CIPD

Knowledge management

Effective performance management

Performance management

This is a brief introduction to knowledge management, to accompany the slides in projeqt.com

Knowledge management - an introduction

We caught up with Daniel H. Pink, author and speaker on workplace, business and management, before his closing keynote speech at the CIPD’s Annual Conference. Daniel was speaking at the November conference on ‘Leadership and the New Principles of Influence’, and in this short interview with podcast presenter Philippa Lamb, he discusses an example of a truly impressive leader, and how he thinks companies can encourage good leadership to flourish. 

Dan has written five bestselling books, his latest of which, To Sell is Human, looks at the skills of persuasion, influence and moving others. The CIPD is currently offering a Drive workshop which is based on Dan’s research, and which focuses on intrinsic motivation, and enhancing workplace performance and engagement.

CIPD Podcast - Dan Pink on leadership

This podcast, the first in a series of four, includes exclusive interviews with some of the top speakers at the CIPD’s Annual Conference and Exhibition in Harrogate (October 2006).

Podcast 1: Annual Conference 2006

This podcast, the second in an initial trial series of four, focuses on the subject of leadership.

Podcast 2: Leadership

Experts and practitioners talk about their experience of change management in this CIPD podcast, the third in a series of four.

Podcast 3: Managing Change

Experts and practitioners talk about their experience of talent management in this CIPD podcast, the last in a series of four.

Podcast 4: Talent management

In this episode we follow up on a CIPD research report which focuses on the way HR departments set about delivering  organisational objectives and the changes they introduced to make this possible.

Podcast 14: The changing face of the HR function

Philippa Lamb discusses performance management with Stephen Moir from Cambridgeshire County Council, Stephen Sidebottom from banking giant, Nomura and Michael Spiers from Sainsburys.  The CIPD's, Adviser for Organisation and Resourcing, Angela Baron also provides useful guidance.

Podcast 25: Performance Management

Philippa Lamb finds out about organisational development, the concept and how it can be put in place in different ways at different organisations. Her guests are:

Linda Holbeche, Director of Research and Policy at CIPD.

Christine Lloyd, Executive Director, People and Organisation Development, for Cancer Research UK.

James Anderson-Dixon, who works in the Business Services Department of Nationwide, a building society.

Martina Platts, who has worked on human capital with many companies including PricewaterhouseCoopers and IBM Global Business Services.

Podcast 28: Organisational development

Lou Burrows explains how appreciation is shown to colleagues at ?What If!.

Podcast 30:  Building sustainable high performance

This podcast presents interviews with some speakers from CIPD’s recent HRD conference: Victoria Woodison, Robert Galavan, Edward Lawler, Nicola Riley, Chris Worley, Linda Holbeche, Mandy Coalter and Valerie Raven-Hill.

Podcast 31:  Making change  work (Part 1)

This podcast takes a more in-depth look at how CIPD case study organisations implemented a change process and the measures they took to achieve change. Victoria Woodison, Mandy Coalter, Valerie Raven-Hill and Louise Fisher describe their experiences of making change happen and Vanessa Robinson talks about whether the HR profession has taken on board the message about change as a continuum. 

Podcast 31:  Making change work (Part 2)

In this podcast Ed Griffin, Development Partner in the Breathe Partnership,  Lee Sears, Director of OD consultancy, Bridge, Sati Khakh, Head of Organisation Development at the Civil Aviation Authority and Richard Atienza-Hawkes, Head of Organisational Development for Stoke-on-Trent City Council  discuss how organisational development and HR fit together and what sort of skill sets and behaviours lead to really outstanding OD practice.

Podcast 44: HR and organisation development: separate past, joint future?

In this podcast Angela Baron, lecturer in HRM at Croydon College, Kate Holt, KPMG, Lesley Ballantyne, Head of Performance Management, John Lewis Partnership, Anna Vasconcelos, Nomura and Simon Nas, Human Resources Director of Carey Olsen, look at the development and characteristics of good performance management and, through case studies, what it looks like in today's workplace.

Podcast 72: Implementing effective performance management

In this podcast Martin Clarkson, Co-founder and Chairman, The Storytellers, Vilma Nikolaidou, Head of OD, Tate Galleries and Wilson Wong, Senior Researcher, OD Insight and Practice, discuss organisation development from the perspective of involving stakeholders in the design and development process, and examine the best ways to communicate OD throughout the organisation.

Podcast 84: OD: taking the business with you?

Most people have a story of a poor or badly-organised introduction to a workplace. As the beginning of an employee’s relationship with their new employer, however, getting the induction process right is really important, and an unmissable opportunity to explain what the company’s all about. 

On a mission to find out how to do induction differently, we spoke to three companies from a range of sectors who have all recently revolutionised their induction processes. Coffee company UCC send a ‘culture pack’ to new hires, and establish a strong connection with employees before they even begin. BBC Worldwide have worked with communication company One Fish Two Fish  to develop a truly multimedia approach to induction that introduces employees to their content and brand. Meanwhile, global HR consultancy Mercer have worked with Big Picture Learning  to create a visual representation of their company and strategy, which helps new starters to see where their roles fit in the context of the organisation. 

All of these companies have moved away from a traditional ‘broadcast’ approach, which sees lots of information transmitted to bewildered new starters, to a process that is far more two-way, and that involves interaction, discovery, and conversation. Author and academic Paul Turner discusses the importance of this, and of aligning the induction with the brand and values of the company. He also describes how companies can measure the success of a new approach.  

Share your induction experiences, or let us know what you thought of this episode, using the hashtag #CIPDpodcasts 

Paul Turner, author and academic 
Naomi Godwin, HR Advisor, UCC 
Anna Charleston, Head of HR Operations, BBC Worldwide 
Nicole Black, UK Market Manager, Mercer

Podcast 89: Rethinking staff inductions

This is a lecture on knowledge management for a University of Auckland course on the topic. 

Knowledge management masterclass

In this podcast we discuss the impact of increasing numbers of migrant workers on the UK workforce and in particular the effect that this is having on young people as they seek employment. We speak to Gerwyn Davies, Public Policy Adviser at the CIPD, who sets the scene for the numbers of migrant workers compared to 10 years ago. We discuss the rising number of skilled EU workers entering the UK workforce and the impact on the UK employment rate. We also speak to Alex Gennie, Senior Research Fellow, IPPR (Institute for Public Policy Research) and Sinead Lawrence, Senior Policy Adviser, CBI (Confederation of British Industry) about how the employment landscape is changing in general and why it is important to consider the impact of EU migrant workers as part of this changing landscape. We go on to discuss what EU migrants bring to the workforce in terms of skills and values and the effect this is having on young people in particular. 

Podcast 94: The impact of EU migrant labour on the UK workforce

As the nature of organisations changes to become less insular and more networked, strategic business partnerships are on the rise and HR’s role in these partnerships is critical This podcast looks at HR’s role in business partnerships and the key considerations that should be made when approaching business partnerships. We speak to to Paul Sparrow, Director of the Centre for Performance-led HR and Professor of International Human Resource Management at Lancaster University Management School about why business partnerships are on the rise, the concept of mutual benefits and the three overaching themes that his research has identified as affecting the outcome of partnering arrangements; risk and capability, governance and sharing knowledge and learning beyond your own organisation.

This podcast will be followed up by the February episode where we speak to Shell and Rolls Royce to learn about their experience of HR’s role in the success of their business partnerships.



Podcast 96: HR's role in business partnerships - part 1

The CIPD Podcast and episodes of the HR People Pod are now hosted on Acast.

Be sure to subscribe to The CIPD Podcast on your preferred platform so you never miss an episode. Alternatively, you can listen via the CIPD website: https://www.cipd.org/en/knowledge/podcasts/

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