This February, CIONET hosted CIONEXT | Mastering Complexity, powered by Hitachi Vantara. We're excited to share with you a new episode of our #LeadershipDeepDive series, featuring Isabelle Droll, CIO for Airline, Corporate, Hotels & Resorts, and Sustainability at TUI. Isabelle collaborated with us on this program together with André Exner.

In this insightful interview, Isabelle delves into TUI’s digital transformation journey within the highly complex travel and tourism industry. She explains how TUI is working to unify fragmented systems across markets into a single, global platform designed to deliver seamless and personalized customer experiences.

Together with Hendrik Deckers, Isabelle explores the strategic role of data integration, cloud migration, and AI-driven personalization in navigating complexity and boosting operational efficiency. From predictive maintenance and route optimization to dynamic packaging, TUI’s key initiatives are deeply rooted in strong collaboration between IT and the business.

Isabelle also emphasizes the evolving role of IT—from cost control to value creation—highlighting the importance of trusted supplier partnerships, nearshore development hubs, and internal AI upskilling programs.

Curious to learn more? Watch the full interview now!

Isabelle Droll - CIO at TUI - Data, Diversity, and Destinations

Watch the full #LeadershipDeepDive interview with John Walsh - VP & CTO at Fujitsu - who will be our panellist at CIONEXT | The End of IT Leadership on the 3rd of April! It’s high time to register 👉 www.cionext.com/21 and join us for the discussion on three key shifts that are driving the transformation of IT and CIO’s roles in an organisation:
1️⃣ Democratisation
2️⃣ IT as strategic partner 
3️⃣ Human-centricity 

In this episode, Hendrik Deckers discusses with John Walsh why the CIO role is more critical than ever, how AI is evolving at lightning speed, and why shorter, results-driven IT projects are replacing long-term contracts. John shared insights on Fujitsu’s groundbreaking work in Quantum Computing and Social Digital Twins - a technology that could revolutionize smart cities and transport systems!

Is it possible to  stay ahead of rapid AI innovations? How is technology shaping the future of IT leadership? Watch the full interview to find out!

John Walsh - VP & CTO at Fujitsu - CIO Evolution: From IT Leader to Business Strategist

Are you ready for CIONEXT | The End of IT Leadership? Watch the full #LeadershipDeepDive interview with Aaron Stafford - Group Senior Director of Global Security, Cloud Infrastructure & ERP Operations at ASICS Technology - who will be our panellist on April 3rd at 15:00 CET. Don’t forget to register 👉 www.cionext.com/21! 

In this episode, Hendrik Deckers discusses with Aaron how ASICS is much more than a sportswear brand - it’s a fully digital company at the forefront of innovation.

Aaron emphasizes that digital leadership has fundamentally evolved from being a back-office function to a strategic business driver. He argues that IT is no longer just a support function but an integral part of the core business strategy, especially in a company like ASICS, where technology enables everything from product design and manufacturing to sales and customer engagement. That’s why Digital Leaders must think like CEOs more than ever - understanding business strategy, customer needs, and industry dynamics.

How can IT empower the business by providing safe, flexible environments where teams can experiment, innovate, and iterate? Is it possible to democratize access to data while maintaining strict security standards? Watch the full interview to find out!

Aaron Stafford - Group Senior Director at ASICS Technology - Why IT Leaders Must Think Like CEOs

CIONEXT is just around the corner! Don’t miss this exclusive opportunity to get to know one of our panellists – Tom Tanghe, General Manager ITC EMEA at Daikin Europe – and watch his full #LeadershipDeepDive interview. Have you already registered to join us on April 3rd at 15:00 CET? Now’s the time 👉 www.cionext.com/21!

In this episode, Hendrik Deckers discusses with Tom how IT is becoming a core business enabler rather than just a support function, and shares his practical and business-focused vision: creating value, staying close to the field, and avoiding rigid long-term plans.

Tom stresses the need for IT leaders to understand the business deeply, and for business leaders to become more tech-literate. Looking ahead, he sees CIOs needing to balance long-term strategic roadmaps with agile responsiveness to user feedback and shifting priorities - what he calls operating at "two speeds." The CIO role, in his view, is increasingly about orchestrating this collaboration, enabling innovation, and ensuring that technology serves both operational excellence and business transformation.

Curious about the tech aspects? Watch the full interview to find out about predictive sales tools and the 23 initiatives that harness the power of AI, the status of cloud adoption, and why low-code/no-code is addressed with a healthy dose of skepticism at Daikin!

Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

Watch the full #LeadershipDeepDive interview with José Antonio López - Group CIO at TOUS - who will be our panellist at CIONEXT | The End of IT Leadership on the 3rd of April! 

It’s high time to register 👉 www.cionext.com/21 and join us for the discussion on three key shifts that are driving the transformation of IT and CIO’s roles in an organisation:
1️⃣ Democratisation
2️⃣ IT as strategic partner 
3️⃣ Human-centricity 

In this episode, Hendrik Deckers discusses with José Antonio López, Group CIO of TOUS, how the role of IT leadership is evolving in a fast-paced, digital-first world. They explore the CIO’s shift from operational control to strategic business enablement, the company’s digital transformation journey, and how technologies like AI, cloud, and data are driving innovation at TOUS. José also shares his personal leadership style, lessons learned, and advice for aspiring tech leaders.

José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

#CIONEXT | The End of IT Leadership? is around the corner! Watch the full #LeadershipDeepDive interview with Sharon Prior who will be our panellist on April 3rd at 15:00 CET. Don’t forget to register 👉 www.cionext.com/21! 

In this episode, Hendrik Deckers discusses with Sharon how today’s CIOs must act as strategic business enablers rather than just technical experts. The traditional IT silo has given way to "fusion teams" — cross-functional groups where IT and business co-create solutions. Sharon highlights that the modern CIO must prioritize business outcomes, such as revenue growth and customer experience, over technology itself.

She advocates for enterprise architecture and long-term roadmapping as essential foundations for agile and continuous delivery. A strong proponent of data governance, Sharon warns against fragmented data ownership and insists that business functions—not IT—must be accountable for the quality and clarity of their own data. Sharon also underscores the importance of education and governance in the AI era. She encourages building AI governance boards and setting clear guardrails to empower business users while maintaining control. 

What skills are essential for modern IT leaders? How can IT leaders balance long-term strategy with agile delivery in a fast-paced tech landscape? Watch the full interview to find out!

Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

This February, CIONET hosted CIONEXT | Mastering Complexity, powered by Hitachi Vantara. We’re thrilled to present a new episode of our #LeadershipDeepDive series, featuring Kalman Tiboldi, CTO and Founder at GemOne–TVH.

In this insightful conversation, Hendrik Deckers explores why mastering technological complexity is essential to future-proofing businesses. Kalman shares how TVH is transitioning away from legacy systems toward a capability-based architecture, built on a composite model that focuses internal development on core differentiating systems.

He emphasizes the importance of simplification—untangling legacy “spaghetti” architectures and removing unnecessary layers. Data, he says, must be treated as a strategic asset: governed centrally and managed via data fabric and virtualization to ensure AI readiness without duplicating datasets.

On the infrastructure side, TVH is executing a cloud-first strategy, gradually moving toward full cloud adoption while currently operating in a hybrid environment.

For Kalman, AI is not the destination, but a tool—used to improve decision-making, boost productivity, and turn static manuals into intelligent knowledge sources. Looking ahead, he envisions AI agents automating business logic and enabling autonomous enterprises, while preserving the unique role of human intuition.

Curious to learn more? Watch the full interview now!

Kalman Tiboldi - Founder at GemOne-TVH - Why Complexity Is the Real IT Challenge

In this episode of the CIONET Podcast, Hendrik Deckers interviews Radosław Maćkiewicz, CEO of COI – Polish Centre for Information Technology, who is a nominee for the CIONET Awards 2026 (Applications & Architecture). Register here to find out who wins this prestigious title: https://www.cionet.com/events/cionet-awards-2026-part-1!  

Radosław unpacks Poland’s public-sector digital transformation—most visibly mObywatel (mCitizen), the national digital wallet and reflects on how COI:
- Reorganized ~700 engineers into 46 cross-functional product teams
- Shifted decisively to Agile with clear KPIs and product ownership
- Elevated delivery quality using DORA metrics (and dramatically improved time to restore)
- Boosted NPS from ~20 to 47 and raised app store ratings via continuous citizen feedback 
- Built API-first platforms and a reusable design system aligned with eIDAS 2.0
- Drove adoption to ~11M mObywatel users with an ambition of 20M by 2035

Beyond tech, Radosław highlights the human side: emotional engagement, trust, and empowerment as the foundation for change—plus the importance of investing in the Product Owner role to keep ministries, market feedback, roadmaps, and support aligned.

Don’t miss the panel where Radosław will share his accomplishments: https://www.cionet.com/events/cionet-awards-2026-part-1!  

#CIONET #CIONETAwards #CIONETAwards2026 #DigitalLeadership #CIO #CDO #CTO #CXO #Data #AI #Applications #Architecture #CIOCommunity

Radosław Maćkiewicz - CEO at COI - Empowering Citizens Through Digital Innovation

In this episode of the CIONET Podcast, Hendrik Deckers interviews Jesús Oliva, Head of Data & AI at Moeve, who is a nominee for the CIONET Awards 2026 in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!

Jesús shares the story of how he took Moeve from foundational data challenges to leading the way in industrial AI implementation, delivering tens of millions in value. He emphasizes the importance of value over volume in AI projects and shares how his team proved that AI could drive tangible business results, including a 300% ROI from their first pilot.

Throughout the conversation, Jesús reveals how Moeve prioritized data democratization and AI accessibility to create a data-driven culture across the organization. He discusses the three pillars that guided the transformation: building robust data foundations, democratizing data access, and demonstrating tangible business value through AI.

Jesús also dives into the modular approach that underpins Moeve’s AI strategy, stressing how modularity in AI development ensures scalability and sustainability across projects. He further explains how Moeve’s responsible AI practices, coupled with their AI governance framework, have ensured the company’s AI initiatives are ethical and effective at scale.

Don’t miss the panel where Jesús will share more about his AI journey, powered by our trusted partner, Splunk 👉  https://www.cionet.com/events/cionet-awards-2026-part-1!

Jesús Oliva, Head of Data & AI at Moeve - From Data Challenges to AI Leadership

In this episode of the CIONET Podcast, Hendrik Deckers interviews Giuseppe Ficara, Senior Director and Global Head of Data and AI at Amplifon in Milano, Italy, the nominee in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!

Giuseppe is leading a transformative data and AI initiative at Amplifon, a global leader in hearing care with over 20,000 employees. Giuseppe shares the story of how Amplifon moved past foundational data challenges following a complex cloud migration to spearhead a critical AI-driven phase of data governance. The company faced a deficit in internal knowledge after integrating 16 different data platforms over four years. He explains that the transformation was essential to transition Amplifon from a reactive to a proactive data governance model.

Giuseppe emphasises the dramatic results of their AI-first approach, including a 90% reduction in the effort and cost of the data governance program by leveraging AI for the 'back office' definition work and asking human stakeholders only to review the output. Their efforts also led to a 15% reduction in cloud spending for the data ecosystem by optimizing data pipelines. Throughout the conversation,

Giuseppe reveals how Amplifon prioritised the engagement of the final stakeholder to successfully build the new capability. He discusses the three core objectives: reducing technical debt, internalising knowledge, and changing the data governance approach. He further explains how setting up the AI ​​platform and architecture has created a long-term capability for scaling AI responsibly in compliance with regulations like the AI ​​Act. 

Don’t miss the panel where Giuseppe will share more about his AI journey, powered by our trusted partner, Splunk 👉  https://www.cionet.com/events/cionet-awards-2026-part-1!

Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation.

CIONET is the leading community of senior digital and IT executives around the world. With a membership of CIOs, CDOs, CTOs and IT leaders from the world’s leading companies, CIONET has the expertise and pioneering vision to solve or address any digital or IT management challenge. CIONET develops, manages and moderates a global community and next-generation platform with an integrated array of both offline and online tools and services designed to provide real-time support for digital and IT executives.