This episode outlines fifteen strategies for improving customer retention, emphasising the importance of excellent customer service, strong relationships, and consistent communication. 

The discussion highlights the positive impact of high-quality products, loyalty programs, and personalised experiences. It also advocates seeking and acting on customer feedback, 
creating a seamless customer journey and staying competitive. 

In conclusion,Denyse underscores the benefits of surprising and delighting customers, building a brand community, offering flexible return policies, and proactively solving problems.

Customer Retention Strategies For Exponential Growth

MARKETING DEEP DIVES by DENYSE is a Podcast for CPG Executives wanting to attract, delight and retain more consumers.
In each episode Denyse shares her tips, tools and ideas gathered from her more than 30 years experience working in over 125 countries around the globe.
Denyse is: 📈 Advisor to Fortune 100-Inc 5000 | 🚀 Strategist for mid-sized CPGs | 👨‍💼👩‍💼Leadership Coach | 🎤 Keynote Speaker | 📚 #1 Best-Selling Author | 🌍 Former Global Head of Consumer Excellence at Nestlé

Customer Retention Strategies For Exponential Growth

Marketing Deep Dives by Denyse