The article on which this podcast episode is based, provides an executive overview and seven actionable strategies for businesses to increase repeat purchases by improving the crucial first-use experience of a product. A central argument discussed is that brands frequently leak value in the first week after launch due to consumer confusion over things like product dosing, packaging closure, and safety information, which leads to a drop in confidence. The recommended solutions focus on precise first-use redesign, suggesting practical fixes such as ensuring dose clarity with non-adjective anchors, treating reliable reseal mechanisms as a loyalty feature, and using plain language for safety cues. Furthermore, the post emphasizes leveraging consumer reviews as instructional content to teach correct usage and highlights regulatory and economic tailwinds, such as the move toward standardized food date labels, that support efforts to increase clarity and reduce waste.



Seven_First-Use_Fixes

MARKETING DEEP DIVES by DENYSE is a Podcast for CPG Executives wanting to attract, delight and retain more consumers.
In each episode Denyse shares her tips, tools and ideas gathered from her more than 30 years experience working in over 125 countries around the globe.
Denyse is: 📈 Advisor to Fortune 100-Inc 5000 | 🚀 Strategist for mid-sized CPGs | 👨‍💼👩‍💼Leadership Coach | 🎤 Keynote Speaker | 📚 #1 Best-Selling Author | 🌍 Former Global Head of Consumer Excellence at Nestlé

Seven_First-Use_Fixes

Marketing Deep Dives by Denyse