Hi, I’m Coach James Short, host of the Leading and Growing Your Real Estate Business podcast — where we explore the mindsets, habits, and strategies behind extraordinary leaders who thrive through challenge and change.

In this powerful episode, I’m joined by Darren Smith, a former senior leader with the Queensland Police Service turned business coach and leadership specialist. With over 36 years of experience leading people through chaos, Darren has seen firsthand what makes or breaks leaders in moments of crisis.

From natural disasters to corporate breakdowns, Darren reveals the psychology and structure behind exceptional crisis leadership — and introduces his proven BY CRISIS model, an eight-phase framework that helps leaders stay calm, make sound decisions, and protect their reputation when everything seems to be falling apart. His real-world insights, drawn from decades of public service and business consulting, offer a masterclass in emotional intelligence, preparation, and resilience.

✨ Key Takeaways:
✅ Crisis is inevitable — strong leadership determines how you emerge.
✅ Calmness under pressure sets the tone for everyone around you.
✅ Treat people as individuals, not just roles or resources.
✅ The first six hours of a crisis are critical — prepare before it hits.
✅ Transparent communication builds trust and protects your brand.
✅ The BY CRISIS model provides an eight-step roadmap for managing chaos with clarity and control.

This episode will change how you think about leadership — not just in times of crisis, but every single day.

👉 Listen now, subscribe for more weekly insights, share this episode with your team, and leave a review to help others lead and grow with purpose.

#CoachJamesShort, #LeadingAndGrowingYourRealEstateBusiness, #DarrenSmith, #CrisisLeadership, #LeadershipDevelopment, #ResilientLeadership, #EmotionalIntelligence, #BusinessCoaching, #RealEstateLeadership, #BYCRISISModel

EP113 - Coach James Short with Darren Smith: Leading Through Crisis

Welcome to the podcast Leading and Growing Your Real Estate Business by Coach James Short. 

This podcast is designed to help you with strategies, insights, and ways to increase sales, build and lead high performing teams, and ultimately grow your business. 

Your host, James Short himself also shares some of his secret sources on how he helps his own clients achieve business growth quickly and easily. James has been coaching those in the real estate and property industry for close to 10 years now, and his clients keep on saying, since working with James, their results have been outstanding, giving them more money, time, and fulfillment, James is offering a free strategy call to those listening to see how he can assist you to take your business to where you want to go.