Name: Chapter 7: Why do new features flop? by Inside Intercom in Intercom on Product Management
Duration: 6 min 29 s
Description: How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.

How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in Intercom on Product Management you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.

Intercom on Product Management

How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.

Chapter 7: Why do new features flop?

Chapter 5: Which new features should you actually build?

Chapter 4: Making things people want

Chapter 3: When to say no to new features

Chapter 2: How to improve your features

Chapter 1: How are people actually using your product?

Cole Loves Your Insides Out

On the Inside Intercom podcast you'll hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.

Chapter 7: Why do new features flop?

Inside Intercom

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