Your new favorite tech podcast, hosted by two very non-technical people. Join Ian Thompson and Kat Macomson every Thursday for the latest and greatest in all things tech. Unscripted, unfiltered and unique.

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Kat flexes her security knowledge. Ian digs in on some issues facing SMBs today, and a state of the union for security as it stands. Also...we share how many of our passwords are compromised, and apparently Kat has been breached before. Not good! 

Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

404 Script Not Found: Cybersecurity

AI, brought to you by two people who use too much ChatGPT (but not on our work computers). Ian and Kat dig into if AI is making us dumb, how it can be implemented for businesses and where we think it is going, all while trying to not get too doom and gloom. 

"AI isn't going to replace people, but people who use AI are going to replace people who don't"

Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

404 Script Not Found: AI?

We start with a recap of Ian's trip to Japan (spoiler: it was awesome). 

We then get to discussing Webex backgrounds with some very serious opinions - are you a virtual background person?

We wrap up by identifying ways to create balance at work, especially at a company that is heavy on meetings. Also, we definitely don't want to return-to-office, but we do want to see people in person (trust us, this makes sense). All in all, a great, somewhat off the rails episode! 

Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html


404 Script Not Found: Working in Tech

Full disclosure: Ian sounds like he is underwater (but is just stuffed up). Not all heroes wear capes.

We jump in by discussing how AI is changing the eComm game. Then discuss the need for making eComm in the channel more prevalent and easier, utilizing what we see in B2C. 

We wrap up with Kat's questionable relationship with sales (and tee up a future episode). Another (mildly) educational, but very fun episode! 

404 Script Not Found: eComm

Kat is back from her wedding, and everyone is circling back with her, which begs the question: do you reply to sales reps who slide into your LinkedIn DMs? What about cold emails?

Ian shares a tip to help filter out spam on LinkedIn, and maybe even make your profile more memorable. 

We then try to figure out how spam filters work before coming up with some solutions of our own...sorry if you are in purgatory! 

If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html



404 Script Not Found: Gaslighting LinkedIn

Kat is an Oura Ring snob, and thinks Apple Watches are "trash," while Ian is #TeamAppleWatch.

We then get into voice memos and how many texts the average person we get each day (turns out Ian needs more friends)! 

We wrap up talking VR goggles and glasses, and how we think it may be a bridge too far, even if the Webex roadmap has a lot of cool stuff in it like holograms! 

If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html

404 Script Not Found: Wearable Tech

We're handing out tariffs, but not the kind you think! This episode is all about things we don't like at work, and thus wish we could tariff. From wearing many hats to meetings after hours, we run the gamut of everything that irks us at work. Follow along at home, and let us know what you would tariff! 

This episode does NOT contain political views, stances or commentary on the actual tariffs (we promise).

If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we really did not cover in this one), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: That's a Tariff

Kat got hacked...again? Guys we are not security experts if that was not clear. 

Both Ian and Kat have been on the road, and they have some takes on people's travel habits and what proper etiquette should and should not be in 2025. From who gets the armrest to how you should sit when you are waiting at the gate, we have you covered (we think).

If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we really did not cover in this one), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab



404 Script Not Found: Travel Etiquette

We're back with an episode we actually did research for! 

Kat admits she's learning something from Ian? (7:48 if you don't believe it either), and at 9:18, Ian gets nervous deciding 404's niche.  

On top of the laughs, this week you get Kat and Ian's LinkedIn learnings and best practices - from an emoji in your name to best practices to boost your posts. And PLEASE for the sake of Ian's mental health, comment on 404: Script Not Found's LinkedIn posts. 

If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of optimizing LinkedIn posting), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: LinkedIn Tips

We're talking digital marketing, but what does that actually mean? We kick off and dig in on why we think it is too broad of a term. 

Are social media managers the new real estate agents? Everyone thinks they can be one, but there is a lot that goes into it! 

Kat gives her hit list of digital marketing best practices (10:50) off the cuff and flexes her knowledge (of the job she gets paid to do). 

Maybe our most informative episode yet? 

If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of how to have the best digital marketing), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: Digital Marketing

We're doing hot pilates, but not today...Today we are talking red flags, from two people lucky enough to work at a company with lots of green ones. 

We have a laundry list of things that tell you to stay FAR away from that company, and Kat definitely works through some past trauma from her first job...Lots to take in, but we definitely missed a few! Let us know yours.

If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we cover NONE of, shock) you should check them out here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml





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We're talking everything influencer marketing this week, from the influencer(s?) themself. From internal influencers and employee advocacy to finding the right "celebrity" to support your brand, we share what we've learned. Shoutout to the Giggly Squad.

Kat shares what goes into making good influencer content based on her own experiences, and we find ourselves talking AI again...is Bing actually important? 

Somehow along the way, we end up power ranking our old email accounts (turns out Kat had them all).

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Coming to you live...well at Cisco Live but in person! 

We dig into the week's biggest news from Cisco Live, from the actual notes Kat took during the sessions, to Ian's adventures.

We also tackle the tough topics of what our Uber ratings are, how to pronounce "data," our thoughts on San Diego and what makes a good party at a conference. Something for everyone (especially those above a 4.9 Uber rating)! Short and sweet! 

If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of the Cisco Live updates) you should check them out here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml


404 Script Not Found: Cisco Live (and In-Person)

AI…nightmares? 

Join Kat and Ian for a part two to their original AI episode - slightly spookier. Will AI take over our jobs, our thoughts, the world? Press play to co-conspiracy deep dive…but also hear practical takeaways on how Cisco is securing AI models. 

Kat confesses to a close relationship with Chatgpt, and Ian vents about the need to upgrade his iPhone. From incredible sports references (1:22) to the tech revolution that we're all experiencing (5:17), this episode (like most) has a little something for everyone.

If you came to listen to this episode to learn something about Cisco's AI solutions for small and medium businesses, you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: AI Nightmares

This week Kat and Ian are diving into one of their favorite topics - Workplace Productivity. We've heard Ian's terrifying email organization (or lack thereof before), but believe it or not, this week he's coming in hot with the productive tips. 

Tune in this week for WebEx features that even Kat didn't know existed, and a general education on online folders for Ian. 

OH and if you're here for additional information on Cisco's solutions that can support your team's productivity, *cough* Webex *cough*, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: Workplace Productivity

We jump right in by talking...supplements? Kat may be Pablo Escobar, who knows. She makes her own preworkout, and the rules around here.

Kat then has a fire alarm, so we had to restart the show halfway through (shoutout to our production team, this ended up flowing really well).

We then get into what we meant to talk about: tips for balancing work and working out, and why we both think it is SO important. Spoiler: working out makes you a better employee. We share our best practices for committing and staying committed to fitness, no matter what our 9 to 5 throws at us! 

If you've read this far, and are actually looking for information on Cisco's solutions that you can use to work from anywhere, even the gym, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: Work and Working Out

WELCOME to Episode 18 of 404 - today, we're joined by Cisco SMB sales leader Koko Burns, and while her resume is impressive, her tales from her time in the field are even more so. 

Koko shares with us her real life experience with a Tinder Swindler, obituary hunting, and how to navigate awkward client interactions - spoiler: some people make it impossible. And once again, Kat reminds us that she's easily scammed. 

If you have any interest in what tech sales is really like, we think you'll enjoy this episode. 

Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

If you've read this far, and are actually looking for information on Cisco's solutions that you can use to enable your sellers you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: Tales from the Field

There's a lot covered in this episode, but we can't promise that ANY of it has to do with tech outside of a mention of a certain service provider. 

Early on, Kat lays all of her superstitions (or stitions?) on the line, then Ian spends about 13 minutes of your time analyzing grocery store (technically a small business?) operations and logistics (and his recurring issues) Get this man in front of Publix's board!

Today we're here to yap, and we're so glad that you're here to listen - WE PROMISE to drop knowledge next week (Internet of Things...it's a doozy). 

If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

404 Script Not Found: Things That Shouldn't Bother Us

We're back talking tech this week, and class is in session. To start, we have a monumental moment where Kat promises she's made her final bit about Ian's age (unlikely) (1:10). 

The meat of this episode is on the Internet of Things (IoT). Kat tries her absolute best to understand what IoT means (3:15), even though her prep for this episode may or may have started with a prompt to Cisco's AI tool of "can you explain IoT to me like I'm 5".  BUT after 15 minutes of IoT bootcamp with Ian, she finally understands how Cisco solutions are working in real time AND the necessity of Ian updating his temperature of his home from the golf course (7:11)

If we've piqued your interest in Cisco' IoT Solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

404 Script Not Found: Internet of Things

We're back and start by learning that Kat's addicted to grapes, and would like this episode to be over quickly so she can get back to eating them.

We then jump in by sharing our own experiences working in a hybrid environment, and all the technology Cisco provides that make it seamless. We dovetail into a bit of computer networking (teasing a future episode...) before we get to smart buildings and how incredible a smart office is (not to brag). From improving user experiences to creating a more sustainable building - the possibilities are endless, even if our dogs probably wouldn't love it. The office should be a magnet not a mandate. Now just need to solve for the traffic for Ian (and keep Kat off the roads). 

All in all, one of our smarter episodes! 




404 Script Not Found: Hybrid Work

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