In How to Work with (Almost) Anyone, Michael Bungay Stanier outlines how to set up working relationships for the best chance of success—by following a process of thorough preparation, a keystone conversation, and regular maintenance.

Bungay Stanier, founder of coaching firm Box of Crayons, is a world-renowned thought leader on coaching and author of the best-selling coaching book, The Coaching Habit. In his most recent book, he focuses on relationship-building, providing readers with processes and principles, as well as exercises and ample practical advice to sharpen their skills.

Together with Martin Reeves, Chairman of the BCG Henderson Institute, Bungay Stanier discusses how to build the “best possible relationship” and how to maintain and repair it over time. Moreover, they assess how to create a corporate culture conducive to these relationships, and how to make these relationships work in a hybrid or remote setting.

Key topics discussed:

[01:22] How to make difficult relationships more workable
[03:39] Definition of a “best possible relationship” and how to build it
[05:54] How to have a keystone conversation
[12:26] The impact of corporate culture and different personality types
[15:44] How to maintain and repair relationships
[20:42] The implications of hybrid and remote work
[22:31] How leaders can apply these lessons in their organizations

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About the BCG Henderson Institute

The BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

How to Work with (Almost) Anyone with Michael Bungay Stanier

In Anointed: The Extraordinary Effects of Social Status in A Winner-Take-Most World, Toby Stuart dives deeply into the power that social status holds over us.

Stuart is the Leo Helzel Chair in Entrepreneurship and Innovation at UC Berkeley’s Haas School of Business. In his new book, he explores how social status shapes everything—from who we trust and what we value, to which ideas and innovations change the world and who gets credit for their success.

In his conversation with Adam Job, Senior Director at the BCG Henderson Institute, he discusses the cumulative effects of social status, whereby small initial differences can snowball into outsize effects. He also outlines why the social status system persists despite a prevailing distrust in elites—and how AI may yet be poised to change the system.

Key topics discussed: 

[01:44] The importance of social status
[05:15] The role of anointment in modern times
[13:23] The cumulative effects of social status
[19:18] Why the social status system persists
[21:23] How AI may change the role of social status
[24:45] The downsides of high social status, and how to deal with them

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About the BCG Henderson Institute

The BCG Henderson Institute is the Boston Consulting Group’s think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Anointed with Toby Stuart

Inspiring and thought-provoking conversations with leading thinkers about influential ideas on business, technology, economics, and science. Hosted by Martin Reeves, Chairman of the BCG Henderson Institute, and Philipp Carlsson-Szlezak, Global Chief Economist of BCG.

For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.

Anointed with Toby Stuart

Thinkers & Ideas / BCG Henderson Institute

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