A cybersecurity attack hit dental benefits management company MCNA Dental, possibly exposing the sensitive data of nearly 9 million patients. It's the latest high-profile attack impacting dentistry in the past few weeks. Cybersecurity expert Gary Salman chats with DrBicuspid Editor-in-Chief Theresa Pablos about the recent attacks, and why cybersecurity incidences like this can be devastating for dental practices of any size. He also shares what you can do to protect your practice because when it comes to a cybersecurity incidence, it's not an if but a when.

Breaking Down the MCNA Cybersecurity Attack with Gary Salman

In this episode, Kevin Henry speaks with Josh DeVries, CEO of Intiveo, about the critical role of patient engagement in dental practices, particularly through the use of text messaging. They discuss findings from the Dental Patient Engagement 2024 Benchmark Report, highlighting the surprising trends in communication preferences among different age demographics, especially seniors. The conversation emphasizes the importance of timely, relevant, and actionable communication to improve patient engagement and appointment confirmation rates, as well as strategies for re-engaging patients who have not been in for a while.

Learn more about Intiveo and the report mentioned in the podcast at https://intiveo.com/

The numbers behind the power of text messaging in dentistry

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The numbers behind the power of text messaging in dentistry

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