Name: 'How Coronavirus is transforming complaint handling and what you can do about it’ by Elephants Don't Forget
Duration: 17 min 46 s
Description: Following the popular webinar on 'How coronavirus is transforming complaint handling and what you can do about it', panelists Adrian Harvey, Anthony Eghan, Sarah Lawrence and Caroline Wells recorded this podcast to discuss the complaint handling priorities and responses by regulated firms to the current crisis.

Following the popular webinar on 'How coronavirus is transforming complaint handling and what you can do about it', panelists Adrian Harvey, Anthony Eghan, Sarah Lawrence and Caroline Wells recorded this podcast to discuss the complaint handling priorities and responses by regulated firms to the current crisis.

'How Coronavirus is transforming complaint handling and what you can do about it’

We speak to experts, practioners and thought leaders from across all sectors to find out how the L&D, risk and compliance functions within firms are improving employee competency and capability.