Jenny Gottstein & Olivia Vagelos, experiential designers at IDEO, share juicy details and stories that show how just about any experience can be made better with a bit of intentional design.

Creative Confidence Podcast

Experience Design: Jenny Gottstein & Olivia Vagelos

At its worst, friction can be a destructive force in an organization. Friction can undermine productivity and innovation, create inefficiency, and even chip away at our energy and enthusiasm for work. 

But what if friction could be reframed as something positive—something that makes the right things, like joy, productivity, and creative thinking, easier?

Learn how great leaders use friction to make the right things easier and the wrong things harder with Bob Sutton, organizational psychologist and New York Times best selling author.

Creative Confidence Series

How Great Leaders Use Friction: Bob Sutton

Learn how to lead through change and uncertainty with a human-centered approach. Discover three key leadership levers to help your team navigate uncertainty with clarity and confidence.

What Leaders Should Know About Leading Through Change: Melanie Bell-Mayeda

In this episode of our Creative Confidence Series, IDEO Partner and Managing Director Mike Peng chats with IDEO U Dean Suzanne Gibbs Howard about creative collaboration—the method IDEO teams use to come up with innovative new ideas. Mike gives insight into our new course, Cultivating Creative Collaboration, that teaches you how to guide others through the creative collaboration process. He also shares tips for overcoming common challenges, why this way of working is necessary in today’s world, and how tension can be harnessed to unleash creative ideas.

Get more tips and techniques from Mike on guiding collaboration in our new 5-week online course, Cultivating Creative Collaboration, starting May 23rd: https://ideo.to/JzmBTe

Guiding Your Team Through Creative Collaboration: Mike Peng

In this Office Hours episode of our Creative Confidence Series, David Kelley, founder of IDEO and the Stanford d.school, chats with IDEO U Dean Suzanne Gibbs Howard and answers questions from our community on design thinking, creativity, and leadership. The interview has been edited for length and clarity. Listen to this episode on our podcast, and check out their full conversation to hear more of David’s thoughts on the core abilities of the most successful design thinking practitioners. Learn more about building the skills and abilities to deepen your design thinking practice with our Advanced Design Thinking Certificate: https://ideo.to/J3Y8ev

Office Hours: Leadership Lessons with David Kelley

In this episode of our Creative Confidence Series, Joe Gerber, Managing Director of IDEO’s CoLab, talks about how to connect the dots between a vision of the future and a business that can make that vision a reality. Joe shares how the team at CoLab are using design fiction and cross-organizational stakeholder collaboration to uncover meaningful innovation and launch new ventures in the world of emerging technology, the Circular Economy, and more.

Whether you work in the field of innovation, you’re an entrepreneur with a startup, or you have an idea for a business that you’re ready to explore, using the principles of design fiction and cross-organizational collaboration can help. Check out our 5-week business design course to go deeper on testing and prototyping different aspects of a new business: https://ideo.to/xRZl6p

Bridging the Gap Between the Future and Business Reality: Joe Gerber

What do you want to change? IDEO Partner Bryan Walker introduces  "change journeys" and takes us through an exercise to understand what type of journey you are on. Bryan shares change examples from Ford, Marriott, the Gates Foundation and more to help illustrate how to go about change.

Change Journeys: What Change Are You Working On?

Suz chats with Sheryl O’Loughlin who says there’s a dark side to entrepreneurship, but it’s possible to run a startup in a healthy, joyful way. In this conversation, we dive into Sheryl’s vast experience as a CEO, founder, mentor, and advisor to pull out key lessons she’s learned at critical moments in her career. Walk away with tips for launching and growing a successful business while maintaining a fulfilled life.

Scaling a Business with Heart: Sheryl O'Loughlin

What can we learn in this moment from global entrepreneurs who are embracing constraints to build resilient, impactful businesses? Alexandre Lazarow, author of the new book Out-Innovate: How Global Entrepreneurs—from Delhi to Detroit—Are Rewriting the Rules of Silicon Valley, joined us to discuss the ways entrepreneurs around the world are shifting their mindsets around business innovation and what you can take away from their approach. View the full recap at ideou.com/blog.

Mindsets of Resilient Entrepreneurs

Mindsets of Resilient Entrepreneurs: Alexandre Lazarow

Starting a business from scratch is already an admirable undertaking. Now, try starting a business while breastfeeding 7-month-old twins, raising a toddler, and traveling for a full-time job. That’s exactly what Kate Torgersen did when she founded Milk Stork, the first breast milk travel solution for working moms. Now six years old, Milk Stork has helped thousands of working moms get their "liquid gold"​ home safely from business trips and is offered as an employee benefit by many large companies.

Coe sat down with Kate for a candid conversation to celebrate Mother’s Day and honor working moms. View the full recap at ideou.com/blog.

Mom-Led Innovation and Entrepreneurship: Kate Torgersen

The other day, I listened to the first mix I ever recorded. And for better or for worse, the general thought process I had with each track and mix, has stayed consistent. 

This is a snapshot of what I've been into, for awhile now, in the hopes to recapture the festival spirit we all love and miss.

00:00 Beat's Knockin - Jack U
02:25 Overthrow the Pressure (Gaszia Flip) - RL Grime & Boys Noize
03:57 House of God - Jawns
04:34 Imperium (Verbana Remix) - Madeon
05:39 Break Law - Dog Blood
08:19 Primal - KlouD
09:30 Final Boss(Dillon Francis Remix) - Excision & Dion Timmer
10:05 Octane - Cloverdale
11:08 WYNEHOUSE - YYVNG
12:30 LazersX999 - HI-LO & Chocolate Puma
14:15 Big Beat - Aazar & GODAMN
15:31 Head In The Trees (Justin Jay Remix) - Hotel Garuda
19:20 Poseidon - HI-LO
20:45 Amnesiac - UMEK w/ Lose My Mind - Chris Lake
25:13 Chained To A Dead Camel - Clouds
26:20 Ubelkit - Madeon
27:51 Made In France (Wax Motif Remix) - DJ Snake, Tchami, Malaa, Mercer
29:05 4 MIND - Dog Blood, Josh Pan, X&G 
30:19 w/ 4 MIND (Good Times Ahead Remix)
31:03 Turn Off The Lights - Dog Blood
32:58 VIP's - Skrillex & MUST DIE!
34:26 Guttah - Saint Punk
35:10 HOT 44 - Baauer
38:10 IGD - Wuki
40:08 PLANET'S MAD - Baauer
41:22 Hysteria - G Jones & Eprom
42:16 Cerebral - Boys Noize - Pilo
43:35 Next Order - Dog Blood
47:50 REACHUPDONTSTOP - Baauer
51:04 303 (Jay Robinson Remix) - Anna Lunoe 
52:24 w/ Freedom of Expression (Dark Acid Remix) - Kai Tracid, Tom Wax, A*S*Y*S
55:40 Look What Your Love Has Done To Me (Perc VIP Mix) - Perc
57:20 Mind Dimension (Phrantic Remix/Sean Kinnaird Edit) - Tiga
58:42 Night Is Short - Otira
59:33 Dimension (Odd Mob Edit) 
60:47 w/ Skrillex Edit - UK
61:55 Take U There (Alesia Remix) - Jack U 
62:30 w/ Bass Drop - Zero Hero
63:06 Angel Voices (Syren Edit) 
64:30 w/ Double Time xTrill Edit (sorry I don't have a tag for this one)

N O I S E

IDEO’s Creative Confidence Podcast shares candid conversations with creative leaders, changemakers, and innovators navigating today’s most pressing challenges. Through real-world stories and insights, we explore how to lead with creativity, build resilient teams, and drive innovation. Grounded in IDEO’s 40 years of expertise in design thinking and innovation, each episode offers inspiration and practical tools for audacious leaders at every stage of their careers. Hosted by Mina Seetharaman, Head of New Ventures at IDEO, the podcast brings a human-centered lens to the complexities of making more courageous futures.

Discover more at IDEOU.com.

How Great Leaders Use Friction: Bob Sutton

IDEO U

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