AI, ML, DL, and NLP in healthcare looks like the alphabet soup of acronyms in the world Artificial Intelligence. To clear things up we've rounded up some of our best episodes about how the use of artificial intelligence is changing healthcare for the better. Listen in as our hosts and their guests navigate the latest in AI.

AI in Healthcare

Welcome to “Revenue Cycle Optimized,” where you will find exclusive insights and practical advice to optimize and transform your healthcare practice’s financial health and operations.

Stuart Newsome, CPCO, hosts a lineup of industry leaders – healthcare executives, frontline professionals, tech innovators, and more – to unpack key strategies for optimizing every aspect of the revenue cycle. Think everything from patient access improvements and workflow enhancements to advanced coding practices and effective claims management strategy. We also highlight the impact of AI and automation in transforming these processes.

This podcast is brought to you by Infinx. Visit https://www.infinx.com for more information about their services and resources.

To learn more visit the show page: https://www.healthcarenowradio.com/programs/revenue-cycle-optimized/

Revenue Cycle Optimized

Agentic AI in Action, Live Demo of the Document Capture AI Platform

Manual intake workflows are one of the biggest slowdowns in healthcare. Every day, staff spend hours chasing down documents, retyping data, or figuring out what’s missing—before a patient can even be scheduled. On this episode, Stuart Newsome, VP of RCM Insights at Infinx, shows how agentic AI can change that.

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Revenue Cycle Optimized: Agentic AI in Action, Live Demo of the Document Capture AI Platform

The Realities of Reverification and the Future of Intelligent Automation

AI is everywhere in healthcare conversations, but when it comes to reverification, the reality is more complex. Each January, practices are hit with a surge of eligibility and benefits checks, straining staff and creating bottlenecks that risk revenue and patient experience. Traditional fixes like staff augmentation and manual workflows keep the lights on, but they don’t solve the underlying scalability problem. In this Office Hours, Jonathan Aguiar, Senior Solutions Engineer, and Lora Pada, AVP of Customer Success, will break down the real-world challenges of reverification, explore how staff augmentation and partial automation fill today’s gaps, and discuss how intelligent automation and AI agents are being developed to change what’s possible tomorrow.

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Revenue Cycle Optimized: The Realities of Reverification and the Future of Intelligent Automation

Bringing the Human Touch Back to AI Revenue Cycle Transformation

AI may be the buzzword of the decade, but its success depends on something far older—human connection. Join healthcare leader Nio Queiro for a candid discussion on demystifying AI, building trust across teams, and turning innovation into lasting operational change.

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Revenue Cycle Optimized: Bringing the Human Touch Back to AI Revenue Cycle Transformation

Ensuring Quality and Compliance in AI Coding

Explore how today’s AI-powered coding solutions are designed with compliance and quality at their core. This episode will highlight the safeguards built into implementation, the auditing processes that protect accuracy, and how continuous improvement ensures models evolve over time. Join us to learn how organizations can confidently adopt AI while maintaining trust, compliance, and coding excellence.

Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Revenue Cycle Optimized: Ensuring Quality and Compliance in AI Coding

Region 9 HFMA: The Anatomy of AI Agents - What They Are, How They Work, and Why They Matter

AI agents don’t come with arms, legs, or eyes—but they do have something even better: the ability to think, reason, and act. As generative AI continues to evolve, so do the capabilities of AI agents—autonomous systems that can interact with applications, extract and apply knowledge, and make decisions based on context.

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Revenue Cycle Optimized: Region 9 HFMA: The Anatomy of AI Agents

Smart PT Reverification Lessons From Mary Free Bed

On this episode, hear from Mary Free Bed’s Daniel Heemstra on overcoming PT reverification challenges, supported by intelligent automation and Epic integration that simplify the process and reduce the burden on staff.

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Revenue Cycle Optimized: Smart PT Reverification Lessons From Mary Free Bed

Beyond the Hype: How Ambient AI is Transforming Clinical Care with Dr. Tom Kelly of Heidi Health

Join Megan Antonelli and Dr. Tom Kelly, co-founder of Heidi Health, as he brings a unique perspective to healthcare AI. He's a vascular surgery trainee turned founder who experienced firsthand the crushing administrative burden that keeps clinicians from truly connecting with their patients. With Heidi Health now serving over 500,000 clinicians and processing more than 2 million patient visits per week, Tom shares the fascinating journey from frustrated doctor to AI innovator. We dive deep into the reality versus the hype of ambient AI adoption, why clinician-first design trumps seamless integration, and the critical difference between tools that doctors tolerate and tools they actually love. From the nuances of personalization at the sentence level to envisioning an AI care partner that handles follow-ups and coordinates care, this conversation reveals what it truly takes to build healthcare technology that makes medicine more human—not less.

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Digital Health Talks: Beyond the Hype On How Ambient AI is Transforming Clinical Care

On this episode of Voices of Self-Funding, host Ramesh Kumar welcomes Arun Santhebennur, Co-founder and CEO of Voicegain, to explore how voice AI is reshaping healthcare operations for TPAs, payers, and health plans. They tackle the tough truth that 95% of AI pilots fail, unpacking why — from hype and skill gaps to the “build vs. buy” dilemma and change management challenges. More importantly, they share where AI is already succeeding: automating claims status calls, streamlining utilization management, and making complex health plan information accessible to members. Listeners will hear a roadmap for launching successful AI pilots — starting with proven use cases, aligning incentives, and using AI to augment (not replace) people. It’s a forward-looking conversation on turning AI from a risky experiment into a real value driver. This episode was sponsored by WLT Software. For more information, visit HCAA.org.

Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Voices of Self Funding: Arun Santhebennur, Co-founder and CEO of Voicegain

RADIO FOR THE HEALTHCARE INDUSTRY
Healthcare NOW Radio and Podcast Network offers discussions on the latest developments and trends impacting the industry including: health tech, health IT, healthcare innovation, healthcare policy, healthcare data security, telehealth, interoperability, biotech, med tech, value-based care, pharma, healthcare compliance, and much more. Shows are hosted by industry thought leaders. Guests are a "who's who" across the healthcare spectrum.  The listening audience is predominantly physician and hospital-based, and the healthcare industry at large.

Revenue Cycle Optimized: Agentic AI in Action, Live Demo of the Document Capture AI Platform

Healthcare NOW Radio Podcast Network