In this audio blog, we explore the fundamental differences between conflict management, conflict resolution, and mediation, along with essential techniques for handling disputes effectively in any organization. Learn how conflict management focuses on maintaining harmony amidst disagreements, while conflict resolution aims for definitive solutions by addressing root causes and fostering constructive dialogue.

Discover how mediation serves as a key conflict resolution tool, enabling open communication through the guidance of a neutral third party. We also delve into practical skills like active listening, reframing, and consensus building, as well as strategies for effective communication and de-escalation in diverse workplace settings.

If you’re looking to improve collaboration, navigate cultural diversity in conflict approaches, and foster organizational harmony, this audio blog is for you.

For a deeper dive into these topics, visit https://www.jamspathways.com/news-insights/conflict-management-resolution-and-mediation to read the full blog post.

For more information about JAMS Pathways and our services, visit https://www.jamspathways.com/.

Disclaimer: While the content above was written and reviewed by members of JAMS Pathways, it was partially generated using AI tools.


Conflict Management, Conflict Resolution and Mediation: Key Differences and Techniques

At JAMS Pathways, we believe that every workplace conflict can be resolved. As a part of JAMS, the world’s leading provider of alternative dispute resolution services, we bring decades of experience in turning challenges into opportunities for growth and collaboration.

Discover our training in conflict resolution, prevention, communication, leadership for a productive workplace at www.jamspathways.com