How do you staff appropriately when your consults are steadily growing? And how do you scale your business model to continue to reach the right patients? 

In this episode, we speak with Teresa Harvey of Transitions Lifecare in Raleigh, NC, whose program jumped from 300 to 800 consults. Teresa discusses her bundled payment model, how she finds and trains the "right" staff, and her desire to expand her program's reach in the community setting.

Navigating Success and Managing Growing Pains

GetPalliativeCare.org's podcast, A Quality Life, tells the real-life stories of people living with a serious illness, and their families. Each episode explores how palliative care specialists have helped to manage the symptoms and stress of their serious illness, and improve quality of life

CAPC’s podcast, Program Spotlight, highlights successes and challenges faced by palliative care programs — across organizations of all sizes and settings. Each episode features an in-depth interview with a palliative care program leader or specialist covering common themes such as managing growth, improving the referral process, team wellness, organizational buy-in, relationship building, and much more.

This podcast is available to listen on SoundCloud, Apple Podcasts, Spotify, GooglePlay, iHeartRadio, and Stitcher.