EP311 - Video Commerce with Qurate's Brian Beitler   is the Founder and General Manager of Live Shop Ventures, a video commerce initiative within the , which is the parent company of HSN and QVC. Brian has also served as the CMO of Qurate Retail Group, in addition to many other interesting marketing roles in the retail world.   We met Brian at  and arranged this interview. We cover video commerce, differences in adoption between Western and Eastern Markets. The role of livestreaming, and the benefits of being a "commerce platform with video" vs. "a video platform with commerce." We also explore the origin on Live ShopVentures, it's first video marketplace on a mobile app, , and the benefits on incubating a start-up within an established company.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 311 of the Jason &amp; Scot show was recorded on Thursday, August 31th.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript Jason: [0:23]&nbsp;Welcome to the Jason and Scot show this is episode 311 being recorded on Thursday August 31st 2023 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo.  Scot: [0:39]&nbsp;Hey Jason and welcome back Jason and Scot show listeners Jason as you know one of the most common questions we get from our huge listing audience is about live streaming with e-commerce&nbsp;is it a big deal why is it seem to be growing faster in the East versus the west and how important is it to live live streaming&nbsp;so we thought we'd get a expert on the show as a guest that could help unpack that for us all&nbsp;and you better than someone who's LED marketing for numerous historic Brands and served as the CMO for the mother of all video shopping sites QVC / HSN and so that's exactly who we found,&nbsp;we're excited to welcome to the show Brian beitler he is the founder of mobile V Commerce app called soon and the general manager of live shop venters both part of the Keurig group. And I'm not sure Jason but that's a lot of words in the title but I think it's maybe half of the words in your title but welcome to the show Brian we're excited to have you.  Brian: [1:36]&nbsp;Grateful to be here and I'll work on trying to lengthen the title so I can keep up with Jason.  Jason: [1:41]&nbsp;Set your set your goals higher Brian.  Brian: [1:43]&nbsp;Thank you for having me.  Jason: [1:48]&nbsp;Brian we are thrilled to have you and as our listeners will quickly figure out&nbsp;and we are eager to jump into all this video Commerce stuff but before we do we always like to give the listeners a little bit of perspective about&nbsp;our guests background and where they're coming from and in your case it's a super impressive retail / consumer background so can you&nbsp;can you give us the version that your mom would share with her friends in the elevator.  Brian: [2:15]&nbsp;Happy to do so so I'll back up a decade or two but I started well where I consider I started my career was at Mattel that huge toy conglomerate in fact they're very popular right now coming off of a I think a major hit movie. It's doing very well. Yes I think so has the rest of the world at this point but I started my career there and fell in love with the toy industry and thought that's where I would really spend. My entire career when I left Mattel. In the early 2000s I at the time was leading the core part of the Hot Wheels brand a dream job as a father and a former young boy.  [2:56]&nbsp;But I thought I would give myself a taste of retail in the toy industry so I actually left metallic thought I would spend a couple of years on the retail side working with it. A brand I knew we all knew and loved at some point in our childhood called Toys R...

EP311 - Video Commerce with Qurate's Brian Beitler

EP316 - Annual Predictions 2024&nbsp; Jason visited the Walmart Neighborhood Market in Pea Ridge, Arkansas featuring drone delivery. Here is a&nbsp;&nbsp;for those interested. 2023 Predictions&nbsp;Recap Jason:  At least 2 retail bankruptcies (besides Party City)&nbsp;Yes BNPL Consolidation (Klarna, Affirm, Afterpay. Sezzle) – at least one merges/exits US or BNPL.&nbsp;No Shopify launches an ad product such as a retail media network&nbsp;Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks.&nbsp;No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US)&nbsp;Yes  Jason Total Score: 3 of 5 Scot:  Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they&nbsp;take share&nbsp;and raise the bar on shipping.&nbsp;Yes Shopify is acquired&nbsp;No An innovation in e-commerce powered by ai (gpt4) surprises us by how fast it’s adopted and how cool it is.&nbsp;Yes E-commerce accelerates back to the mean in 2H after a mean regression in 1H. E-com returns 10-15% growth rates.&nbsp;Yes Sephora and/or Ulta move to a subscription model for new product discovery.&nbsp;Yes  Scot Total Score: 4 of 5 Trends revert to the mean, and Scot is back on Top! 2024 Predictions Jason:  Retail Media Networks go In-store. At least 1 top 20 retailer launches a digital in-store ad network AI is even hotter at end of 2024 than now. Most text boxes in E-Com are GenAI powered. A least one retailer has an AI based auto-replenishment solution with significant adoption. Bifurcation drives at least two more retail bankruptcies, including 1 national specialty retailer, and one general merchandise/dept store. (two top 50 retailers) China companies focus more on West and get more traction. Shein successful IPO. Temu US gets to at least 75% of target US E-Com. Grocery E-Commerce goes from $95B to $125B in 2024 (after being down in 2023 per Bricks meets clicks).  Bonus: Live-steaming, MetaVerse, Crypto still not a major thing in e-commerce; Management stops blaming performance on retail crime; and Smaller RMN’s fail. Scot:  Amazon relaunches Alexa on a native LLM Temu falters as people realize it’s wish 2.0 RMN is currently $52b, growing 20% y/y, accelerates in 24 to 30% and $67b (coresight has the 52 datapoint) Instacart who’s stock IPO’d at $33 and now is $23, solves ads and pops to 40 While everyone thinks Shein/Temu takes share from Amazon, they end up hurting Nordstrom, Macys and Target instead – materially (10%+) focus on apparel, maybe take target out?  Don’t forget to like our&nbsp;&nbsp;page, and if you enjoyed this episode please write us a review on itunes. Episode 316 of the Jason &amp; Scot show was recorded on&nbsp;Thursday, January 11th, 2024.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript  Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show.&nbsp;This&nbsp;is&nbsp;episode&nbsp;316&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Thursday,&nbsp;January&nbsp;11th. I’m&nbsp;your&nbsp;host,&nbsp;Jason&nbsp;Retail&nbsp;Geek&nbsp;Goldberg.&nbsp;And&nbsp;as&nbsp;usual,&nbsp;I’m&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scott&nbsp;Wingo.&nbsp;go.  Scot: [0:39]&nbsp;Hey,&nbsp;Jason,&nbsp;and&nbsp;welcome&nbsp;back.&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show&nbsp;listeners. Well,&nbsp;folks,&nbsp;this&nbsp;is&nbsp;one&nbsp;of&nbsp;our&nbsp;most&nbsp;popular&nbsp;shows&nbsp;of&nbsp;the&nbsp;year. This&nbsp;is&nbsp;our&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;annual&nbsp;prediction&nbsp;show. This&nbsp;is&nbsp;where&nbsp;being&nbsp;an&nbsp;audio&nbsp;podcast&nbsp;really&nbsp;works&nbsp;against&nbsp;us....

EP316 - Annual Predictions 2024

EP317 - Amazon Q4 Results&nbsp;  Episode Summary:   In this episode, Jason Goldberg and Scot Wingo dive deep into Amazon's fourth-quarter results for 2023, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI on Amazon's business and provide insights into the company's future guidance for Q1 2024.   Amazon had a strong Q4 earnings report, beating analyst expectations for revenue and income. In fact, it was Amazon's most profitable quarter ever.   Retail sales were up 6%, which imputes a 2023 GMV of $515B - $660B in the US for all of 2023. The bottom end of that estimate would be a 9% growth over 2023, versus all of Core Retail in the US (x Gas and Auto) which grew 3.6% in 2023. This impressive growth was achieved while Amazon improved delivery times (6B packages delivered next day, and 1B delivered same day, same day offered in 110 metros) and reduced cost to serve by $0.45/package in the US (the first reduction in cost to serve since 2018).   AWS accelerated growth but slowly declined margins.   Ad revenue was again the brightest spot, growing 27% to $14.7B, resulting in $47B in revenue the last 12 months, and a $58B run rate. The income generated from that ad revenue was likely more than $27B, far in excess of the $21B Amazon earned from AWS. Once again demonstrating that Ads are Amazons biggest income generator.   Amazons total GMV in the US likely falls in-between Walmart's expected 2023 GMV of $442B and Walmart plus Sam's Club total US GMV of $519B. Walmart reports it's Q4 on Feb 20.   Amazon probably represented 24% of ALL retail growth in the US in 2023. Amazon, Walmart, Temu, and Shein alone likely represented 49% of all 2023 Us retail growth (leaving mostly crumbs for the rest of retail).   Amazon also announced Rufus, a new Gen AI based search amenity for the e-commerce site.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 317 of the Jason &amp; Scot show was recorded on Wednesday, February 7th, 2024.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;Show.&nbsp;This&nbsp;is&nbsp;episode&nbsp;317&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Wednesday,&nbsp;February&nbsp;7th,&nbsp;2024. I'm&nbsp;your&nbsp;host,&nbsp;Jason&nbsp;Retail&nbsp;Geek&nbsp;Goldberg,&nbsp;and&nbsp;as&nbsp;usual,&nbsp;I'm&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scott&nbsp;Wingo.  Scot: [0:38]&nbsp;Hey,&nbsp;Jason,&nbsp;and&nbsp;welcome&nbsp;back,&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;Show&nbsp;listeners. Jason,&nbsp;we've&nbsp;been&nbsp;talking&nbsp;about&nbsp;ARVR&nbsp;since&nbsp;before&nbsp;shop.org&nbsp;changed&nbsp;its&nbsp;name. And&nbsp;did&nbsp;you&nbsp;get&nbsp;a&nbsp;vision&nbsp;pro&nbsp;and&nbsp;how&nbsp;is&nbsp;it&nbsp;i.   Jason: [0:57]&nbsp;Did&nbsp;not&nbsp;i&nbsp;feel&nbsp;like&nbsp;i've&nbsp;let&nbsp;you&nbsp;and&nbsp;our&nbsp;listeners&nbsp;down&nbsp;i&nbsp;desperately&nbsp;wanted&nbsp;to&nbsp;lie&nbsp;and&nbsp;say&nbsp;that&nbsp;we&nbsp;were&nbsp;recording&nbsp;this&nbsp;episode&nbsp;through&nbsp;our&nbsp;joint&nbsp;vision&nbsp;pros&nbsp;i&nbsp;did&nbsp;i&nbsp;did&nbsp;go&nbsp;do&nbsp;a&nbsp;demo&nbsp;and&nbsp;it&nbsp;it&nbsp;seems&nbsp;super&nbsp;cool&nbsp;i&nbsp;am&nbsp;sorting&nbsp;through&nbsp;my&nbsp;my&nbsp;highly&nbsp;poor&nbsp;vision&nbsp;to&nbsp;see&nbsp;what&nbsp;sort&nbsp;of&nbsp;corrective&nbsp;lenses&nbsp;i'll&nbsp;need&nbsp;to&nbsp;put&nbsp;into&nbsp;the&nbsp;thing,&nbsp;to&nbsp;pull&nbsp;the&nbsp;trigger.&nbsp;I&nbsp;heard&nbsp;yours&nbsp;has&nbsp;arrived&nbsp;though.  Scot:...

EP317 - Amazon Q4 Results

EP318 - Temu Deep Dive with Earnest Analytics&nbsp;  Episode Summary:   In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep Temu, the online marketplace operated by the Chinese e-commerce company PDD Holdings, that has become the fastest growing retailer in history.   Joining us on the episode is  is the Head of Marketing for Earnest Analytics. Earnest works with world-class data partners to acquires, anonymize, and productize insight about the entire U.S. Economy. They have posted numerous insights about Temu in the US this year:    Feb 28:   March 5:   March 12:     In this episode we cover who Temu is, how big they have become, who their customers are and what retailers they are likely impacting, their go to market strategy (and especially their marketing spend), the controversy around their use of the Global Postal Treaty, and some of their potential risks. We also explore where they could go next. If you're in the commerce space, you'll want to make sure you are up to speed on Temu.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 318 of the Jason &amp; Scot show was recorded on Wednesday, March 13th, 2024.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript Jason: [0:23]&nbsp;Welcome&nbsp;to&nbsp;the&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show.&nbsp;This&nbsp;is&nbsp;episode&nbsp;318&nbsp;being&nbsp;recorded&nbsp;on&nbsp;Wednesday,&nbsp;March&nbsp;13th,&nbsp;2024.  I'm&nbsp;your&nbsp;host,&nbsp;Jason&nbsp;“Retailgeek”&nbsp;Goldberg.&nbsp;And&nbsp;as&nbsp;usual,&nbsp;I'm&nbsp;here&nbsp;with&nbsp;your&nbsp;co-host,&nbsp;Scott&nbsp;Wingo.   Scot: [0:39]&nbsp;Hey,&nbsp;Jason,&nbsp;and&nbsp;welcome&nbsp;back,&nbsp;Jason&nbsp;and&nbsp;Scott&nbsp;show&nbsp;listeners.  Jason,&nbsp;one&nbsp;of&nbsp;the&nbsp;topics&nbsp;that&nbsp;is&nbsp;coming&nbsp;up&nbsp;a&nbsp;lot&nbsp;this&nbsp;year,&nbsp;we&nbsp;talked&nbsp;a&nbsp;lot&nbsp;at&nbsp;a&nbsp;lot&nbsp;in&nbsp;our&nbsp;recap&nbsp;and&nbsp;our&nbsp;preview&nbsp;is&nbsp;Temu.  By&nbsp;many&nbsp;measures,&nbsp;people&nbsp;think&nbsp;they're&nbsp;one&nbsp;of&nbsp;the&nbsp;fastest&nbsp;growing&nbsp;e-commerce&nbsp;companies&nbsp;in&nbsp;history.  If&nbsp;you&nbsp;watch&nbsp;the&nbsp;Super&nbsp;Bowl,&nbsp;I&nbsp;think&nbsp;they&nbsp;spent&nbsp;$8&nbsp;trillion&nbsp;on&nbsp;ads&nbsp;there.  So&nbsp;we&nbsp;want&nbsp;to&nbsp;do&nbsp;a&nbsp;deep&nbsp;dive&nbsp;into&nbsp;this&nbsp;and&nbsp;cover&nbsp;a&nbsp;number&nbsp;of&nbsp;topics.  We&nbsp;want&nbsp;to&nbsp;talk&nbsp;about&nbsp;a&nbsp;little&nbsp;background&nbsp;around&nbsp;Temu.  What's&nbsp;it&nbsp;mean&nbsp;for&nbsp;U.S.&nbsp;retailers?&nbsp;And,&nbsp;you&nbsp;know,&nbsp;it's&nbsp;a&nbsp;Chinese&nbsp;company.  Does&nbsp;it&nbsp;even&nbsp;matter?&nbsp;If&nbsp;yes,&nbsp;why?  Because&nbsp;Temu&nbsp;isn't&nbsp;public&nbsp;and&nbsp;they&nbsp;are&nbsp;a&nbsp;Chinese&nbsp;company,&nbsp;they&nbsp;don't&nbsp;really&nbsp;disclose&nbsp;any&nbsp;information.  So&nbsp;we&nbsp;wanted&nbsp;to&nbsp;bring&nbsp;on&nbsp;a&nbsp;guest&nbsp;that&nbsp;is&nbsp;basically&nbsp;a&nbsp;Temu&nbsp;expert.  So&nbsp;we&nbsp;looked&nbsp;around&nbsp;and&nbsp;we&nbsp;found&nbsp;Michael&nbsp;Maloof.  He&nbsp;is&nbsp;the&nbsp;head&nbsp;of&nbsp;marketing&nbsp;at&nbsp;Ernest&nbsp;Analytics.  Ernest&nbsp;works&nbsp;with&nbsp;world-class&nbsp;data&nbsp;partners&nbsp;to&nbsp;acquire,&nbsp;anonymize,&nbsp;and&nbsp;productize&nbsp;insights&nbsp;about&nbsp;the&nbsp;U.S.&nbsp;economy.  They&nbsp;have&nbsp;posted&nbsp;lots&nbsp;of&nbsp;articles.&nbsp;This&nbsp;is&nbsp;how&nbsp;we&nbsp;found&nbsp;Michael.  I&nbsp;think&nbsp;you&nbsp;know&nbsp;him&nbsp;as&nbsp;well&nbsp;from&nbsp;the&nbsp;trade&nbsp;show&nbsp;circuit.  So he's going to help us do this deep dive into what's...

EP318 - Temu Deep Dive with Earnest Analytics

EP319 - Amazon Q1 2024 Recap http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Episode Summary:   In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep into Amazon's first quarter results for 2024, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI on Amazon's business and provide insights into the company's future guidance for Q2 2024.             In our latest episode, Jason and Scott cover a range of topics, starting with their reflections on recent events such as May the 4th and Cinco de Mayo. Jason shares intriguing stories from his extensive travels and interactions with listeners worldwide. Scott delves into the intersection of e-commerce and the auto industry, honing in on Carvana. The duo also delves into the U.S. Department of Commerce retail indicators data, shedding light on trends in retail sales and e-commerce growth. The conversation pivots towards Amazon's recent earnings report, contextualizing it within the realm of AI investments by tech giants like Meta and Alphabet, offering valuable industry insights and analysis.   The discussion continues with a focus on Amazon's earnings report, zooming in on concerns around AWS amid heightened competition from Alphabet and Azure. The rising trend of AI investments, particularly in data training applications, is explored, alongside the growing popularity of open source AI models due to cost and privacy considerations. Despite a conservative Q2 guidance, Amazon impresses with robust revenue that surpasses Wall Street expectations, particularly in operating income. The retail segment shows exceptional growth, exceeding operating income estimates for both domestic and international divisions. Notably, Amazon's performance in brick-and-mortar stores, spearheaded by Whole Foods, demonstrates resilience with a 6.3% growth rate. AWS stands out with a 17% growth, dispelling market share concerns and showcasing accelerated revenue growth, illustrating Amazon's continuous growth potential and innovation prowess.   Scott delves deeper into Amazon's positive quarterly earnings report, emphasizing the remarkable revenue performance, especially in operating income. Insights are shared on Amazon's successful agnostic approach to LLM models and the potential advancements in generative AI. The conversation shifts towards the burgeoning ads business at Amazon, underlining its profitability and future growth prospects. Scot also outlines Amazon's Q2 guidance and the potential impacts of consumer spending patterns on the retail sector, including concerns about changing consumer behaviors and economic pressures shaping market dynamics. Jason complements the discussion with additional perspectives on consumer behavior and economic influences reshaping the market landscape.   Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon's expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. Insights from Andy Jassy shed light on Amazon's logistics business approach. The conversation expands to include how companies like Spiffy are embracing a similar model of sharing proprietary products to drive innovation and revenue growth, showcasing an evolving landscape of retail innovation.   The podcast unpacks the complex world of grocery retail, highlighting Amazon's experimental forays like Just Walk Out technology and the Amazon Dash cart, while examining the challenges in delineating Amazon's grocery sector strategy. A comparison is drawn between Amazon's strategies and those of rivals like Walmart...

EP319 - Amazon Q1 2024 Recap

EP320 - News, First Half Recap, Early Holiday Preview  0:23&nbsp;Welcome Back After Hiatus 2:51&nbsp;Upcoming Events in Retail 7:28&nbsp;GroceryShop 16:02&nbsp;Retail Growth Trends 21:28&nbsp;Concerns for Holiday 2024 30:27&nbsp;The De Minimis Provision 40:27&nbsp;TikTok's Impact on E-commerce  In this episode of The Jason and Scot Show, we discuss the current state of retail and e-commerce. We analyze macroeconomic factors impacting the retail landscape, noting a 3.4% growth in core retail and a maturation of e-commerce, dominated by giants like Amazon and Walmart. We address consumer sentiment heading into the holiday season and the potential influences of the upcoming election and interest rate changes. The episode also covers the role of AI in enhancing personalization experiences, challenges faced by dollar stores, and supply chain issues. We conclude with insights into Amazon’s recent earnings and their strategies to engage younger consumers through TikTok Shops. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Download the complete 54 page deck of all my insights from the US Dept of Commerce Retail Data for the first half of 2024 here        Transcript       [0:23]     Welcome Back After Hiatus      Jason   &nbsp; [0:23]Welcome to the Json and Scott show this is episode 320 being recorded on Monday september 16th 2024 I'm your host Jason retail gee Goldberg and as usual I'm here with your co-host Scott Wingo.    Scot   &nbsp; [0:38]Hey Jason and welcome back after a very long time, Jason and Scott show listeners Jason our last show was an early May so it's been about a little over a 4-month hiatus and when people ask me I always blame you do you blame me.    Jason   &nbsp; [0:57]I do blame you and I'm bitter because in my mind. Nobody's really complaining to you but like I I've gone called out on stage by like I've I've been heckled by people that are like what are you going to do a new show.    Scot   &nbsp; [1:15]It's part of our it's it's a Nintendo like strategy where you you dribble you know if you could really constrain Supply scarcity that drives demand so yeah.    Jason   &nbsp; [1:25]Yeah it it we are we are playing 3 dimensional chess in a world of checkered players.    Scot   &nbsp; [1:31]Exactly the the real reason is as Chief digital Innovation retail and payments and grocery officer your title's gotten bigger and your your more famous your allies on a plane I can never record because I'm like how about now he's like Paris how about now Australia how about now India so you've been flying all over the world.    Jason   &nbsp; [1:52]I sadly I have been it does feel like travel is back there there have been more International trips this year than any year before coid so I I can I can only partially deny that accusation.    Scot   &nbsp; [2:08]Cool well we're glad that we have you here for for an hour give us an update what are you any uh show you know what's going on out in the world of retail as you've been expanding the globe for the Json and Scott show.    Jason   &nbsp; [2:20]Yeah it's been another Super interesting year for retail we'll we'll certainly get into some of what we think are the key topics that have been planned out this year but I have attended a bunch of events I I can't even remember which ones where since this this last show visited a bunch of customers out in the field which is always great learning new things from them         [2:51]     Upcoming Events in Retail      Jason   &nbsp; [2:40]but the upcoming show is in early October is grocery shopping in Las Vegas so I'll be moderating a panel on. AI enabling Next Generation personalization, at at that show which I always look forward to to grocery shop and then a week later they're they're shop talk is moving their show their...

EP320 - News, First Half Recap, Early Holiday Preview

EP321 - Amazon Q3 2024 Earnings Recap In today’s episode of the&nbsp;Jason &amp; Scot Show, Jason and Scot dive into the latest developments shaping retail, tech, and consumer trends heading into the 2024 holiday season. Here’s a breakdown of the topics covered in this jam-packed discussion:             🎉 Holiday Season Sentiment &amp; Retailer Anxiety   • With the holiday season shorter than usual due to a late Thanksgiving, retailers face the challenge of fewer shopping days. Consumer behavior trends indicate a shift toward essential purchases over non-essentials, creating mixed expectations for holiday spending.   • The impact of the election is expected to influence consumer sentiment, media spending, and holiday promotions, with Amazon and Walmart predicted to perform above market averages.   📈 Amazon Q3 Earnings Highlights   • Retail &amp; GMV: Amazon’s retail revenue surged by 7.2%, with U.S. gross merchandise volume (GMV) rising 9.9%—nearly three times the industry average.   • Efficiency Improvements: Amazon’s focus on fulfillment efficiency under CEO Andy Jassy is paying off. The company’s same-day delivery options and regionalized inventory system have led to a 25% improvement in fulfillment cost efficiency.   • Growth in Essentials: With increased demand for everyday essentials, Amazon is capturing market share from traditional pharmacies, offering same-day delivery for prescriptions in select cities.   🏢 Amazon’s New Store Concepts   • Whole Foods &amp; Amazon Grocery: A new Amazon grocery concept opened in Chicago, catering to convenience items like packaged snacks and sugary drinks, which contrasts with Whole Foods’ health-conscious inventory.   💸 Amazon’s Profit Engines: AWS &amp; Advertising   • AWS: With a 19% increase in AWS revenue, Amazon is now operating at a 38% margin. Demand for AI-powered compute continues to push AWS growth, even as it faces GPU supply constraints.   • Advertising: Amazon’s advertising revenue reached $14.3 billion, growing 19% year-over-year. With a nearly 70% estimated gross margin, advertising may soon outpace AWS in profitability.   🛒 Rise of AI-Powered Search &amp; Perplexity’s Native Checkout   • Perplexity’s Surge: Scot shares his switch from Google to Perplexity as his primary search engine, noting the emerging competition from OpenAI’s ChatGPT search. Perplexity now includes shopping links, allowing users to check out directly through Amazon, hinting at a new era of AI-driven shopping.   • Impact on Retailers: Retailers need to rethink SEO strategies as search shifts toward AI-powered “answer engines” that may fundamentally change how products are discovered and purchased online.   📡 What’s Next for Alexa?   • Amazon’s next-gen Alexa, powered by large language models (LLMs), faces delays into 2025. Scalability and usability challenges highlight Amazon’s shifting internal dynamics and potential headcount reductions in its Alexa division.   🔍 Is Google Search Under Threat?   • Perplexity’s and OpenAI’s expansion into search could spell trouble for Google. With monetization still in the early stages for these answer engines, the retail industry is watching closely to see how they’ll shape online shopping behavior.   ⭐️ Tune In, Subscribe, and Leave a Review!   If you enjoyed the episode, help us reach more listeners by leaving a five-star review on Apple Podcasts. Thanks for tuning in!   Episode 321 of the Jason &amp; Scot show was recorded on Monday, November 4th, 2024. &nbsp; Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.   Transcript   Jason: [0:23] Welcome to the Jason and Scott Show. This is episode 321 being recorded on Monday, November 4th, 2024. I'm your host, Jason...

EP321 - Amazon Q3 2024 Earnings Recap

EP322 - 2024 Holiday Recap &nbsp;  Episode Summary:   In today’s episode of the Jason &amp; Scot Show, Jason and Scot recap the 2024 holiday season, and give a preview of the upcoming NRF Big Show.   The week of January 20th, we'll be publishing our annual predictions show.   If you enjoyed the episode, help us reach more listeners by leaving a five-star review on Apple Podcasts. Thanks for tuning in!   Episode 322 of the Jason &amp; Scot show was recorded on Wednesday, January 8th, 2025.        Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  Transcript  Jason   &nbsp; [0:23]Welcome to the Jason and Scott show this is episode number 322. Being recorded on Wednesday January 8th I'm your host Jason retail geek Goldberg and as usual I'm here with your co-host Scott Wingo.    Scot   &nbsp; [0:38]Hey Jason and welcome back Json is Scott showed listeners happy New Year Jason.    Jason   &nbsp; [0:45]A happy New Year and happy holidays Scott it's it's been a while it's been it's fun to catch up.    Scot   &nbsp; [0:50]Yeah you're kind of crummy when do you start giving people a hard time for saying Happy New Year I I was kind of a little worried because I was thinking I bet Jason draws the line at third or fourth of January and here we are on the 8th so I feel like.    Jason   &nbsp; [1:05]I accept all all well wishes I'm totally merry Christmas happy holidays as long as you want any of those variations are totally acceptable despite the fact that I'm nominally Jewish. And I'm New Year's at least through January my lights are still up out front.    Scot   &nbsp; [1:21]Okay good I'll I'll try to for the Valentine's show I'll make sure I don't say it that though I'll stop from there forward.    Jason   &nbsp; [1:29]If it helps people not judge me I think my Amazon smart plug is broken so I think the holiday lights might not be on. But they're still out there it's too cold to go out and get them is the problem.    Scot   &nbsp; [1:41]Yeah yeah you and I both went warm places for the holidays so that was good because I think we're both facing a cold spell here and I think actually here in North Carolina we may get snow whereas in Chicago you're not going to isn't that weird.    Jason   &nbsp; [1:56]That that is super weird even if we're both getting snow I'd be a lot more worried for you than me because I feel like we're we're a lot more used to it but yeah it's even weirder that like it's not not snowing here and you guys are going to get get dumped on.    Scot   &nbsp; [2:11]Yeah yeah we're just going to shut down and hopefully we don't lose power, the so it's been a while since we laid down a pod there's a lot we could talk about any any trip reports you you've been super busy you've done some vacationing but you grocery shopped before the break and then we definitely want to talk a little bit about holiday to kind of go through some of the tea leaves that are starting to come out on how things happened let's start let's start with a trip report anything interesting there.    Jason   &nbsp; [2:38]Yeah so at least anyone worry I have been traveling a lot I just got a note from my my favorite vendor United that they've invited me to their secret. Highest status program for for another year and this year I'm going to cross 2 million miles with United so um. Yeah I feel like that I had mixed feelings about that like it's a a cool accomplishment slash it kind of signifies that I have a sad life.    Scot   &nbsp; [3:05]And it's like congratulations all you do is fly would you like to fly some more.    Jason   &nbsp; [3:10]Yes and the general answer is no um so I did do a lot of traveling last year there were a bunch of trips running right up to holiday but, but a lot of them were sort of Private Client gigs more so than,...

EP322 - 2024 Holiday Recap

The expended edition of this podcast is 80 minutes long. We're sorry, if we had more time, we'd make a shorter podcast.    0:00 - 27:30 NRF Big Show Recap  27:30 - 59:00 Recap of 2024 Predictions  59:00 - 80:00 2025 Predictions    Watch a complete recap of NRF Big Show 2025  2024 Predictions Recap   Jason:    Retail Media Networks go In-store. At least 1 top 20 retailer launches a digital in-store ad network YES  AI is even hotter at end of 2024 than now. Most text boxes in E-Com are GenAI powered. A least one retailer has an AI based auto-replenishment solution with significant adoption. YES  Bifurcation drives at least two more retail bankruptcies, including 1 national specialty retailer, and one general merchandise/dept store. (two top 50 retailers) YES  China companies focus more on West and get more traction. Shein successful IPO. Temu US gets to at least 75% of target US E-Com. No  Grocery E-Commerce goes from $95B to $125B in 2024 (after being down in 2023 per Bricks meets clicks). No    Jason Score: 3.0   Scot:    Amazon relaunches Alexa on a native LLM No  Temu falters as people realize it’s wish 2.0 No  RMN is currently $52b, growing 20% y/y, accelerates in 24 to 30% and $67b (coresight has the 52 datapoint) No  Instacart who’s stock IPO’d at $33 and now is $23, solves ads and pops to 40 YES  While everyone thinks Shein/Temu takes share from Amazon, they end up hurting Nordstrom, Macys and Target instead - materially (10%+) focus on apparel, maybe take target out? Yes    Scot Score: 2.0   In a rare upset victory, Jason takes the 2024 predictions crown! But can he keep it?   2025 Predictions   Jason:    Shein &amp; Temu are NOT impacted by changes to De Minimus (which either don’t happen or are ineffective). They ay be impacted by Tik Top Shops and/or Trade War tarrifs but not by changes to De Minimus.  Tik Tok is not permanently banned in US (prediction made before scheduled ban was to take place). Tik Tok Shops is fastest growing $1B+ retailer in 2025.  A major auto manufacturer launches a DTC offering in the US in 2025 (other than Tesla).  Retail Media Networks undergo consolidation in 2025 as smaller retailers realize they can't go it alone.  Live-streaming/VR/Voice Commerce are all materially insignificant in 2025. No financial evidence that consumers care about green or purpose driven brand with their wallets.    Bonus: - AI Agents hottest trend in commerce (but I don’t know how to measure it)   Scot:    Facebook acquires eBay puts them out of their misery finally  Temu loses its newness/out of the honeymoon period and people realize it’s a gimmick - down 20% in 25 vs. 24, even more with tariffs  AI agents become a double edge sword for retailers (headless/composable) vs. no ux, I predict 10 large retailers block them, but the rest embrace  Marketplaces have a new leg of expansion into a variety of places even an LLM - let’s call it 5 new larger retailers  Personalization is out, memory is in, but still silo’d -&nbsp;    Bonus: AI automates and optimizes the supply chain in ways we humans can’t, or at least analyzes the data in such a way -OR could be quantum computing.   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 323 of the Jason &amp; Scot show was recorded on Thursday, January 23rd, 2025.     Transcropt    Jason: [0:23] Welcome to the Json and Scott show this is episode 323 being recorded on Thursday January 23rd that's a lot of 2 threes I'm your host Jason retail gee Goldberg and as usual I'm here with your co-host Scot Wingo.   Scot: [0:37] Hey Jason and welcome back Jason Scott show listeners for episode 323 being recorded on 123, Jason you are in the post honeymoon phase of the NRF Big Show 1 of my and I'll have to be honest with listeners kind of not favorite shows because it's in New York during January and I'm allergic to cold weather and I always have a hard time getting there and out because of the snow and...

EP323 - 2025 Predictions and NRF Big Show 2025 Recap

Amazon Q1 2025 results and AI Commerce  Happy Starwars Day!   In this episode we do a deep dive into Amazon Q1 2025 results. Amazon had an overall strong quarter with record profits from their retail business unit. Amazon GMV grew 7.9% in Q1 2025 vs the same quarter in 2024, three times as fast as the retail industy as a whole.   We also cover the latest AI commerce news, including ChatGPT product titles, OpenAI partnership with Shopify, PerplexityPro, and much more.   Subscribe to Scot's new substack and podcast, all about Agentic Commerce, called  in conjuction with his new startup .   Don't forget to like our&nbsp; page, and if you enjoyed this episode please write us a review on itunes.   Episode 325 of the Jason &amp; Scot show was recorded on Sunday, May 4th, 2025.  Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

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