In this month’s CIPD in Ireland podcast, we spotlight artificial intelligence (AI) – a key theme at our upcoming Annual Conference on 15 May at the RDS. We revisit a standout moment from our Employment Law Conference with Ruth Kennedy, one of Ireland’s Revenue Commissioners, who shares a compelling case study on how AI is already delivering value in the public sector. Ruth explores the practical application of AI within Revenue – from driving efficiencies to enhancing the quality of service delivered to the public. She challenges listeners to rethink their approach to transformation, leaving us with a powerful takeaway: transformation isn’t about doing things faster, it’s about doing them better. So, how would you design what you do now if AI was there to support you?

Explore this year's CIPD Annual conference in Ireland 2025 programme and secure your place: 
https://www.eventbrite.ie/e/cipd-annual-conference-in-ireland-2025-tickets-1095257818619

CIPD Ireland Podcast - AI in Action: A Case Study from the Revenue Commissioners

The CIPD Podcast and episodes of the HR People Pod are now hosted on Acast.

Be sure to subscribe to The CIPD Podcast on your preferred platform so you never miss an episode. Alternatively, you can listen via the CIPD website: https://www.cipd.org/en/knowledge/podcasts/

---

We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of more than 150,000 members committed to championing better work and working lives.