Name: Customer Service by Bikash Saha
Duration: 17 min 7 s
Description: This Podcast is on Customer Service. I learned about Customer Service working in a Call Center, then working as a Virtual Assistant. I understand Customer Service as when you are able to leave your customer with a smile on his or her face. It is not hard, all you have to do is take that extra steps you are able to, make your customer happy.

This is the first podcast of All About Work, from A Virtual Assistant Website. This podcast discusses about the importance of Work, Life, Balance.

The Balance Of Work And Life

This is a second podcast of All About Work. This podcast is on communication. A way of communication that I have learned working as a Virtual Assistant, and I believe it to be a good way of communication.

Communication

This is a podcast on Delegation. Why delegation is important at work and for work, at work, means work related to office or the work we do to earn money, and for work, I mean for general, work that includes of our life as well, like doing daily chores, such as house cleaning, cloth cleaning, cooking, utensils cleaning, etc. Why delegation is important to progress at work and for life as well.

Delegation

This podcast is on Strategy. If you are a person who need to create strategy and you do not have any experience in creating strategy, then you may skip, not creating strategy, for the purpose you need strategy, but that's not good because you thought of creating strategy, be it for any purpose, marketing, new business or to implement anything in any department or in your business, and if you do not create, because you do not know how to create a strategy, then you did not progress. I was the same person, I needed to create strategy for clients and also for my business' marketing or anything new implementation purpose, I use to do research in the internet to find out how to create a strategy, but that would be of no help, then one day for one client's task, I am a Virtual Assistant, I help people with their tasks, business and personal, I needed to create a strategy and internet was no help, then I created a very simple strategy by myself which client approved and asked me to work on that 😀. In this podcast, I shared, how I created a strategy myself.

Strategy

This podcast is on Professionalism. Professionalism is needed in every business to excel, but not most businesses maintains professionalism because the business can run without being professional, but a business is incomplete without professionalism.

Professionalism

This Podcast is on Customer Service. I learned about Customer Service working in a Call Center, then working as a Virtual Assistant. I understand Customer Service as when you are able to leave your customer with a smile on his or her face. It is not hard, all you have to do is take that extra steps you are able to, make your customer happy.

Customer Service

This podcast is on Content Marketing that we should do less content when it comes to Content Marketing. We should not publish content in the internet to meet the numbers in the strategy, but when I want to share something with the world, when I feel like writing something about something, then I will make the post or content, so this podcast discusses on this.

Content Marketing

This Podcast is on To-Do List. Most of us who are into work, business, or is a professional maintains To-Do List. To-Do List helps us in achieving Productivity, Get Done Tasks, and also Peace of Mind, this is what I have talked about in this Podcast.

To-Do List

This Podcast is on Outsourcing, How I got into the Outsourcing industry, Why Outsourcing has challenges, and Why Outsourcing industry is important.

Customer Service

Bikash Saha

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