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Using metrics

We caught up with Daniel H. Pink, author and speaker on workplace, business and management, before his closing keynote speech at the CIPD’s Annual Conference. Daniel was speaking at the November conference on ‘Leadership and the New Principles of Influence’, and in this short interview with podcast presenter Philippa Lamb, he discusses an example of a truly impressive leader, and how he thinks companies can encourage good leadership to flourish. 

Dan has written five bestselling books, his latest of which, To Sell is Human, looks at the skills of persuasion, influence and moving others. The CIPD is currently offering a Drive workshop which is based on Dan’s research, and which focuses on intrinsic motivation, and enhancing workplace performance and engagement.

CIPD Podcast - Dan Pink on leadership

This podcast, the first in a series of four, includes exclusive interviews with some of the top speakers at the CIPD’s Annual Conference and Exhibition in Harrogate (October 2006).

Podcast 1: Annual Conference 2006

This podcast, the second in an initial trial series of four, focuses on the subject of leadership.

Podcast 2: Leadership

Experts and practitioners talk about their experience of change management in this CIPD podcast, the third in a series of four.

Podcast 3: Managing Change

Philippa Lamb finds out about organisational development, the concept and how it can be put in place in different ways at different organisations. Her guests are:

Linda Holbeche, Director of Research and Policy at CIPD.

Christine Lloyd, Executive Director, People and Organisation Development, for Cancer Research UK.

James Anderson-Dixon, who works in the Business Services Department of Nationwide, a building society.

Martina Platts, who has worked on human capital with many companies including PricewaterhouseCoopers and IBM Global Business Services.

Podcast 28: Organisational development

This podcast presents interviews with some speakers from CIPD’s recent HRD conference: Victoria Woodison, Robert Galavan, Edward Lawler, Nicola Riley, Chris Worley, Linda Holbeche, Mandy Coalter and Valerie Raven-Hill.

Podcast 31:  Making change  work (Part 1)

This podcast takes a more in-depth look at how CIPD case study organisations implemented a change process and the measures they took to achieve change. Victoria Woodison, Mandy Coalter, Valerie Raven-Hill and Louise Fisher describe their experiences of making change happen and Vanessa Robinson talks about whether the HR profession has taken on board the message about change as a continuum. 

Podcast 31:  Making change work (Part 2)

In this podcast Ed Griffin, Development Partner in the Breathe Partnership,  Lee Sears, Director of OD consultancy, Bridge, Sati Khakh, Head of Organisation Development at the Civil Aviation Authority and Richard Atienza-Hawkes, Head of Organisational Development for Stoke-on-Trent City Council  discuss how organisational development and HR fit together and what sort of skill sets and behaviours lead to really outstanding OD practice.

Podcast 44: HR and organisation development: separate past, joint future?

In this podcast  Max Blumberg, Research Fellow at Goldsmiths, University of London, Alison Hilton, Director of HR Service Delivery at Openreach BT, My-Linh Ngo, Associate Director, SRI Research at Henderson Global Investors and Angela Baron, CIPD Adviser OD and Engagement discuss how metrics can be used to drive the value organisations generate from their people.

Podcast 51:  Using metrics to drive value through people

In this podcast Martin Clarkson, Co-founder and Chairman, The Storytellers, Vilma Nikolaidou, Head of OD, Tate Galleries and Wilson Wong, Senior Researcher, OD Insight and Practice, discuss organisation development from the perspective of involving stakeholders in the design and development process, and examine the best ways to communicate OD throughout the organisation.

Podcast 84: OD: taking the business with you?

Most people have a story of a poor or badly-organised introduction to a workplace. As the beginning of an employee’s relationship with their new employer, however, getting the induction process right is really important, and an unmissable opportunity to explain what the company’s all about. 

On a mission to find out how to do induction differently, we spoke to three companies from a range of sectors who have all recently revolutionised their induction processes. Coffee company UCC send a ‘culture pack’ to new hires, and establish a strong connection with employees before they even begin. BBC Worldwide have worked with communication company One Fish Two Fish  to develop a truly multimedia approach to induction that introduces employees to their content and brand. Meanwhile, global HR consultancy Mercer have worked with Big Picture Learning  to create a visual representation of their company and strategy, which helps new starters to see where their roles fit in the context of the organisation. 

All of these companies have moved away from a traditional ‘broadcast’ approach, which sees lots of information transmitted to bewildered new starters, to a process that is far more two-way, and that involves interaction, discovery, and conversation. Author and academic Paul Turner discusses the importance of this, and of aligning the induction with the brand and values of the company. He also describes how companies can measure the success of a new approach.  

Share your induction experiences, or let us know what you thought of this episode, using the hashtag #CIPDpodcasts 

Paul Turner, author and academic 
Naomi Godwin, HR Advisor, UCC 
Anna Charleston, Head of HR Operations, BBC Worldwide 
Nicole Black, UK Market Manager, Mercer

Podcast 89: Rethinking staff inductions

In this podcast we explore the work of Professor Eugene Sadler-Smith, who researches and writes on insight, intuition and creativity.

Podcast 90: What neuroscience tells us about insight, intuition and creativity

As the nature of organisations changes to become less insular and more networked, strategic business partnerships are on the rise and HR’s role in these partnerships is critical This podcast looks at HR’s role in business partnerships and the key considerations that should be made when approaching business partnerships. We speak to to Paul Sparrow, Director of the Centre for Performance-led HR and Professor of International Human Resource Management at Lancaster University Management School about why business partnerships are on the rise, the concept of mutual benefits and the three overaching themes that his research has identified as affecting the outcome of partnering arrangements; risk and capability, governance and sharing knowledge and learning beyond your own organisation.

This podcast will be followed up by the February episode where we speak to Shell and Rolls Royce to learn about their experience of HR’s role in the success of their business partnerships.



Podcast 96: HR's role in business partnerships - part 1

Recent research shows that just 7% of L&D professionals evaluate the impact of learning initiatives on the wider business but in these uncertain and evolving times it’s essential that L&D becomes all about alignment; with both business aims and with evolving ways of learning.

But what does alignment actually look like? In this podcast we speak to three experts to gain their insight. Laura Overton, founder of Towards Maturity, discusses what is holding alignment up and what L&D should really be measuring to assess value, while Julian Stodd, Founder and Captain at SeaSalt Learning describes the new world of learning, of social and community, and why L&D need to act as agile facilitators not controllers of learning. Andrew Jacobs, Talent Management and Organisational Development Manager at London Borough of Lewisham, agrees with the importance of embracing new ways of learning but stresses the need to challenge the use of certain methods and technology to ensure it’s what is needed for the business. Andrew also discusses his experience of stripping back his L&D offering to truly align with what people want and what they’re already using.

Do you feel that more needs to be done to align L&D with business objectives in your organisation? How are you embracing evolving learning methods? Join in the discussion on Twitter @CIPD using the hashtag #cipdpodcasts. 


Podcast 103: Aligning L&D With Business Objectives and emerging practices

As the world of work changes at an ever increasing pace this podcast explores the role HR professionals should play in planning and landing change programmes in their organisation.

Podcast 107: Landing transformational change

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