This episode of DEEP DIVES from DENYSE advocates for a shift in AI consumer service from AI competing with AI to AI collaborating with AI to create more authentic interactions. 

It proposes ten strategies to achieve this, integrating human empathy and personalisation with AI's efficiency. 

These strategies include incorporating emotional intelligence, utilising human-AI hybrid teams, and enabling contextual conversations and multi-modal interactions. 

The ultimate goal is to enhance consumer experience by creating more efficient, personalised, and empathetic interactions while maintaining ethical AI practices. 

The discussion emphasises the importance of human oversight and continuous improvement through feedback loops.

AI + AI  Authentic Consumer Interactions

MARKETING DEEP DIVES by DENYSE is a Podcast for CPG Executives wanting to attract, delight and retain more consumers.
In each episode Denyse shares her tips, tools and ideas gathered from her more than 30 years experience working in over 125 countries around the globe.
Denyse is: 📈 Advisor to Fortune 100-Inc 5000 | 🚀 Strategist for mid-sized CPGs | 👨‍💼👩‍💼Leadership Coach | 🎤 Keynote Speaker | 📚 #1 Best-Selling Author | 🌍 Former Global Head of Consumer Excellence at Nestlé

AI + AI Authentic Consumer Interactions

Marketing Deep Dives by Denyse