Unlock the secrets behind ServiceNow's structured release strategy. From understanding the biannual upgrade cycle to mastering the art of seamless transitions, this episode equips IT professionals with the knowledge to stay ahead in the ever-evolving ServiceNow ecosystem.

To read the original article: https://www.perspectium.com/blog/itsm-kpis-and-metrics-guide/ 

This audio guide is ideal for IT professionals, ServiceNow administrators, and anyone interested in staying informed about the platform's evolution and how to understand the various KPIs and Metrics in ITSM. Click here for more information: https://www.perspectium.com/products/servicenow-integration-datasync/

For more resources and tools to optimize your ServiceNow experience, visit Perspectium's website: https://www.perspectium.com/

ITSM KPIs and Metrics Guide: List of KPIs to Track and Best Practices for KPI Tracking

ServiceNow data replication, integration, archiving and backups. 
Take control of your ServiceNow data.
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