in/jimmillerchicago
YouTube → https://www.youtube.com/@AskJimMiller

📚 RESOURCES
• My 2024 Reading List → https://askjimmiller.com/my-reading-list-2024/
• Business Planning Docs + About Me → https://askjimmiller.com/take-flight-2/

📍 Halfway Home: Your Mid-Year Check-In | Monday Morning Pep Talk 286

Monday Morning Pep Talk - First Impressions

Why do we procrastinate?  Find out why in this PODCAST.   I discuss how procrastination is really an argument has with itself.

Monday Morning Pep Talk, JUST DO IT!

In this PODCAST, I cover the 7 characteristics of a True Champion and how that relates to business.

Monday Morning Pep Talk- The Mind of a True Champion

In this podcast, I discuss the one of the most important questions you are going to ask yourself as you drive towards your goals.  Are you Committed or Are You Interested?

Monday Morning Pep Talk - Are You Committed or Are You Interested?

So to correlate that to self development, meeting our goals or higher levels of success is our “computing issue”.  So today,  I have 5 simple, easy to execute, low cost and high impact SUCCESS HACKS that you can implement this week.

Monday Morning Pep Talk - 5 Success Hacks

Jim Miller is a success mentor and life coach who guides top real estate brokers from around the country while managing 2.3B+ in sales production as Designated Managing Broker with Jameson Sotheby’s International Realty in Chicago, Illinois.  He is also recognized as a top real estate coach to top Sotheby's International Realty brokers in 35 luxury markets.

📍 Halfway Home: Your Mid-Year Check-In | Monday Morning Pep Talk 286

Ask Jim Miller

Related tracks