Confused about credit card disputes and chargebacks? In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down what disputes are, why they happen, and how to respond effectively to protect your cash flow.

Learn how to win disputes, avoid processing issues, and keep your business running smoothly. Don’t let disputes derail your revenue—listen now!

Payment Dispute Best Practices

Insurance costs are skyrocketing, and many facility owners are unknowingly underinsured. In the latest episode, I sit down with Terry Campbell of Johnson Insurance to discuss the biggest risks in self-storage, why insurance rates are rising, and how his team is bringing top-tier customer service to the industry.

Covering More Than Risks | Interview w/ Terry Campbell

Managing a self-storage facility isn’t as simple as it seems—especially for first-time owners. In our latest episode, we chat with Peter Smyth & Alex Hartman of White Label Storage about the biggest challenges storage operators face, from tenant management to revenue optimization.

Avoid These Costly Mistakes | Interview w/ White Label Storage

Marketing your self storage facility just got smarter! In this episode of the Self Storage Insight Podcast, Ben Shirey chats with ChatGPT to explore how AI can help you optimize your Google Business Profile, run targeted ads, and make data-driven decisions—all on a budget. Whether you're new to AI or looking to up your game, this episode shows how easy (and powerful) it can be.

Marketing Smarter with ChatGPT

Self-storage is evolving fast. In this episode, we dive into automation, online rentals, and how CCStorage helps facilities grow with less overhead.

The BEST Self Storage Software in 2025! | How to Choose The Right Solution

New to managing a storage facility? In this episode, we cover fee structures, billing tips, and setup strategies that top operators use every day.

From Setup to Success | Smart Moves for Self-Storage Operators

Are your storage fees helping or hurting your business? Learn which fees to charge, avoid, and how to boost revenue without losing tenants.

Storage Fees That Make (or Break) Your Facility

Big REITs dropping rates? Don’t follow blindly. Learn how independent storage owners can compete smart, build loyalty, and grow sustainably.

Beating the Big Guys | Competing in Self Storage

When should you hire a storage manager? Learn when it makes sense, what to pay, and how the right hire can boost your facility’s performance.

How the Right Manager Can Transform Your Storage Business

ChatGPT said:
Auction laws are changing fast. Email notices are now valid in many states, and unsigned leases may still be binding. Stay compliant—stay ahead.

Goodbye Certified Mail? Self Storage Legal Updates for 2025

As summer winds down, self-storage operators are already looking ahead to the slower season. Tune in to the Self Storage Insight Podcast with Ben Shirey and Matt Markham as they dive into why demand is still strong through late summer and early fall—especially with college move-ins—now is the time to prepare strategies that minimize the impact of the upcoming lull. From student-focused rental options to smart rate adjustments, having a plan in place can make a big difference. 

Self Storage Strategies to Beat the Slow Season

Welcome to Self Storage Insights, the show where we bring you insights and tips from successful self storage property owners. If you own or manage a self storage property, this podcast is for you!

Payment Dispute Best Practices

Self Storage Insights

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