In this episode we introduce the co-hosts of Layer 8 podcast

EP1 - Intro

What do you do when someone higher up the organization ladder requests something and doesn’t follow standard procedure.  How to prevent this from happening in the future.

EP3 - I'm the King of the World

We discuss the frustration of being the IT/Office Mover/Picture Hanger/whatever needs to be done person.  How to change the perception and show the true value of IT.

EP4 - Other Duties as Assigned

Why creating accurate and meaningful job descriptions is important.   Steps needed to create them, and how to best make use of them. 

EP2 - Do you have what IT Takes?

Importance of doing background checks on all of your employees but especially your IT folks.

Ep6 - Did you just Come from Comicon?

Why you should do a technical phone screen before bringing people in for an in-person interview.  What should you ask during the phone screen.  Tools you can use to help evaluate candidates.

Ep5 - Why are you here?

Discuss importance of doing background check on all of you employees but especially the IT folks.  What red flags to be aware of during the background check. 

Ep7 - Of Course I Graduated Highschool

High-level IT discussions about the IT budget. What to do if there isn’t a budget and how to get started creating one.

Ep8- How Much does it Cost to run IT?

Making sure you don't say no, you just have to explain that either more resources, money or time are needed to make the request happen.

Ep9 - The Art of Saying No

In this episode we talk about having caution when signing contracts specifically when it comes to telecom companies.

Ep10 - I Wish I Knew How to Quit You

In this episode we talk about having caution when signing contracts specifically when it comes to telecom companies.


Ep11 - I Wish I Knew How To Quit You - Part 2

Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.


Ep12 - Bring Your Own Mess Part 1

Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

Ep13 - Bring Your Own Mess Part 2

How being able to train your replacement not only helps the organization but also your career.


Ep14 - May the Force Be With You

When does it make sense to outsource and when it doesn't.

Ep15 - To outsource or not to outsource

Creating documentation is not only important to the organization but also to you.

Ep16 - Organizational knowledge is the organization's

Talking about being a good manager and getting resources for your team. Stepping away from that technical role is a good thing.

Ep17 - Fight for your Team Part I

In this episode we answer the question "What is an MSP?" We help owners understand what to expect from an MSP. We got the question from a friend who truly wanted to know so we put it in the show.

Please visit us at  https://soarcommunitynetwork.com/scntechnology to learn about our services.

EP18 - What Is An MSP?

In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.

EP19 - The Job Is Not Done Until

Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.

Prometheus LayerEight

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