O'Reilly Bots Podcast

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Andy Mauro, co-founder and CEO of Automat, a startup whose tools make it easy to build AI-powered bots. (Disclosure: Automat is a portfolio company of O’Reilly AlphaTech Ventures, a VC firm affiliated with O’Reilly Media.) Mauro will be speaking at O’Reilly Bot Day on October 19, 2016, in San Francisco.

Andy Mauro on Bot Platforms and Tools

In this episode of the O’Reilly Bots podcast, Pete Skomoroch and I speak with Lili Cheng, general manager of FUSE Labs at Microsoft Research. Cheng’s team is responsible for the Microsoft Bot Framework. She’s also a speaker at O’Reilly’s upcoming Bot Day on October 19, 2016, in San Francisco.

Cheng talks about Microsoft’s experimental bots and their goal of making conversations playful and engaging. We also discuss the importance of designing good dialog; the potential of workplace bots; Xiaoice, Microsoft’s popular Chinese chatbot; and we reflect on the fate and significance of Microsoft’s Tay bot.

Lili Cheng on Bot Personalities

Something remarkable is happening in the world of artificial intelligence. At the O’Reilly AI Conference two weeks ago, people weren’t just talking about AI as a far-off dream; they were talking about AI as something that exists in real products today.

In this episode of the O’Reilly Bots podcast, I talk with three artificial-intelligence practitioners about the real practice of AI: Hilary Mason, Jimi Smoot, and Roger Chen.

Real AI Products Arrive

The workplace is a rich venue for bots that help with productivity and collaboration. In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I focus on workplace bots. We begin by talking with Jassim Latif, head of partnerships at Slack, about bots written by outside developers for scheduling, organizing meetings, and managing human resources. “We’re building toward a future where the value of these apps and services that people are building on top of Slack far outweigh the value of Slack on its own,” Latif says.

Jassim Latif on Workplace Bots

Customer service is a key application for bots—one of the first that we think of when we imagine a world full of AI-enabled conversational interfaces. In this episode of the O’Reilly Bots podcast, Pete Skomoroch and I talk with the founders of two companies that have developed bots to help consumers and companies talk to each other.

Michael Schneider, Rachel Law, and Alyx Baldwin on Customer Service With Bots

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I recap O’Reilly Bot Day, held October 19, 2016, in San Francisco. The event gave us a good picture of what the bot community—and bot landscape—looks like, and the diverse group of attendees conveyed a strong sense of optimism about bots. Slides from Bot Day presentations are available here.

We then speak with Shivon Zilis, partner at Bloomberg Beta, who has written extensively about artificial intelligence and its impact on a variety of industries. She wrote influential surveys of what she calls machine intelligence in 2014 and 2015, and she’s planning to publish her 2016 update at the end of October.

Shivon Zilis on the Machine Intelligence Landscape, and Bot Day Wrap-Up

The problem confronting a modern campaign manager is similar to the problem that any marketer encounters: how to spend finite resources to reach the right people and convince them to act. In this episode of the O’Reilly Bots Podcast, I talk data strategy with Andrew Therriault, chief data officer for the City of Boston. He was previously director of data science for the Democratic National Committee and is the editor of a free O’Reilly ebook called “Data and Democracy: How Political Data Science is Shaping the 2016 Elections.” We talk about how data is changing today’s political campaigns—particularly the way that campaigns now determine which potential supporters to target with phone calls, mailings, and door-to-door contact.

Andrew Therriault on How Data is Transforming Political Campaigns

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Ben Brown, co-founder and CEO of Howdy.ai, the bot toolmaker behind the Botkit framework. Brown also runs the Talkabot conference, which was held in Austin this past September.

Ben Brown on Bot Tools

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I talk with Richard Socher, chief scientist at Salesforce.  He was previously the founder and CEO of MetaMind, a deep learning startup that Salesforce acquired in 2016.  Socher also teaches the “Deep Learning for Natural Language Processing” course at Stanford University. Our conversation focuses on where deep learning and NLP are headed, and interesting current and near-future applications.

Richard Socher on the Future of Deep Learning

In this episode of the O’Reilly Bots Podcast, I speak with Dennis Mortensen, founder and CEO of X.ai, a personal assistant bot that handles meeting scheduling through email.

Dennis Mortensen on Email Bots

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I look back at 2016, a big year for bots that saw important developments in platforms, tools, and underlying AI.

2016 Bots Year in Review

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Brad Abrams, group product manager of Google Assistant, the company’s new AI-driven bot that lives in many different contexts, including the Pixel phone, the Allo messaging app, and the Google Home voice-controlled speaker.

Brad Abrams on Google Assistant

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Chris Messina, bot evangelist, creator of the hashtag, and, until recently, developer experience lead at Uber. We talk about the origins of MessinaBot, ruminate on the need for bots that truly exploit their medium rather than imitating older apps, and take a look at what’s ahead for bots in 2017.

Chris Messina on Conversational Commerce

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I speak with Amir Shevat, head of developer relations at Slack and the author of the forthcoming O’Reilly book "Designing Bots: Creating Conversational Experiences."

Amir Shevat on Enterprise Workplace Communication

In this episode of the O’Reilly Bots Podcast, I speak with Tim Hwang, an affiliated researcher at the Oxford Internet Institute, about AI-driven psyops bots and their capacity for social destabilization.

Tim Hwang on Bots That Cause Chaos

In this episode of the O’Reilly Bots Podcast, I speak with Tom Coates, co-founder of Thington, a service layer for the Internet of Things. Thington provides a conversational, messaging-like interface for controlling devices like lights and thermostats, but it’s also conversational at a deeper level: its very architecture treats the interactions between different devices like a conversation, allowing devices to make announcements to any other device that cares to listen.

Tom Coates on Conversational Devices

In this episode of the O’Reilly Bots Podcast, I talk about deep learning at the extremes of scale and computing power with Prabhat, who leads the data and analytics group at Lawrence Berkeley National Laboratory’s supercomputing center. If you’re working on commercial AI, it’s worth glancing across the divide at scientific AI.

Prabhat on Deep Learning for Science

In this episode of the Bots Podcast, we peer into the giant companies that are beginning to adopt messaging and bots. My guest is Tom Hadfield, founder of Message.io, a service that syndicates bots across many different messaging platforms.

Tom Hadfield on Bots in the Enterprise

In this episode of the Bots Podcast, Chris Messina and I reflect on what Facebook has become, the role that it now plays in our lives, and what it all means for developers. We recorded this discussion shortly after attending Facebook’s F8 Developer Conference in San Jose.

Chris Messina on Facebook as a Utility

In this episode of the O’Reilly Bots Podcast, Pete Skomoroch and I talk to Jason Laska and Michael Akilian of Clara Labs, creator of a virtual assistant—Clara—that schedules meetings and interacts in natural language through email.

E-mail is, to me, a highly promising (and somewhat underrated) venue for bots. Messaging is growing quickly, but e-mail is still the standard way to communicate within businesses and especially between businesses. E-mail conventions are somewhat standardized, and much of it is highly routinized—automatically generated reports, receipts, etc.—so it’s ripe for automation.

Laska, who leads the machine learning efforts at Clara Labs, and Akilian, the company’s co-founder and CTO, talk about the reality of developing an AI-driven product, and explain Clara’s human-in-the-loop system. “People are still there to do some of the most challenging aspects of this work, and that’s exactly what you want to use people for,” says Laska.

Jason Laska and Michael Akilian on Scheduling Bots

O'Reilly Media spreads the knowledge of innovators. At O’Reilly, a big part of our business is paying attention to what’s new and interesting in the world of technology. We have a pretty good record at having anticipated some of the big technology developments in recent history. For instance, we launched the first commercial Web site, GNN, in 1993; we organized the meeting at which the term “open source” was first adopted; we were early investors in Blogger, which helped launch the blogging revolution; and more recently, our Web 2.0 conference launched a world-wide meme. We call this predictive sense the “O’Reilly Radar.” And while we’re certainly not always right, we are, at least, good at making interesting guesses.

Our methodology is simple: we draw from the wisdom of the alpha geeks in our midst, paying attention to what’s interesting to them, amplifying these weak signals, and seeing where they fit into the innovation ecology. Add to that the original research conducted by our Research team, and you start to get a good picture of what the technology world is thinking about.

O'Reilly Bots Podcast

O'Reilly Radar