The O'Reilly Design Podcast explores how experience design -- and experience designers -- are shaping business, the Internet of Things, and other domains.

O'Reilly Design Podcast

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Design Podcasts

O'Reilly's Mary Treseler chats with Microsoft designer Cindy Alvarez about how design is changing, how the approach to design at Microsoft is changing, and user research misperceptions and challenges. She also offers advice to those who are insisting all designers should code.

Design is How Users Feel When Experiencing Products

Messaging app WeChat tells us a lot about mobile and business in China. In a recent deep-dive primer on the WeChat phenomenon, a16z partner Connie Chan analyzed WeChat and the notion of app-within-apps, payments as a gateway drug, platforms vs portals, and what happens when utility is more important than being "social". Wired senior writer David Pierce also describes the power of conversational messaging as the main interface, further arguing that “A great messaging app could be to the web browser what the browser was to the internet before it.”

So what happens when a messaging app essentially becomes an operating system for our lives? What conditions made the mobile, business, and cultural environment in China so ripe for a phenomenon like WeChat? How does voice change everything? And, let's face it, what are the tradeoffs users (both consumer and business) as well as developers may have to make when one app does in fact rule an entire ecosystem? Connie and David discuss on this episode of the a16z Podcast. Plus what happens to loneliness, work-life balance, and more.

a16z Podcast: Messaging As the Interface to Everything

Can digital work fight poverty? Can companies be profitable and also do social good -- especially in a society where the proxy for value is capital and much of that value accrues to platforms? And finally, what's the difference between a mission-driven and 'social' entrepreneur?
 
Samasource, a nonprofit that uses technology to connect marginalized people around the world to digital work, is one attempt at answering those questions. In this segment of the a16z Podcast, we talk with founder and CEO Leila Janah about employment of all kinds -- from sweatshop work to the gig economy to remote work. Janah also argues what the nonprofit world should borrow from for-profit startups -- including attitudes around failure and better measures of success.

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The views expressed here are those of the individual AH Capital Management, L.L.C. (“a16z”) personnel quoted and are not the views of a16z or its affiliates. Certain information contained in here has been obtained from third-party sources, including from portfolio companies of funds managed by a16z. While taken from sources believed to be reliable, a16z has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation.
 
This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon when making a decision to invest in any fund managed by a16z. (An offering to invest in an a16z fund will be made only by the private placement memorandum, subscription agreement, and other relevant documentation of any such fund and should be read in their entirety.) Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by a16z, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. A list of investments made by funds managed by Andreessen Horowitz (excluding investments and certain publicly traded cryptocurrencies/ digital assets for which the issuer has not provided permission for a16z to disclose publicly) is available at https://a16z.com/investments/.

Charts and graphs provided within are for informational purposes solely and should not be relied upon when making any investment decision. Past performance is not indicative of future results. The content speaks only as of the date indicated. Any projections, estimates, forecasts, targets, prospects, and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others. Please see https://a16z.com/disclosures for additional important information.

a16z Podcast: Connecting People with Digital Work, the Gig Economy, and More

O'Reilly's Mary Treseler chats with Suzanne Pellican, VP and executive creative director at Intuit, about three core principles of design thinking and about Intuit’s journey to become a design-driven organization.

Reconciling Design Thinking With the Craft of Design Doing

Ben Einstein chats with David Cranor and O'Reilly's Jon Bruner about critical issues for hardware startups.

Ben Einstein on Accelerating Hardware Startups

In this week’s Design Podcast, I sit down with Kathryn McElroy, design lead on IBM’s Watson team. McElroy will be be speaking at O’Reilly’s inaugural Design Conference in January. In this episode, we talk about prototyping for digital and physical, design and diversity, and what it’s like working at IBM.

Kathryn McElroy on IBM's Design Approach

In this week’s Design Podcast episode, O'Reilly's Mary Treseler sits down with Wesley Yun, director of user experience on the hardware side at GoPro. Yun will be be speaking at O’Reilly’s inaugural Design Conference. In this episode, they talk about managing and recruiting designers at GoPro, Designer Fund’s Bridge Guild and mentoring the next generation of designers.

Wesley Yun on GoPro's Design Approach

In this week’s Design Podcast episode, Mary Treseler sits down with Chrissie Brodigan, manager of user experience research at GitHub. They talk about user research and product development at Github, and the blindspots in product development and organizational development.

Chrissie Brodigan on User Research at GitHub

O'Reilly's Mary Treseler sits down with Tanya Kraljic, UX manager and principal designer at Nuance Communications to talk about the challenges of moving from graphical to voice interfaces, the voice tools ecosystem, and where she finds inspiration.

Tanya Kraljic on Designing for Voice at Nuance

In this week’s Design Podcast episode, I sit down with Scott Hurff, product manager and lead designer at Tinder, Inc. Hurff is the author of "Designing Products People Love." In this episode, we talk about how Tinder approaches design, avoiding awkward UI, and why customer research is the most important skill for future designers.

Scott Hurff on Designing at Tinder

In this week’s Design Podcast, I sit down with Ben Yoskovitz, investor, entrepreneur, and former VP of product at VarageSale and at GoInstant. We talk about using metrics in product development and why anyone building anything new needs to have both hubris and intellectual honesty. Yoskovitz is co-author of "Lean Analytics," and is teaching a live online course, Product Strategy for Designers, on June 9, 2016.

Ben Yoskovitz on Using Metrics to Build Successful Products and Companies

In this week’s Design Podcast, I sit down with C Todd Lombardo, chief design strategist at Fresh Tilled Soil and adjunct professor at IE Business. Lombardo is coauthor of the recently released book Design Sprint. We talk about the relationship between design sprints, Lean UX, and Agile, and the skills needed to move from designing to managing designers.

C Todd Lombardo on Design Sprints

In this week’s Design Podcast, I sit down with Jim Kalbach, designer, instructor, and author of Mapping Experiences. We talk about the relationship between design and design thinking, how to get started with mapping experiences, and the notion of shared value as a strategic competitive advantage.

Jim Kalbach on Mapping Experiences

In this week’s Design Podcast, I sit down with Tom Greever, UX director at Bitovi and author of Articulating Design Decisions. We talk about how to effectively explain your design decisions, avoiding the CEO button, and how saying 'yes' is a facilitation superpower.

Tom Greever on Articulating Design Decisions

This week, I sit down with Travis Lowdermilk senior UX designer at Microsoft, and Jessica Rich, UX researcher at Microsoft; Lowdermilk and Rich are also co-authors of the "Customer Driven Playbook." We talk about why failing fast is not always a good approach, sensemaking, and never losing track of the customer’s voice.

Travis Lowdermilk and Jessica Rich on Building a Customer-Driven Culture at Microsoft

This week, I sit down with Cynthia Savard Saucier, director of design at Shopify and author of Tragic Design. Saucier also is keynoting at Velocity in New York, October 1-4, 2017. We talk about moving from working in design to leading designers, the real and sometimes negative impact that design decisions can have on users, and how design is organized at Shopify.

Cynthia Savard Saucier on Design at Shopify

In this week’s Design Podcast, I sit down with Cheryl Platz, senior designer at Microsoft for the Azure Portal and Marketplaces. We talk about the challenges of working on a top-secret design project, the research behind Amazon's Echo Look, the skills you need to start designing for voice, and how studying improv can make you a better designer.

Cheryl Platz on Designing the Amazon Echo Look

In this week’s Design Podcast, I sit down with John Whalen, chief experience officer at 10 Pearls, a digital development company focused on mobile and web apps, enterprise solutions, cyber security, big data, IoT,  and cloud and dev ops. We talk about the “six minds” that underlie each human experience, why it’s important for designers to understand brain science, and what people really look for in a voice assistant.

John Whalen on Using Brain Science in Design

In this week’s Design Podcast, I sit down with Julie Stanford, founder and principal of user experience agency Sliced Bread Design. We talk about how to get in the rapid experimentation mindset, the design thinking process, and how to get started with rapid experimentation at your company. Hint: start small.

Julie Stanford on Vetting Designs Through Rapid Experimentation

O'Reilly Media spreads the knowledge of innovators. At O’Reilly, a big part of our business is paying attention to what’s new and interesting in the world of technology. We have a pretty good record at having anticipated some of the big technology developments in recent history. For instance, we launched the first commercial Web site, GNN, in 1993; we organized the meeting at which the term “open source” was first adopted; we were early investors in Blogger, which helped launch the blogging revolution; and more recently, our Web 2.0 conference launched a world-wide meme. We call this predictive sense the “O’Reilly Radar.” And while we’re certainly not always right, we are, at least, good at making interesting guesses.

Our methodology is simple: we draw from the wisdom of the alpha geeks in our midst, paying attention to what’s interesting to them, amplifying these weak signals, and seeing where they fit into the innovation ecology. Add to that the original research conducted by our Research team, and you start to get a good picture of what the technology world is thinking about.

Design is How Users Feel When Experiencing Products

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