The user journey in banking must prioritize internal users as much as external ones. By addressing inefficiencies in employee workflows before digitizing them, and leveraging AI capabilities to redesign processes from scratch, banks can empower their teams while enhancing client satisfaction. As Richard Branson demonstrated with his philosophy of putting employees first: treating staff well creates a ripple effect that benefits customers and drives business success.

AI & Banking

Podcast: 4 Insights to Redesign Banking with AI & Employee Focus

AI shapes the future – digital age shows how technology transforms businesses. Be the change!

Podcast: 4 Insights to Redesign Banking with AI & Employee Focus

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