Name: EP19 - The Job Is Not Done Until by Prometheus LayerEight
Duration: 20 min 3 s
Description: In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.

Strategic IT Service

In this episode we introduce the co-hosts of Layer 8 podcast

EP1 - Intro

Importance of doing background checks on all of your employees but especially your IT folks.

Ep6 - Did you just Come from Comicon?

Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

Ep13 - Bring Your Own Mess Part 2

In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.

EP19 - The Job Is Not Done Until

Ordinary

Lose my Mind

Fade Away

This is a cover inspired by two songs: "Light My Fire" by The Doors, and "El Cantante" by Ruben Blades it represents our style of music fusing latin with pop/rock

Light My Fire

Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.

EP19 - The Job Is Not Done Until

Prometheus LayerEight

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