The O'Reilly Design Podcast explores how experience design -- and experience designers -- are shaping business, the Internet of Things, and other domains.

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User Research: Full Pack

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In this week’s Design Podcast, I sit down with Kathryn McElroy, design lead on IBM’s Watson team. McElroy will be be speaking at O’Reilly’s inaugural Design Conference in January. In this episode, we talk about prototyping for digital and physical, design and diversity, and what it’s like working at IBM.

Kathryn McElroy on IBM's Design Approach

In this week’s Design Podcast episode, O'Reilly's Mary Treseler sits down with Wesley Yun, director of user experience on the hardware side at GoPro. Yun will be be speaking at O’Reilly’s inaugural Design Conference. In this episode, they talk about managing and recruiting designers at GoPro, Designer Fund’s Bridge Guild and mentoring the next generation of designers.

Wesley Yun on GoPro's Design Approach

In this week’s Design Podcast episode, Mary Treseler sits down with Chrissie Brodigan, manager of user experience research at GitHub. They talk about user research and product development at Github, and the blindspots in product development and organizational development.

Chrissie Brodigan on User Research at GitHub

O'Reilly's Mary Treseler sits down with Tanya Kraljic, UX manager and principal designer at Nuance Communications to talk about the challenges of moving from graphical to voice interfaces, the voice tools ecosystem, and where she finds inspiration.

Tanya Kraljic on Designing for Voice at Nuance

What is Lean UX and how does it change the way that designers work? What are the most effective ways for design organizations to be structured? In this episode, Austin interviews Jeff Gothelf (Author of Lean UX & Sense and Respond) to take a deep dive on UX in the modern workplace and the future of design.

"The goal for me is to illustrate to the folks that I'm speaking with, what the new focus of digital product and service design is. And it's not cranking out more features. It's not getting more stuff out the door and in front of customers. It's having a meaningful impact on customer behavior." — Jeff at 7:54

Jeff’s website: www.JeffGothelf.com
Read Lean UX: www.LeanUXBook.com
Read Sense and Respond: http://SenseAndRespond.co
Jeff on Twitter: Twitter.com/jboogie

Email us: Hello@UXandGrowth.com
Austin on Twitter: Twitter.com/ustinKnight
Geoff on Twitter: Twitter.com/dailydaigle
Matt on Twitter: Twitter.com/mattrheault

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Lean UX & Organization Design with Jeff Gothelf (Author of Lean UX & Sense and Respond)

In this week’s Design Podcast episode, I sit down with Scott Hurff, product manager and lead designer at Tinder, Inc. Hurff is the author of "Designing Products People Love." In this episode, we talk about how Tinder approaches design, avoiding awkward UI, and why customer research is the most important skill for future designers.

Scott Hurff on Designing at Tinder

In this week’s Design Podcast, I sit down with Ben Yoskovitz, investor, entrepreneur, and former VP of product at VarageSale and at GoInstant. We talk about using metrics in product development and why anyone building anything new needs to have both hubris and intellectual honesty. Yoskovitz is co-author of "Lean Analytics," and is teaching a live online course, Product Strategy for Designers, on June 9, 2016.

Ben Yoskovitz on Using Metrics to Build Successful Products and Companies

In this week’s Design Podcast, I sit down with C Todd Lombardo, chief design strategist at Fresh Tilled Soil and adjunct professor at IE Business. Lombardo is coauthor of the recently released book Design Sprint. We talk about the relationship between design sprints, Lean UX, and Agile, and the skills needed to move from designing to managing designers.

C Todd Lombardo on Design Sprints

In this week’s Design Podcast, I sit down with Jim Kalbach, designer, instructor, and author of Mapping Experiences. We talk about the relationship between design and design thinking, how to get started with mapping experiences, and the notion of shared value as a strategic competitive advantage.

Jim Kalbach on Mapping Experiences

In this week’s Design Podcast, I sit down with Tom Greever, UX director at Bitovi and author of Articulating Design Decisions. We talk about how to effectively explain your design decisions, avoiding the CEO button, and how saying 'yes' is a facilitation superpower.

Tom Greever on Articulating Design Decisions

In this week’s Design Podcast, I sit down with David Farkas, associate director of user experience at EPAM and co-author of the forthcoming book "UX Research." We talk about his book, why everyone should learn to conduct research, and how to open up your mind to ask the right questions.

Farkas and his co-author Brad Nunnally also are teaching a series of online courses:

Learning UX Research: Understanding Methods and Techniques—May 8 or July 10, 2017.
Learning UX Research: Analyzing Data and Sharing Results—May 22 or July 24, 2017.

David Farkas on How to Approach User Research

This week, I sit down with Travis Lowdermilk senior UX designer at Microsoft, and Jessica Rich, UX researcher at Microsoft; Lowdermilk and Rich are also co-authors of the "Customer Driven Playbook." We talk about why failing fast is not always a good approach, sensemaking, and never losing track of the customer’s voice.

Travis Lowdermilk and Jessica Rich on Building a Customer-Driven Culture at Microsoft

This week, I sit down with Cynthia Savard Saucier, director of design at Shopify and author of Tragic Design. Saucier also is keynoting at Velocity in New York, October 1-4, 2017. We talk about moving from working in design to leading designers, the real and sometimes negative impact that design decisions can have on users, and how design is organized at Shopify.

Cynthia Savard Saucier on Design at Shopify

In this week’s Design Podcast, I sit down with Cheryl Platz, senior designer at Microsoft for the Azure Portal and Marketplaces. We talk about the challenges of working on a top-secret design project, the research behind Amazon's Echo Look, the skills you need to start designing for voice, and how studying improv can make you a better designer.

Cheryl Platz on Designing the Amazon Echo Look

In this week’s Design Podcast, I sit down with John Whalen, chief experience officer at 10 Pearls, a digital development company focused on mobile and web apps, enterprise solutions, cyber security, big data, IoT,  and cloud and dev ops. We talk about the “six minds” that underlie each human experience, why it’s important for designers to understand brain science, and what people really look for in a voice assistant.

John Whalen on Using Brain Science in Design

In this week’s Design Podcast, I sit down with Julie Stanford, founder and principal of user experience agency Sliced Bread Design. We talk about how to get in the rapid experimentation mindset, the design thinking process, and how to get started with rapid experimentation at your company. Hint: start small.

Julie Stanford on Vetting Designs Through Rapid Experimentation

Jon Bruner and Mike Loukides talk about the classical music publishing industry and how it's being disrupted by projects like the Petrucci Music Library (http://imslp.org/) that make public-domain scores available online.

The future of classical music

Jim Stogdill, Edd Dumbill and Roger Magoulas have a conversation about in-memory databases and the impact on real time analysis. Leave questions and comments for us at http://radar.oreilly.com/2013/05/talking-about-in-memory.html

Talking about in-memory

Jon Bruner, Mike Loukides and Jim Stogdill from O'Reilly Radar muse on the return of software to the physical world.

Software and the physical world

Jon Bruner, Jim Stogdill, and Roger Magoulas talk about anthropology in big data, advances in JavaScript, searching for ancient civilizations, the importance of context, and good sites for checking the weather.

Related blog post: http://radar.oreilly.com/2013/06/radar-podcast-anthropology-big-data-and-the-importance-of-context.html

Anthropology, big data, and the importance of context

Jon Bruner, Jim Stogdill, and Roger Magoulas talk about what's been on their minds this week: the NSA's surveillance programs, what defense contractors will do with their technology as defense budgets dry up, and a Californian who isn't doing what you think he's doing with hydroponics.

For more on these topics, and links to the things we talked about, see http://radar.oreilly.com/2013/06/radar-podcast-the-internet-of-things-prism-and-defense-technology-that-goes-civilian.html.

The Internet of Things, PRISM, and defense technology that goes civilian

O'Reilly Media spreads the knowledge of innovators. At O’Reilly, a big part of our business is paying attention to what’s new and interesting in the world of technology. We have a pretty good record at having anticipated some of the big technology developments in recent history. For instance, we launched the first commercial Web site, GNN, in 1993; we organized the meeting at which the term “open source” was first adopted; we were early investors in Blogger, which helped launch the blogging revolution; and more recently, our Web 2.0 conference launched a world-wide meme. We call this predictive sense the “O’Reilly Radar.” And while we’re certainly not always right, we are, at least, good at making interesting guesses.

Our methodology is simple: we draw from the wisdom of the alpha geeks in our midst, paying attention to what’s interesting to them, amplifying these weak signals, and seeing where they fit into the innovation ecology. Add to that the original research conducted by our Research team, and you start to get a good picture of what the technology world is thinking about.