As the global pandemic continues to force institutional traders to work remotely, firms need to ensure they have the proper solutions in place to effectively capture, store and use voice metadata – regardless of their location. In the sixth episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9’s Product Manager Alex Francisci, and Intelligent Voice’s Chief Technology Officer Nigel Cannings, examine why institutional traders need to be able to leverage voice metadata to make more informed decisions, especially when it comes to their overall strategy and pertaining to the regulatory compliance process in the new working environment.

Leveraging voice metadata effectively to streamline trader efficiency & compliance

As the vast selection of collaboration tools available to institutional traders continues to grow, coupled with the accelerated adoption of emerging technologies, many firms are struggling to address the knock-on effect this is having on trader workflows. In the seventh episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9’s  Chief Operating Officer Jim Miller and Symphony’s Chief Product Officer Michael Lynch examine how fragmented workflows can be solved by consolidating trading tools with voice capabilities and how Symphony’s recent acquisition of Cloud9 is playing a key part in alleviating challenges.

Establishing the New Standard in Institutional Trading Communication

Cloud9 is leading the way in providing integrated cloud-based communication solutions to users on and off the trading floor. In the new digital interconnected world of financial services, Cloud9 delivers a fast-growing community and array of services that address the needs of the ‘voice client’ and move far beyond the legacy voice trading turret.

Leveraging voice metadata effectively to streamline trader efficiency & compliance

The C9

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