Operations Centre Manager, Michael Lorrimore discusses how Red Stack Tech are further planning to revolutionise its support model with its new service centre in Central Europe. Red Stack Tech’s new service centre will give customers the ability to talk to trained DBA professionals directly on the telephone and not a help desk adviser. The ability to talk to DBA’s in the case of a critical database emergency will help reduce downtime, increase resolution times and provide better customer service. For further information email us on 'marketing@redstk.com'

Red Stack Tech – Podcast 7 –  RST’s plan to revolutionise customer support

Red Stack Tech Ltd is a global Oracle Technology brand specialising in the provision of Oracle software, Hardware, Managed and professional services across the entire Oracle Technology stack. Established in the mid 90’s, Red Stack Tech have developed through R&D and investment in new technologies, a brand which is highly regarded within the Oracle landscape. Red Stack Tech are able to deliver full end-to-end solutions that encompass all Oracle technologies with a strong focus on Oracle Engineered Systems, Database Management Services and Business Analytics.

Red Stack Tech – Podcast 7 – RST’s plan to revolutionise customer support

RedStackTech