There’s a lot of hype out there about conversational AI. Although according to our guest, we’re nowhere near the day when AI can generate accurate conversations for the average business to integrate into their customer service, chatbots still have practical applications. In this episode, we interview the head of research at Digital Genius, Yoram Bachrach. Yoram succinctly outlines the current applications of chatbots—what they can and can’t do—and details how business can best prepare to automate their customer service. For more interviews about the applications of AI in industry, visit us online: www.TechEmergence.com

How Chatbots Work, and How They Evolve

Emerj.com is where business leaders turn to understand how AI is impacting their business and industry - and what to do about it.

Our objective, jargon-free research and industry overviews are designed to give executives and decision-makers exactly what they need for competitive insight, informed AI technology procurement and strategic planning around AI.

AI disruption will open up new vistas for opportunity, creating new business paradigms and making others extinct. 

Emerj market research helps leaders survive and thrive in an era of AI disruption.

www.emerj.com

How Chatbots Work, and How They Evolve

The AI in Business Podcast