EP313 - Holiday 2023 Preview with Rob Garf of Salesforce  Episode 313 is preview of Holiday 2023 with , Vice President and General Manager, Retail at Salesforce. This is Robs' fifth time on the show, having previously been on episodes , , , and .   It's happened again. Your Halloween decorations have come down (or at least your pumpkin is not in good shape), you survived Amazon Prime Big Deal Days, and now you're getting ready to ditch your in-laws and enjoy one of the most exciting retail weeks of the year. Yes, it's time for Holiday 2023!   This year, we've decided to do things a bit different by previewing the holiday in advance of Turkey 5. Rob Garf has kindly joined to walk us through Salesforce's e-commerce forecast for November and December, and we compare it to all the other forecasts out there (NRF, Deloitte, Bain, US Dept of Commerce). In addition to the top line forecasts, we touch on retail versus e-commerce, changing shape of the holiday, discounting climate, inventory and supply chain impacts, top performing categories, the economy, and the impact of rapidly growing Chinese brands (Temu, Shein, TikTok).   Throughout this episode make liberal use of real-time data from Salesforce Shopping Insights HQ, which tracks how 1.5+ billion consumers are shaping shopping trends. You can see a real-time holiday dashboard, powered by Tableau so you can interact with the data yourself on the  page.   Episode 313 of the Jason &amp; Scot show was recorded on Wednesday November 8th, 2023.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript  Jason: [0:23]&nbsp;Welcome to the Jason and Scot show this is episode 313 being recorded on Wednesday November 8th&nbsp;2023 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo.  Scot: [0:39]&nbsp;Hey Jason and welcome back Jason and Scot show listeners Jason is 3:13 the lucky number I had the 13 is kind of on there so I think we'll count it.  Jason: [0:48]&nbsp;It's a lot of threes.  Scot: [0:50]&nbsp;Yeah yeah I think it's a primal have to get one of our research analyst to work on the&nbsp;okay so we are recording this in early November as Jason said so at that critical part of the retail calendar all the plans are laid the discounts are on the table Cyber Monday. Thanksgiving Black Friday everything's teed up and everyone's waiting in anticipation of what holiday is going to bring us this year. And we know longtime listeners will know that our holiday turkey five&nbsp;coverage with a lot of sprinkling of data is second to none in the industry and this year we're going to take it up a notch in past years we've had our friend of the show Rob Garf VP and GM for retail at Salesforce on after the turkey 5&nbsp;give us a real-time view of what they saw&nbsp;and for those of you that have been with us very long time this is her Jason's mom primarily those were episodes 110 249 282 and 299 man that's quite a track record&nbsp;this year we are going to take it up and have a delicious rub Garf before and after holiday sandwich it's kind of like that turkey sandwich but we're going to kind of sample it here before we even even have Thanksgiving. Rob before I before I go on welcome back for the fifth and I think record time on the show.  Rob: [2:11]&nbsp;Wow I love it this is I will have to call the Guinness book up and make sure we get this knocked in&nbsp;memory on this is fantastic it's always good to be here and even better Scott and Jason and first of all thank you for having me on&nbsp;doing a little bit of a preview because as you mention were normally crawling through the data talking about the holiday weekend and seeing where everything lands after the critical time period&nbsp;and it's fun to take a little bit of a sneak preview and...

EP313 - Holiday 2023 Preview with Rob Garf of Salesforce

The Jason &amp; Scot Show.&nbsp; Podcast about e-commerce and digital shopper marketing. Editor note: We're trying some fun new AI features for this episode. The following show notes were written by ChatGPT. We're also let AI remove all the "stop words" in our audio, and we've switched from Google to OpenAI for our audio transcription. Let us know your feedback. In this episode of the Jason and Scot show, our special guest is Sean D. Nelson, the CEO and founder of Lovesac. He shares his inspiring journey of starting the company as a beanbag business in his basement and growing it into a successful public company. Sean highlights the key moments of his entrepreneurial journey, including winning a million dollars on Richard Branson's reality TV show and navigating the ups and downs of the business. Sean has upcoming  and , both entitled "Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story."  Sean emphasizes the importance of being a direct-to-consumer brand and how Lovesac has found sustained success by focusing on customer acquisition costs and offering a high-quality product. He discusses the concept of direct-to-consumer and shares his thoughts on its significance. Sean believes that having a differentiated product that provides value to customers is crucial, rather than simply relying on an online sales strategy.  The conversation also touches on the topic of innovation and how Lovesac has been able to push the boundaries of what a furniture company can offer. Sean discusses their Stealth Tech innovation, which incorporates surround sound into their couches, as well as their commitment to creating products that are built to last and designed to evolve.  Sean acknowledges the challenges of operating in physical retail and highlights the importance of their showrooms in reducing customer acquisition costs and providing a hands-on experience for customers. He also mentions their partnerships with Best Buy and Costco to expand their reach.  The discussion expands to the future of retail and e-commerce, with Sean mentioning the transformative role of AI but cautioning that it takes time for movements to fully evolve. He emphasizes the importance of being patient and keeping an eye on developments in the industry.  The conversation concludes with Sean expressing his long-term commitment to Lovesac and his desire to build something meaningful rather than focusing solely on personal gain. Listeners are invited to check out Sean's podcast and website, as well as his upcoming book, which will be released in January.  Overall, this episode provides insights into the journey and philosophy behind Lovesac's success and offers valuable perspectives on entrepreneurship, innovation, and the future of retail. Chapters 0:00:46 Introduction and Welcome to the Show 0:08:36 The Journey of Love Sack: From Highs to Lows 0:12:05 Love Sack's Traditional IPO and Company Performance 0:15:49 The Importance of Having a Differentiated Product 0:19:49 The Value and Overhype of Market Movements 0:23:18 Sactionals: Built to Last, Designed to Evolve 0:25:56 Driving a Movement for Sustainable Consumerism 0:31:36 Innovation and the Evolution of Lovesac's Product Line 0:37:07 The Strength of Lovesac's Physical Showrooms in the DTC Landscape 0:40:03 Testing and Learning: Mobile Concierge and Shop and Shop 0:41:52 AI's transformative role in the future of technology 0:50:08 Long-Term Vision vs Quick Profit Episode 313 of the Jason &amp; Scot show was recorded on Thursday, November 9th, 2023. Transcript Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scot&nbsp;show.&nbsp;This&nbsp;episode&nbsp;is&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Thursday,&nbsp;November&nbsp;9th,&nbsp;2023. I'm&nbsp;your&nbsp;host,&nbsp;Jason "RetailGeek"&nbsp;Goldberg, and&nbsp;as&nbsp;usual,&nbsp;I'm&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scot&nbsp;Wingo.   Scot:...

EP314 - Shawn Nelson, Founder and CEO of Lovesac

EP315 - 2023 Turkey5 Recap with Salesforces Rob Garf Episode 315 is a recap of Turkey5 (The five days from Thanksgiving through Cyber Monday) 2023 with&nbsp;, Vice President and General Manager, Retail at Salesforce. This is Robs' Six time on the show, having previously been on episodes , , , , and .   Jason and Scot discuss the "Turkey 5" with their guest Rob Garf, VP and GM for retail at Salesforce. They analyze data from various sources to provide insights into the holiday shopping season. According to the U.S. Department of Commerce, e-commerce grew 7.75% in Q3, while total retail only grew 2%. Jason emphasizes the need for e-commerce to grow at least 7.7% in Q4 to stay on track. Adobe's data shows that Black Friday sales were up 7.5% and Cyber Monday sales were up 12.4% from the previous year. The speakers also discuss data from BigCommerce, MasterCard, and Salesforce, highlighting growth in online sales on Cyber Monday and Black Friday.   Rob Garf adds his observations on retail industry trends, noting an increase in demand and robust pricing. He mentions a rebound in demand in Europe, excluding the UK, and highlights retailers' focus on profitability and inventory levels. The discussion then turns to Amazon's innovative advertising approach during a Friday NFL game, where shoppable ads were displayed via QR codes. Jason believes this strategy will benefit Amazon, as it monetizes viewership and reinforces the brand.   Discounting played a significant role in driving demand during Cyber Week, with retailers offering an average of 30% off. Consumers were patient, waiting for attractive deals, while retailers managed their inventory and discounting strategies well. The luxury category, however, did not perform as strongly, with only a slight increase or even a decrease in sales. The hosts touch on the resale market and the growing popularity of Buy Now, Pay Later (BNPL) options and mobile wallets. They discuss the potential impact of mobile wallets on shopping behavior and note that BNPL resonates with new consumers and has replaced layaway.   Finally, the hosts mention the passing of Charlie Munger and the filing of an IPO by Xi'an, encouraging listeners to support the show and announcing more holiday shopping data and reports on Salesforce.com.   0:00:46 Introduction to the Jason and Scot Show 0:05:04 Black Friday: First Sales for Vendors 0:14:06 Softness in Consumer Electronics and Toys Market 0:14:55 Black Friday and Cyber Monday Impact on Holiday Season Shape 0:16:32 Retailers' Inventory Management and Positive Growth Forecast 0:17:47 Retailers analyzing profitability and customer profitability. 0:18:29 Increase in Demand and Robust Pricing 0:22:34 Amazon's Innovative Advertising and Potential Profitability for Holiday 0:26:27 Discount rates over Cyber Week in comparison to previous years 0:29:04 Retailers' management of inventory and transparency in discounting strategy 0:31:52 Consumer behavior and the rise of Buy Now, Pay Later (BNPL) 0:33:32 Mobile wallets and the impact on checkout process and shopping experiences 0:35:26 Buy Now, Pay Later Growing and Replacing Layaway 0:37:22 Charlie Munger's Passing and Xi'an's IPO Announcement   Throughout this episode make liberal use of real-time data from Salesforce Shopping Insights HQ, which tracks how 1.5+ billion consumers are shaping shopping trends. You can see a real-time holiday dashboard, powered by Tableau so you can interact with the data yourself on the  page.   Episode 313 of the Jason &amp; Scot show was recorded on Tuesday November 28th, 2023. &nbsp; Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript  Jason:...

EP315 - 2023 Turkey5 Recap with Salesforces Rob Garf

EP312 - Amazon Q3 2023 Earnings Amazon reported another strong quarter across the board for Q3, soundly exceeding analyst profit expectations and retail industry averages. In this episode we break down the AWS AI, Ads, and retail performance.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript  Jason: [0:23]&nbsp;Welcome to the Jason and Scot show&nbsp;this is episode 312 being recorded on Monday October 30th right before Halloween I'm Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo.  Scot: [0:38]&nbsp;Hey Jason and welcome back to Jason and Scot show listeners&nbsp;Jason it's a Halloween Eve hallow Eve but also we just watch the Mac live presentation from Apple or live&nbsp;presented recorded earlier presentation from Apple about new Macs,&nbsp;so I don't know I think I'm going to ask you about Max first are you going to get a new Mac are you sitting out this upgrade cycle.  Jason: [1:07]&nbsp;I am on the fence guy of course I want one I have scheduled a meeting with my family CFO to see if I can,&nbsp;I can justify it so so we'll see I did not order one tonight I'm actually. Still super happy with my M1 MacBook Pro so so I know M3 is at least three times better so so of course I want one but we'll see when I pull the trigger what about you is yours already on the way.  Scot: [1:38]&nbsp;I have been a while without an upgrade and running a little long on the tooth on this guy so yes&nbsp;I have a new machine coming they were actually pretty generous on the trade-ins you should just do an experiment before you talk to the CFO plug-in that trade in and see if it.  Jason: [1:56]&nbsp;That could be the.  Scot: [1:58]&nbsp;You a better presentation also if you have an Apple credit card which I'm sure you do they have a really compelling offer there.  Jason: [2:07]&nbsp;All right lots of lots of good good things to consider my nine-year-old has made it clear that we're not allowed to trade anything in it.  Scot: [2:17]&nbsp;It's got dibs on.  Jason: [2:20]&nbsp;He's very he's very aware of the technology trickle down.  Scot: [2:24]&nbsp;Oh man well you can somewhere down the stream there's going to be one that you could trade in but I don't think it may have as much impact as your courage.  Jason: [2:32]&nbsp;I I don't know if he's ever going to own a computer device with a keyboard will see but yeah he's actually not that interested in my laptop.  Scot: [2:40]&nbsp;Speaking of baby geek or I guess now he's I don't know kindergarten geek.  Jason: [2:46]&nbsp;Third grade geek.  Scot: [2:47]&nbsp;Third grade geek what's he thinking about Halloween I hear he's kind of outgrown Star Wars which makes me casa.  Jason: [2:56]&nbsp;He still like Star Wars but he yeah he is not doing a Star Wars character last year he did a Pokemon character he did Pikachu and this year he's stepped up to Charizard so that.  Scot: [3:09]&nbsp;Very rare.  Jason: [3:11]&nbsp;Enables well I think it depends on which Charizard butt. That steps up the whole opportunity to build pyrotechnics into the costume.  Scot: [3:21]&nbsp;All right watch out for some evil Pokemon people that try to capture.  Jason: [3:26]&nbsp;Yeah I think the big debate in our house which isn't hasn't fully happened yet is who's trick-or-treating with Stephen and who's staying behind to try to scare the bejesus out of neighborhood kids.  Scot: [3:36]&nbsp;I'm thinking you and a gorilla suit or you could be in the last year's Pokemon suit or Pikachu suit that could be a fun combo.  Jason: [3:45]&nbsp;Yeah last year I actually had knee surgery only a few days before Halloween so I won by default because I couldn't really walk but this year I feel like I have no good excuse.  Scot: [3:56]&nbsp;Right as the title shows the purpose of this as we...

EP312 - Amazon Q3 2023 Earnings

EP311 - Video Commerce with Qurate's Brian Beitler   is the Founder and General Manager of Live Shop Ventures, a video commerce initiative within the , which is the parent company of HSN and QVC. Brian has also served as the CMO of Qurate Retail Group, in addition to many other interesting marketing roles in the retail world.   We met Brian at  and arranged this interview. We cover video commerce, differences in adoption between Western and Eastern Markets. The role of livestreaming, and the benefits of being a "commerce platform with video" vs. "a video platform with commerce." We also explore the origin on Live ShopVentures, it's first video marketplace on a mobile app, , and the benefits on incubating a start-up within an established company.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 311 of the Jason &amp; Scot show was recorded on Thursday, August 31th.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript Jason: [0:23]&nbsp;Welcome to the Jason and Scot show this is episode 311 being recorded on Thursday August 31st 2023 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo.  Scot: [0:39]&nbsp;Hey Jason and welcome back Jason and Scot show listeners Jason as you know one of the most common questions we get from our huge listing audience is about live streaming with e-commerce&nbsp;is it a big deal why is it seem to be growing faster in the East versus the west and how important is it to live live streaming&nbsp;so we thought we'd get a expert on the show as a guest that could help unpack that for us all&nbsp;and you better than someone who's LED marketing for numerous historic Brands and served as the CMO for the mother of all video shopping sites QVC / HSN and so that's exactly who we found,&nbsp;we're excited to welcome to the show Brian beitler he is the founder of mobile V Commerce app called soon and the general manager of live shop venters both part of the Keurig group. And I'm not sure Jason but that's a lot of words in the title but I think it's maybe half of the words in your title but welcome to the show Brian we're excited to have you.  Brian: [1:36]&nbsp;Grateful to be here and I'll work on trying to lengthen the title so I can keep up with Jason.  Jason: [1:41]&nbsp;Set your set your goals higher Brian.  Brian: [1:43]&nbsp;Thank you for having me.  Jason: [1:48]&nbsp;Brian we are thrilled to have you and as our listeners will quickly figure out&nbsp;and we are eager to jump into all this video Commerce stuff but before we do we always like to give the listeners a little bit of perspective about&nbsp;our guests background and where they're coming from and in your case it's a super impressive retail / consumer background so can you&nbsp;can you give us the version that your mom would share with her friends in the elevator.  Brian: [2:15]&nbsp;Happy to do so so I'll back up a decade or two but I started well where I consider I started my career was at Mattel that huge toy conglomerate in fact they're very popular right now coming off of a I think a major hit movie. It's doing very well. Yes I think so has the rest of the world at this point but I started my career there and fell in love with the toy industry and thought that's where I would really spend. My entire career when I left Mattel. In the early 2000s I at the time was leading the core part of the Hot Wheels brand a dream job as a father and a former young boy.  [2:56]&nbsp;But I thought I would give myself a taste of retail in the toy industry so I actually left metallic thought I would spend a couple of years on the retail side working with it. A brand I knew we all knew and loved at some point in our childhood called Toys R...

EP311 - Video Commerce with Qurate's Brian Beitler

EP316 - Annual Predictions 2024&nbsp; Jason visited the Walmart Neighborhood Market in Pea Ridge, Arkansas featuring drone delivery. Here is a&nbsp;&nbsp;for those interested. 2023 Predictions&nbsp;Recap Jason:  At least 2 retail bankruptcies (besides Party City)&nbsp;Yes BNPL Consolidation (Klarna, Affirm, Afterpay. Sezzle) – at least one merges/exits US or BNPL.&nbsp;No Shopify launches an ad product such as a retail media network&nbsp;Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks.&nbsp;No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US)&nbsp;Yes  Jason Total Score: 3 of 5 Scot:  Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they&nbsp;take share&nbsp;and raise the bar on shipping.&nbsp;Yes Shopify is acquired&nbsp;No An innovation in e-commerce powered by ai (gpt4) surprises us by how fast it’s adopted and how cool it is.&nbsp;Yes E-commerce accelerates back to the mean in 2H after a mean regression in 1H. E-com returns 10-15% growth rates.&nbsp;Yes Sephora and/or Ulta move to a subscription model for new product discovery.&nbsp;Yes  Scot Total Score: 4 of 5 Trends revert to the mean, and Scot is back on Top! 2024 Predictions Jason:  Retail Media Networks go In-store. At least 1 top 20 retailer launches a digital in-store ad network AI is even hotter at end of 2024 than now. Most text boxes in E-Com are GenAI powered. A least one retailer has an AI based auto-replenishment solution with significant adoption. Bifurcation drives at least two more retail bankruptcies, including 1 national specialty retailer, and one general merchandise/dept store. (two top 50 retailers) China companies focus more on West and get more traction. Shein successful IPO. Temu US gets to at least 75% of target US E-Com. Grocery E-Commerce goes from $95B to $125B in 2024 (after being down in 2023 per Bricks meets clicks).  Bonus: Live-steaming, MetaVerse, Crypto still not a major thing in e-commerce; Management stops blaming performance on retail crime; and Smaller RMN’s fail. Scot:  Amazon relaunches Alexa on a native LLM Temu falters as people realize it’s wish 2.0 RMN is currently $52b, growing 20% y/y, accelerates in 24 to 30% and $67b (coresight has the 52 datapoint) Instacart who’s stock IPO’d at $33 and now is $23, solves ads and pops to 40 While everyone thinks Shein/Temu takes share from Amazon, they end up hurting Nordstrom, Macys and Target instead – materially (10%+) focus on apparel, maybe take target out?  Don’t forget to like our&nbsp;&nbsp;page, and if you enjoyed this episode please write us a review on itunes. Episode 316 of the Jason &amp; Scot show was recorded on&nbsp;Thursday, January 11th, 2024.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript  Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show.&nbsp;This&nbsp;is&nbsp;episode&nbsp;316&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Thursday,&nbsp;January&nbsp;11th. I’m&nbsp;your&nbsp;host,&nbsp;Jason&nbsp;Retail&nbsp;Geek&nbsp;Goldberg.&nbsp;And&nbsp;as&nbsp;usual,&nbsp;I’m&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scott&nbsp;Wingo.&nbsp;go.  Scot: [0:39]&nbsp;Hey,&nbsp;Jason,&nbsp;and&nbsp;welcome&nbsp;back.&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show&nbsp;listeners. Well,&nbsp;folks,&nbsp;this&nbsp;is&nbsp;one&nbsp;of&nbsp;our&nbsp;most&nbsp;popular&nbsp;shows&nbsp;of&nbsp;the&nbsp;year. This&nbsp;is&nbsp;our&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;annual&nbsp;prediction&nbsp;show. This&nbsp;is&nbsp;where&nbsp;being&nbsp;an&nbsp;audio&nbsp;podcast&nbsp;really&nbsp;works&nbsp;against&nbsp;us....

EP316 - Annual Predictions 2024

EP317 - Amazon Q4 Results&nbsp;  Episode Summary:   In this episode, Jason Goldberg and Scot Wingo dive deep into Amazon's fourth-quarter results for 2023, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI on Amazon's business and provide insights into the company's future guidance for Q1 2024.   Amazon had a strong Q4 earnings report, beating analyst expectations for revenue and income. In fact, it was Amazon's most profitable quarter ever.   Retail sales were up 6%, which imputes a 2023 GMV of $515B - $660B in the US for all of 2023. The bottom end of that estimate would be a 9% growth over 2023, versus all of Core Retail in the US (x Gas and Auto) which grew 3.6% in 2023. This impressive growth was achieved while Amazon improved delivery times (6B packages delivered next day, and 1B delivered same day, same day offered in 110 metros) and reduced cost to serve by $0.45/package in the US (the first reduction in cost to serve since 2018).   AWS accelerated growth but slowly declined margins.   Ad revenue was again the brightest spot, growing 27% to $14.7B, resulting in $47B in revenue the last 12 months, and a $58B run rate. The income generated from that ad revenue was likely more than $27B, far in excess of the $21B Amazon earned from AWS. Once again demonstrating that Ads are Amazons biggest income generator.   Amazons total GMV in the US likely falls in-between Walmart's expected 2023 GMV of $442B and Walmart plus Sam's Club total US GMV of $519B. Walmart reports it's Q4 on Feb 20.   Amazon probably represented 24% of ALL retail growth in the US in 2023. Amazon, Walmart, Temu, and Shein alone likely represented 49% of all 2023 Us retail growth (leaving mostly crumbs for the rest of retail).   Amazon also announced Rufus, a new Gen AI based search amenity for the e-commerce site.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 317 of the Jason &amp; Scot show was recorded on Wednesday, February 7th, 2024.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;Show.&nbsp;This&nbsp;is&nbsp;episode&nbsp;317&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Wednesday,&nbsp;February&nbsp;7th,&nbsp;2024. I'm&nbsp;your&nbsp;host,&nbsp;Jason&nbsp;Retail&nbsp;Geek&nbsp;Goldberg,&nbsp;and&nbsp;as&nbsp;usual,&nbsp;I'm&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scott&nbsp;Wingo.  Scot: [0:38]&nbsp;Hey,&nbsp;Jason,&nbsp;and&nbsp;welcome&nbsp;back,&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;Show&nbsp;listeners. Jason,&nbsp;we've&nbsp;been&nbsp;talking&nbsp;about&nbsp;ARVR&nbsp;since&nbsp;before&nbsp;shop.org&nbsp;changed&nbsp;its&nbsp;name. And&nbsp;did&nbsp;you&nbsp;get&nbsp;a&nbsp;vision&nbsp;pro&nbsp;and&nbsp;how&nbsp;is&nbsp;it&nbsp;i.   Jason: [0:57]&nbsp;Did&nbsp;not&nbsp;i&nbsp;feel&nbsp;like&nbsp;i've&nbsp;let&nbsp;you&nbsp;and&nbsp;our&nbsp;listeners&nbsp;down&nbsp;i&nbsp;desperately&nbsp;wanted&nbsp;to&nbsp;lie&nbsp;and&nbsp;say&nbsp;that&nbsp;we&nbsp;were&nbsp;recording&nbsp;this&nbsp;episode&nbsp;through&nbsp;our&nbsp;joint&nbsp;vision&nbsp;pros&nbsp;i&nbsp;did&nbsp;i&nbsp;did&nbsp;go&nbsp;do&nbsp;a&nbsp;demo&nbsp;and&nbsp;it&nbsp;it&nbsp;seems&nbsp;super&nbsp;cool&nbsp;i&nbsp;am&nbsp;sorting&nbsp;through&nbsp;my&nbsp;my&nbsp;highly&nbsp;poor&nbsp;vision&nbsp;to&nbsp;see&nbsp;what&nbsp;sort&nbsp;of&nbsp;corrective&nbsp;lenses&nbsp;i'll&nbsp;need&nbsp;to&nbsp;put&nbsp;into&nbsp;the&nbsp;thing,&nbsp;to&nbsp;pull&nbsp;the&nbsp;trigger.&nbsp;I&nbsp;heard&nbsp;yours&nbsp;has&nbsp;arrived&nbsp;though.  Scot:...

EP317 - Amazon Q4 Results

EP318 - Temu Deep Dive with Earnest Analytics&nbsp;  Episode Summary:   In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep Temu, the online marketplace operated by the Chinese e-commerce company PDD Holdings, that has become the fastest growing retailer in history.   Joining us on the episode is  is the Head of Marketing for Earnest Analytics. Earnest works with world-class data partners to acquires, anonymize, and productize insight about the entire U.S. Economy. They have posted numerous insights about Temu in the US this year:    Feb 28:   March 5:   March 12:     In this episode we cover who Temu is, how big they have become, who their customers are and what retailers they are likely impacting, their go to market strategy (and especially their marketing spend), the controversy around their use of the Global Postal Treaty, and some of their potential risks. We also explore where they could go next. If you're in the commerce space, you'll want to make sure you are up to speed on Temu.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 318 of the Jason &amp; Scot show was recorded on Wednesday, March 13th, 2024.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show.&nbsp;This&nbsp;is&nbsp;episode&nbsp;318&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Wednesday,&nbsp;March&nbsp;13th,&nbsp;2024.  I'm&nbsp;your&nbsp;host,&nbsp;Jason&nbsp;“Retailgeek”&nbsp;Goldberg.&nbsp;And&nbsp;as&nbsp;usual,&nbsp;I'm&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scott&nbsp;Wingo.   Scot: [0:39]&nbsp;Hey,&nbsp;Jason,&nbsp;and&nbsp;welcome&nbsp;back,&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show&nbsp;listeners.  Jason,&nbsp;one&nbsp;of&nbsp;the&nbsp;topics&nbsp;that&nbsp;is&nbsp;coming&nbsp;up&nbsp;a&nbsp;lot&nbsp;this&nbsp;year,&nbsp;we&nbsp;talked&nbsp;a&nbsp;lot&nbsp;at&nbsp;a&nbsp;lot&nbsp;in&nbsp;our&nbsp;recap&nbsp;and&nbsp;our&nbsp;preview&nbsp;is&nbsp;Temu.  By&nbsp;many&nbsp;measures,&nbsp;people&nbsp;think&nbsp;they're&nbsp;one&nbsp;of&nbsp;the&nbsp;fastest&nbsp;growing&nbsp;e-commerce&nbsp;companies&nbsp;in&nbsp;history.  If&nbsp;you&nbsp;watch&nbsp;the&nbsp;Super&nbsp;Bowl,&nbsp;I&nbsp;think&nbsp;they&nbsp;spent&nbsp;$8&nbsp;trillion&nbsp;on&nbsp;ads&nbsp;there.  So&nbsp;we&nbsp;want&nbsp;to&nbsp;do&nbsp;a&nbsp;deep&nbsp;dive&nbsp;into&nbsp;this&nbsp;and&nbsp;cover&nbsp;a&nbsp;number&nbsp;of&nbsp;topics.  We&nbsp;want&nbsp;to&nbsp;talk&nbsp;about&nbsp;a&nbsp;little&nbsp;background&nbsp;around&nbsp;Temu.  What's&nbsp;it&nbsp;mean&nbsp;for&nbsp;U.S.&nbsp;retailers?&nbsp;And,&nbsp;you&nbsp;know,&nbsp;it's&nbsp;a&nbsp;Chinese&nbsp;company.  Does&nbsp;it&nbsp;even&nbsp;matter?&nbsp;If&nbsp;yes,&nbsp;why?  Because&nbsp;Temu&nbsp;isn't&nbsp;public&nbsp;and&nbsp;they&nbsp;are&nbsp;a&nbsp;Chinese&nbsp;company,&nbsp;they&nbsp;don't&nbsp;really&nbsp;disclose&nbsp;any&nbsp;information.  So&nbsp;we&nbsp;wanted&nbsp;to&nbsp;bring&nbsp;on&nbsp;a&nbsp;guest&nbsp;that&nbsp;is&nbsp;basically&nbsp;a&nbsp;Temu&nbsp;expert.  So&nbsp;we&nbsp;looked&nbsp;around&nbsp;and&nbsp;we&nbsp;found&nbsp;Michael&nbsp;Maloof.  He&nbsp;is&nbsp;the&nbsp;head&nbsp;of&nbsp;marketing&nbsp;at&nbsp;Ernest&nbsp;Analytics.  Ernest&nbsp;works&nbsp;with&nbsp;world-class&nbsp;data&nbsp;partners&nbsp;to&nbsp;acquire,&nbsp;anonymize,&nbsp;and&nbsp;productize&nbsp;insights&nbsp;about&nbsp;the&nbsp;U.S.&nbsp;economy.  They&nbsp;have&nbsp;posted&nbsp;lots&nbsp;of&nbsp;articles.&nbsp;This&nbsp;is&nbsp;how&nbsp;we&nbsp;found&nbsp;Michael.  I&nbsp;think&nbsp;you&nbsp;know&nbsp;him&nbsp;as&nbsp;well&nbsp;from&nbsp;the&nbsp;trade&nbsp;show&nbsp;circuit.  So he's going to help us do this deep dive into what's...

EP318 - Temu Deep Dive with Earnest Analytics

EP319 - Amazon Q1 2024 Recap http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Episode Summary:   In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep into Amazon's first quarter results for 2024, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI on Amazon's business and provide insights into the company's future guidance for Q2 2024.             In our latest episode, Jason and Scott cover a range of topics, starting with their reflections on recent events such as May the 4th and Cinco de Mayo. Jason shares intriguing stories from his extensive travels and interactions with listeners worldwide. Scott delves into the intersection of e-commerce and the auto industry, honing in on Carvana. The duo also delves into the U.S. Department of Commerce retail indicators data, shedding light on trends in retail sales and e-commerce growth. The conversation pivots towards Amazon's recent earnings report, contextualizing it within the realm of AI investments by tech giants like Meta and Alphabet, offering valuable industry insights and analysis.   The discussion continues with a focus on Amazon's earnings report, zooming in on concerns around AWS amid heightened competition from Alphabet and Azure. The rising trend of AI investments, particularly in data training applications, is explored, alongside the growing popularity of open source AI models due to cost and privacy considerations. Despite a conservative Q2 guidance, Amazon impresses with robust revenue that surpasses Wall Street expectations, particularly in operating income. The retail segment shows exceptional growth, exceeding operating income estimates for both domestic and international divisions. Notably, Amazon's performance in brick-and-mortar stores, spearheaded by Whole Foods, demonstrates resilience with a 6.3% growth rate. AWS stands out with a 17% growth, dispelling market share concerns and showcasing accelerated revenue growth, illustrating Amazon's continuous growth potential and innovation prowess.   Scott delves deeper into Amazon's positive quarterly earnings report, emphasizing the remarkable revenue performance, especially in operating income. Insights are shared on Amazon's successful agnostic approach to LLM models and the potential advancements in generative AI. The conversation shifts towards the burgeoning ads business at Amazon, underlining its profitability and future growth prospects. Scot also outlines Amazon's Q2 guidance and the potential impacts of consumer spending patterns on the retail sector, including concerns about changing consumer behaviors and economic pressures shaping market dynamics. Jason complements the discussion with additional perspectives on consumer behavior and economic influences reshaping the market landscape.   Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon's expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. Insights from Andy Jassy shed light on Amazon's logistics business approach. The conversation expands to include how companies like Spiffy are embracing a similar model of sharing proprietary products to drive innovation and revenue growth, showcasing an evolving landscape of retail innovation.   The podcast unpacks the complex world of grocery retail, highlighting Amazon's experimental forays like Just Walk Out technology and the Amazon Dash cart, while examining the challenges in delineating Amazon's grocery sector strategy. A comparison is drawn between Amazon's strategies and those of rivals like Walmart...

EP317 - Amazon Q4 Results

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